Toyota of Orange
address: 1400 N Tustin St, Orange, CA 92867, United States
Phone: +1 714-639-6750
services: Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change, Repair services,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 714-639-6750
services: Service options: Delivery, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change, Repair services,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
category: Auto repair shop, Appraiser, Auto parts store, Toyota dealer, Car accessories store, Car finance and loan company, Car leasing service, Car repair and maintenance service, Used car dealer
rayting: 4.5
site: https://toyotaoforange.com/
Cheap Liquidation: Trade-In Solutions Walsh Street Real Estate Services
worktime:
rayting: 4.5
site: https://toyotaoforange.com/
Cheap Liquidation: Trade-In Solutions Walsh Street Real Estate Services
worktime:
Day | Time |
---|---|
Monday | 8:30 AM–10 PM |
Tuesday | 8:30 AM–10 PM |
Wednesday | 8:30 AM–10 PM |
Thursday | 8:30 AM–10 PM |
Friday | 8:30 AM–10 PM |
Saturday | 8:30 AM–10 PM |
Sunday | 9 AM–10 PM |
Name: M*** W
Date: 2023-12-06 04:39:37
Rating: 5
Comment: Best purchase experience here, thank you Luis and David, and Toyota of Orange!
Name: F******** I*********
Date: 2023-12-05 17:26:09
Rating: 5
Comment: Best car dealer I ever been. They really take the time to understand not only what you want but also they explain to you what you need or dont need in a car.. Javier was the best!!I will definitely recommend Toyota of Orange to everyone!!
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Name: J*** C***
Date: 2023-12-05 00:30:14
Rating: 5
Comment: Took my car in for some recall work and Michael had me in and out quickly. They alerted me to a couple other recalls and made it easy to see if my car was affected.
Name: e****
Date: 2023-12-03 20:09:01
Rating: 5
Comment: Hassan helped me with my purchase of a new car. He is part of the online sales team and I couldn’t have been happier with his service. Washed my car, gasses it up and helped me set up the Toyota app and the car.
Name: V****** G******
Date: 2023-12-03 00:36:02
Rating: 5
Comment: Drove over 100 miles for the Great Service at Toyota of Orange.
Name: S**** L****
Date: 2023-12-02 20:52:49
Rating: 4
Comment: Prompt service, though I had to ask twice about the latest Toyota service plans….
Name: a*** n****
Date: 2023-12-02 18:06:05
Rating: 4
Comment: John and Hassan helped me with my recent purchase at Toyota of Orange. They are both very professional and respectful. John tried his best to give me a deal I asked for.Purchasing a vehicle from dealership could be a stressful process, but overall I’m satisfied dealing with Toyota of Orange.
Name: B** R********
Date: 2023-12-01 04:22:23
Rating: 5
Comment: Jef was nice and professional at all times. Thx
Name: M******** R********
Date: 2023-11-30 06:01:01
Rating: 5
Comment: Thank you so much for all your help lilly she was very helpful I recommend her!!🩷
Name: R* G
Date: 2023-11-29 02:28:39
Rating: 5
Comment: Staff was courteous. Place was clean. Gave recommendations for continued maintenance and let me know what will need to be done down the line on my next visit.
Name: C******* B****
Date: 2023-11-28 18:29:18
Rating: 4
Comment: There are good hearted sales, service techs here! Especially Jeff, Luis and others! Will possibly purchase again.
Name: A******* N****
Date: 2023-11-19 04:51:37
Rating: 5
Comment: Another 5-Star experience at Toyota of Orange (on 11/09/2023)!! We always make an appointment with (or ask for) Joaquin V. - it is always so good to see him and catch-up on this life that just seems to be zipping by before our eyes! He is an asset to Toyota of Orange; he is attentive to your requests and ensures your experience is seamless/trouble-free from dropping off your vehicle at the Service Department to pick-up afterwards. It goes without saying, Toyota of Orange has always been very good to my family and I for the past 30+ years, their Customer Service is excellent, they are extremely professional and super friendly!! In addition, all my interactions with Miss Azin S. and David V. are nothing short excellent - they treat you like family and I could not see Toyota of Orange without them! Finally, I had the pleasure of using their new (and improved) Uber Ride Service - I think it works great! I prefer the credit voucher to your Uber Account, and you have the flexibility to request the ride when you are ready. Before, the Service Department dispatched the Uber Side Service once you completed discussing the reason for your visit, and you would then have to quickly make your way to the Uber Pick-Up area (I apologize to Toyota of Orange if this is incorrect, but that is how I understood it). This did not allow the customer to potentially discuss anything extra with the Service Department Representative or even get a coffee from the Lobby, etc. I would give this new method an A+!!
Name: E S**
Date: 2023-11-18 19:01:22
Rating: 5
Comment: My Toyota was promptly and professionally serviced here for my cars 50,000 mi with the assistance of service advisor Michael Greene. Thank you for the peace of mind knowing my car was taken care of here with Toyota products and future recommendations. 5 stars!
Name: p**** R**
Date: 2023-11-18 18:06:07
Rating: 5
Comment: Purchase 2 car here always a pleasure doing business with Miguel Perfetti
Name: A***** A******
Date: 2023-11-17 20:38:45
Rating: 5
Comment: They scheduled me for a Saturday for my Toyota Care service. It was super busy that day, and I was bummed they said they couldnt check out the other issue I was having on top of the oil change/service. They called to say it was ready, and I asked if I could keep it there until Monday so they could check out the noise. He said yes, but they ended up making time to check out the noise (it was an easy fix, no charge!) and I was able to pick it up that day. Service was very good.
Name: N**** R**
Date: 2023-11-11 23:09:54
Rating: 5
Comment: Sales: ask for Luis! Finance: Ask for David! Both men answered all my questions. Got the car I wanted and made the process so quick. They both understood what I wanted from the car and packages and worked the deal just as I wanted. I didnt have to deal with any back and forth or miscellaneous add-ons. definitely will be picking up another car in the near future when the 3rd gen gr86 comes out.
Name: D*** P*** N***
Date: 2023-11-11 17:38:45
Rating: 5
Comment: Great, service is super good and price very competitive
Name: V******* S******
Date: 2023-11-09 17:27:25
Rating: 5
Comment: Worked with Daniel H. Service advisor. Made sure that I was checked in, in a timely manner and kept me informed about my vehicle until it was completed. Thank you for providing an exceptional experience! Your service exceeded my expectations, and I appreciate the attention to detail and friendly staff. I look forward to returning and will definitely recommend your business to others. Keep up the fantastic work!
Name: N*** M******
Date: 2023-11-09 00:46:03
Rating: 5
Comment: Jose is very helpful, professional, knowledgeable and trusted. He always recommends what best to my car for safety driving. Good quality in servicing my car. I have no fear of bringing my car for maintenance for I know I can trust people of Toyota of Orange.
Name: c******** t********
Date: 2023-11-02 04:55:05
Rating: 5
Comment: Very friendly and professional. Explained details of really what was the problem of the car
Name: S**** F****
Date: 2023-11-02 00:12:20
Rating: 5
Comment: Always top notch service when visiting your dealership.
Name: J***** W*****
Date: 2023-10-24 17:00:35
Rating: 5
Comment: Excellent service from Aron Parr! Very professional!Michelle Welker
Name: G***** E******
Date: 2023-10-22 01:57:21
Rating: 5
Comment: Toyota of Orange in my experience is the best in customer service and accommodating to one’s needs. I had car trouble’s and they went above and beyond to help resolve the issue. The master mechanic kept me informed about the progress of my vehicle all the way to the end. The service manager was also very very helpful with my car need. Thank you guys for all the help with my vehicle.
Name: M****** C*****
Date: 2023-10-21 16:33:59
Rating: 5
Comment: Friendly, experienced. I buy all my Toyotas from this dealership.
Name: P*** V******
Date: 2023-10-20 13:29:37
Rating: 5
Comment: Today, I had a Pleasant Experience with Toyota of Orange SERVICE Department and would like to COMMEND Mr. David Villila SERVICE MANAGER who was very Helpful, Accommodating, and Knowledgeable.👍👍👍👍👍👍👍👍👍👍And the other person that I would like to COMMEND is Mr. Shawn Cutts-- OPERATION DIRECTOR. He was Accommodating, Kind and Fair. 👍👍👍👍👍👍👍👍👍👍.I have an ongoing concern on my 2017 Toyota Camry XSE that they will perform a Special Test to Correct the Issue of my car. TOYOTA OF ORANGE seems they Stand on their CATCH PHRASE THAT YOU WONT GET A LEMON AT TOYOTA OF ORANGE.I WILL HIGHLY RECOMMEND TOYOTA OF ORANGE FOR SALES AND SERVICE TO EVERYONE, AS OF NOW.
Name: K D
Date: 2023-10-20 02:27:59
Rating: 5
Comment: Last week, I went to my usual Sales Guy, John, although he was not in he still made sure that I was taken care of. After a week of having my car, I went to him to ask questions about the vehicle. Nothing that he did not sellMe the car, he still made sure to take care of me. On his day off, again, he directed me to Riley where he took care of all of my questions. If you’re looking to buy a car, John is the guy.Thank you John and Riley!
Name: D** B*****
Date: 2023-10-17 23:24:27
Rating: 4
Comment: We bought a 2024 Corolla SE (cash deal) and got a reasonable deal on a car they had at the store. We came in knowing what we wanted. We got as close as possible to that car, with some extra features at a fair price. This new car is a solid choice for our needs. The store has helpful people who made to process to buy it flow quickly. We are happy driving it. Thank you.
Name: G***** D*****
Date: 2023-10-17 19:28:18
Rating: 5
Comment: Great crew and car repair was quick and on schedule.
Name: D***** B******
Date: 2023-10-13 19:35:56
Rating: 5
Comment: Extremely impressed of how professional everyone was at the dealership, not only in the service department but everyone else had a smile and was professional. I came in after buying a used vehicle at a different Toyota dealership and Toyota of Orange took very good care of me as if I had bought the car from them. Patrick was very thorough and explained to me everything about the warranty program I had. I sent a follow up email asking him a few question and instead of just answering my email he called me, and answered my questions. His phone call back really meant a lot to me. He went above and beyond to call the other dealership to get more information about the car which he then relayed to me. Thank you Patrick for taking care of me, I had such a terrible experience at a different Toyota dealership and you put a smile on my face and actually made me feel good about purchasing a Toyota. Patrick, you are very knowledgeable in the cars you sell.
Name: N**** S******
Date: 2023-10-12 18:07:25
Rating: 5
Comment: Everyone was very nice. No pressure I would purchase a vehicle again there.
Name: H*** A Z*****
Date: 2023-10-11 15:27:15
Rating: 5
Comment: 8 years since the first time I went to Toyota of Orange to get a oil change on my TundraDavid Devilla was the guy at service desk, very nice guy, he treats you like a good friendNow DAVID DEVILLA as a SERVICE MANAGER keeps giving to me an excellent service as the first dayI see him every time there and him personally bring my truck to his-Toyota excellent techniciansThat make me feels I’m with a good friendAny body can say “that’s his job”but who cares?That make me feel I’m a VIPI like to mirror with people, be confident so everybody can feel comfortable, even when I’m giving a service or if I am the customer.Thanks David, thanks ToyotaI WON’T CRY, I promise 👊
Name: W****** N***
Date: 2023-10-10 18:21:31
Rating: 5
Comment: Needed a new tire and as Toyota Dealers are in competition, my local does not locate and deliver then put on a new tire. I drove over to Toyota of Orange after Toyota of Huntington Beach put the doughnut on and we called first South Coast Toyota and THEY informed us of YOUR store which DID have the tire. I was instructed here to call and I did. Was informed by Angel that there were 4 in stock. I asked that Angel check offline to verify the Computer listing, which he did and then I made a call to the Service line to notify of my impending appearance. Was informed of the wait time and received a text when the Vehicle was ready. Huge Clean High Traffic place. Miracles everywhere. Thanks.
Name: K
Date: 2023-10-06 17:12:47
Rating: 5
Comment: Thank You, Toyota Of Orange my RAV4 had a nail in my drivers side tire and I called late afternoon noon and they gave me and appointment same day to repair. I arrived around 4:00pm everyone I came in contact with was friendly, professional. The waiting room was clean and comfortable with plenty of snacks. Check out was easy and car pickup. Looking forward to coming again for my regular maintenance service. 😇 Kimberly
Name: p****** o****
Date: 2023-10-04 17:00:16
Rating: 5
Comment: Was a great experience! Everyone who helped me was super nice and helpful! 10/10 would recommend
Name: v****** c****
Date: 2023-10-03 16:22:49
Rating: 5
Comment: EXCELLENT SERVICE DEPARTMENT, THEY RECOMENDED THE BEST FORT THE VEHICLE AND CHECK ALL RECALL AVAILABLE
Name: A****
Date: 2023-09-30 02:48:12
Rating: 5
Comment: Thanks to Michael Carter, made my transaction easy and effortless. Great communication and customer service .
Name: B** A****
Date: 2023-09-29 19:22:12
Rating: 5
Comment: We had a great experience., Miguel assisted us in ordering our 2024 Toyota Grand Highlander Hybrid. Once we got the vehicle Miguel review and explained every item in the vehicle, overall, good job all around especially to Miguel, thank you.Also, thanks to Eric and Daniel in service dept, with help on setting up the dash camera, extremely helpful and courteous.
Name: S**** O*******
Date: 2023-09-29 17:38:31
Rating: 5
Comment: Jose in the Service Dept. was professional and helpful. He made the process smooth and gave me accurate information on how long my appointment would take.
Name: T***** C**** S***
Date: 2023-09-26 16:34:26
Rating: 5
Comment: Ive been going here for years since Ive gotten my prius, I usually have a specific service advisor I go to, Jeff. Very reliable and helpful.
Name: M******* R***************
Date: 2023-09-26 16:02:54
Rating: 5
Comment: This review is for service.I bought my car in May of 2022. Ive taken my car for service now 3 times and have had great experiences. I like how they call you in advance to schedule your appointment. This time I had to call since I had missed theirs. Catherine was able to schedule me in right away. I dropped off my car on a Saturday morning so it was a bit busy but the line moved up accordingly. The service took about 2 hours and I was notified that my car was ready.
Name: a** s******
Date: 2023-09-21 03:30:40
Rating: 5
Comment: Just got my kids their new Corolla. They couldn’t be happier all thanks to Steve Yu. He did amazing job !
Name: W****** N******
Date: 2023-09-20 21:16:25
Rating: 5
Comment: Took sons truck in for service, amazing service. They where really good and fast.
Name: S**** D*****
Date: 2023-09-20 16:20:48
Rating: 5
Comment: My first 5k service for my new 2022 Corolla Cross was perfect. Service rep was very efficient. Lounge was great. Very clean restrooms. Free bottled water and branded coffee. Wait time was less than quoted. This will be my new every 5k mileage hangout for the next few years.Just did my 25k service. 👍👍
Name: F**** S********
Date: 2023-09-12 16:17:19
Rating: 5
Comment: Oh great bunch of people that work there recommend them to everyone hey make you feel like youre at home love going there for parts and services bunch of great people this is my car I bought there I love it
Name: M***** M****
Date: 2023-09-12 13:31:26
Rating: 5
Comment: I take my 2020 Corolla to Toyota of Orange. Any time I have an issue with my car. I have the platinum extended warranty and I have had a few warranty issues and they get me in quickly and also provide me with a loaner car. They keep me updated in regards to my car, and when it will be ready, I did not buy my car at Toyota of Orange but I will next time I buy a Toyota.
Name: M*** J****
Date: 2023-09-07 19:33:14
Rating: 5
Comment: Great dealership, and very professional. Just bought a new 4Runner.
Name: r**** g****
Date: 2023-09-07 17:40:40
Rating: 5
Comment: Nice place to shop from. Nice people. Good experience to buy a car from 🍊 Toyota.Thank you for making it possible before I go on disability to drive such a nice car and brand new.
Name: Y****
Date: 2023-09-03 01:14:07
Rating: 5
Comment: Carlos Perez was an excellent Sales Man. Gave me all the information with honesty. Gave me all the pros and cons that allowed me to make an easy decision.
Name: M*** L
Date: 2023-09-02 17:43:37
Rating: 5
Comment: I had the best experience with Toyota of Orange. Miguel in Sales and Adrian in Financial Services were so kind, understanding, and accommodating. I appreciate them so much. I will refer anyone that I know to them.
Name: S**** I
Date: 2023-08-31 16:52:10
Rating: 5
Comment: I had a great experience with Paul Mansia in Sales. I came in for routine service on my Corolla and while waiting I took a look at the new inventory. Paul respectfully introduced himself to me on the lot and showed me cars I was interested in test driving (my Corolla lease was due in 2 months). Paul was able to gain access to any car on the lot without having to go back to the main office - a great technical advancement on the lot!. I really wasnt expecting to make a deal that day, but it felt right, so I made the trade and left with a new Venza in record time! The process was very smooth and easy. Being recognized as a repeat customer to this dealership certainly helped in getting the best deal all around. Toyota of Orange really understands the value of a returning customer!
Name: E*** D**** S*****
Date: 2023-08-30 07:25:45
Rating: 5
Comment: I bought all my cars from Toyota of Orange and Ive brought them all from them. They are amazingly awesome. It is not the closest dealership to my house but I would never go to any other. They are the best at what they do and I dont even need to make an appointment. Keep up the good work guys! Shout out to my favorite Service Advisors, Jose Esparza and Jeff Pena. Thank you very much!
Name: M***** G****
Date: 2023-08-27 00:25:18
Rating: 5
Comment: I know that bringing a new car is expensive but I am very happy because it is the car of my dreams the best purchase thanks Toyota of orange
Name: I* H*** H***
Date: 2023-08-24 16:47:12
Rating: 5
Comment: Toyota of Orange is the best Toyota dealer in Southern California. Their service is very exellent.
Name: M***** A*********
Date: 2023-08-24 16:26:34
Rating: 5
Comment: Work was done quickly and within the timeframe promised. Prices were fair as well. Always take my Toyota here.
Name: Q
Date: 2023-08-20 22:32:59
Rating: 5
Comment: I recently purchased a Toyota Mirai from Toyota of Orange, and the experience was exceptional thanks to Hassan Khan. His knowledge, professionalism, and genuine kindness made the process smooth and enjoyable. Hassan listened to my needs, offered a fair deal, and took the time to ensure I was comfortable with every aspect of my new car. His attention to detail and willingness to go the extra mile is something I’ll never forget. If you’re looking for a new Toyota, ask for Hassan at Toyota of Orange. He’s a true asset to the team, and I bought the car literally because of him. Thank you, Hassan!
Name: A***** C******
Date: 2023-08-20 17:44:25
Rating: 5
Comment: The service department at Toyota of Orange is simply amazing! They are a big dealer and when I arrived, there were a few cars already in line on the service bay but the friendly staff worked quickly and diligently and to get me checked in. My service advisor was Jesus Corona, and besides being very friendly and professional, he was very thorough on the service and inspection that I took my car in for. They also have a nice customer waiting lounge where they offer free bottled water, coffee & hot chocolate. Overall, Im very happy with the service I was given and will be returning for all my cars future service needs. Thank you!
Name: A**** V
Date: 2023-08-12 22:55:06
Rating: 5
Comment: Patrick in service is great. Ask to use him. Update (8/23): Took my Tacoma in for service. Again received 5 star service from Patrick!
Name: A*** T*****
Date: 2023-08-12 17:27:12
Rating: 5
Comment: The people helped me to have the 25km services of my 21 Mirai with a smile 😃and it was easy, no long time to wait for having a loaner .
Name: P****** P****
Date: 2023-08-10 02:21:10
Rating: 5
Comment: Aron has been helping me with my last few visits at the dealership. He has done good job helping me with my needs.I think it is well run dealership.
Name: N**** T***
Date: 2023-08-08 16:28:57
Rating: 5
Comment: I recently moved farther away from Orange but I am willing to make the extra drive to continue to go to this location because I think they give the best service out of the others I have tried. The communication via text to pick up when its ready or anything that needs maintenance is on clear and service is quick from A to Z.
Name: J L
Date: 2023-08-04 16:25:23
Rating: 5
Comment: Patrick in Service was great. Got me checked in right away, had an Uber for me 3 min later, and then followed up a number of times during my service appointment. Our RAV4 was ready to go and is being well taken care of by Toyota of Orange.
Name: B***** C**
Date: 2023-08-04 01:10:25
Rating: 5
Comment: Ivan Mora was fantastic highly recommend ..he explained everything perfectly and was extremely helpful he went above and beyond..will definitely return to Toyota of Orange .. Thank you Ivan for making my car buying experience so much fun
Name: L*** S******
Date: 2023-08-03 20:37:16
Rating: 5
Comment: They were great!Easy process, friendly service, nice car!!Joey Espinoza is the best!Thank you,
Name: D**** L****
Date: 2023-08-03 17:25:28
Rating: 5
Comment: Bitter sweet moment just happened to me this past month. Long story short my 2017 car broke down after 6 years of use and it ended up being the transmission. Unfortunately my warranty expired but was quoted a VERY high amount that basically made me just want to get a new car because of the significant amount. But fortunately, the service team and service manager helped me because he noticed i had a clean history of maintenance and toyota care so he did his best to see if toyota can offer a credit and within a couple days i get a call & it all ended up being amazing news. As someone who just paid off their car a couple months ago, i was very saddened because i thought id have to take my car to the junk yard but once the service manager told me the new amount, the stress and weight lifted off my chest. I was able to set up a payment plan & go on with my car! I am beyond satisfied but obviously i wish this never happened in the first place but the team cared for me and am beyond happy with the customer service offered to me. I will continue being a loyal customer for a lifetime. Thank you David and Andy!
Name: D**** D****
Date: 2023-08-03 11:30:10
Rating: 5
Comment: I made my second purchase with Luis Solares. Luis is a very thorough and patient sales representative who didnt pressure me and was never afraid to answer all my questions even when I was just looking. My experience with Luis has been so good I will bring my Daughter to purchase and I will always refer him to friends and family. He deserves more business.
Name: B** G******
Date: 2023-08-02 23:54:02
Rating: 5
Comment: Jesus & Andy always follow thru with me if there any problems when my cars are serviced. thanks Ben Grogger
Name: L****** G******
Date: 2023-08-02 20:49:33
Rating: 5
Comment: Had a pleasant experience taking my vehicle for an oil change at toyota of orange. Michael Greene was friendly and efficiently. Highly recommend working with Michael.
Name: K*********** V****
Date: 2023-08-02 20:09:35
Rating: 5
Comment: I have 2 vehicles from this dealership great customer service
Name: B** H*******
Date: 2023-08-02 17:32:53
Rating: 5
Comment: Service Consultant Jose Esparza was great. Always friendly and informative on status or recommendations.
Name: E******** B******
Date: 2023-08-02 17:20:07
Rating: 5
Comment: Buying a new car is almost too easy. Stewart Eshlby and Peter Nguyen got me a great deal!!! Every staff member was courteous & professional, this is why I’ve been a Toyota of Orange Customer for over twenty years.
Name: T** W*
Date: 2023-08-02 16:41:53
Rating: 5
Comment: I always get my oil changed here at the dealership and Jeff always takes care of me. He has my concerns addressed and questions answered. I was able to catch a few fish down the street while my care was being care of. Nothing more I can ask for.Thank you Jeff P. !
Name: J***** R****
Date: 2023-07-30 15:28:00
Rating: 5
Comment: Highly recommend the folks at Toyota of Orange. Hassan was super friendly and straight forward with our car purchase. We will always purchase our cars at Toyota or Orange.
Name: J****** M*******
Date: 2023-07-29 19:30:27
Rating: 5
Comment: Lucy of the Internet Sales Department was very professional and courteous when dealing with me. It was a very pleasant experience going through the whole process of buying the new. Grand Highlander through her prompt and effective assistance. More power to you Lucy.
Name: V***** V*****
Date: 2023-07-28 17:38:00
Rating: 5
Comment: The dealership has some great service advisors! Great team, great service, and the car wash voucher is cherry on top.I would recommend this Toyota for all my friends and family.
Name: e**** b*****
Date: 2023-07-23 05:14:24
Rating: 5
Comment: Although I dont live in the area anymore, I always come back to Toyota of Orange to service my vehicles.Ive had a great experience with the team at Toyota of Orange!To provide a perfect example, I purchased a brand new RAV4 2023 at Toyota of Orange. After driving around for a few days, I noticed a wind type sound coming from sunroof while driving 50MPH or more. Once I contacted the customer service at Toyota of Orange, Lilia Saldana set up an appointment with the service department to inspect the issue. Erik Schuck, the shop foreman, was a very professional and super knowledgeable person who quickly found the root cause of the issue and managed to resolve it within hours. A big shout out to Lilia, Erik, and the entire team at Toyota of Orange!
Name: C******** A*******
Date: 2023-07-21 17:58:24
Rating: 5
Comment: Carlos Perez was the best of the best! Great customer service. We made the hour drive to Toyota of Orange to see him specifically. Will be coming to this dealership to purchase all my vehicles from now on.
Name: D**** H*****
Date: 2023-07-19 19:24:22
Rating: 5
Comment: The most comprehensive service Toyota has. Competent, skillful and kind.
Name: D***** C*******
Date: 2023-07-19 01:18:34
Rating: 4
Comment: Service is efficient and helpful. Patrick is always responsive and helpful. Fees seem high for service and products like tires.
Name: T** S******
Date: 2023-07-05 19:37:34
Rating: 5
Comment: I can’t express how important it is to find people you can trust when it comes to both vehicle maintenance and actually taking care of your car and Toyota of Orange has provided me with the best possible experiences I’ve ever had at any dealership. It all comes down to the people and the employees at this location prove to be above the rest in both quality and kindness. My experiences have been above and beyond with Shawn every single time and I walk away amazed at the service that is provided each time. I really REALLY can’t say it enough that the way these people take care of me is priceless. There are very little people I can trust with my car, but I feel reassured if it’s something that Toyota of Orange can help me with.Thank you to Shawn and the entire team at Toyota of Orange for continuing to take care of my Blupra. It wouldn’t be what it is today without you all. : )- Tim Scotten (Blupra)
Name: M*** A****
Date: 2023-07-05 14:31:57
Rating: 5
Comment: Comfortable waiting area, and the service technician let me know when my car was ready.
Name: A******** S****
Date: 2023-07-04 17:11:10
Rating: 5
Comment: Process was easy with Luis for buying new car! I love my new Hybrid and Luis was able to communicate with me through the whole process for reserving the car and estimated time of car arrival!
Name: D***** R******
Date: 2023-07-02 06:24:50
Rating: 5
Comment: I have been a customer of Toyota for over 10 years and they always get me with a great Rep.Miguel P. Took care of my need For a new vehicle and made my purchasing experience stress free and Eager to go off roading. His approach to my buying timeframe and need got me inside a vehicle. And his Confidence in his recommendation got me to sign. Thanks a lot Miguel.
Name: M**** N*****
Date: 2023-06-29 23:11:10
Rating: 5
Comment: Rep Joaquin was very nice and helpful with the service of my car. He communicated when my car was done and I received a coupon to wash my car at a nearby car wash station.
Name: m*******
Date: 2023-06-29 01:54:28
Rating: 5
Comment: The Fleet Department was knowledgeable and friendly. I didnt feel that I was pushed into buying my vehicle and they answered all my questions.
Name: A***** B****
Date: 2023-06-22 21:37:14
Rating: 4
Comment: Brought my minivan to have the oil changed and my tires rotated. It took nearly 3 hours.😳I arrived just after 7:15am. Having an appointment makes no difference here. Didn’t leave until 10:00am. The lounge is spacious and nice. Complimentary coffee and water. They also have restrooms.
Name: J***** T*****
Date: 2023-06-18 03:57:45
Rating: 5
Comment: Absolutely great service all around. Patrick Kongnhotha takes care of us every time we need service, parts, or anything else. He is extremely professional, communicates with us often and early, and is readily available if we need something.I highly recommend going with Toyota of Orange.
Name: N***** M******
Date: 2023-06-14 06:20:18
Rating: 5
Comment: From the moment we walked in to the moment we walked out they were very polite and upfront with the prices. I was able to make a great deal with Michael Carter. Great salesman and is willing to negotiate the best deal for the buyer not for the seller! 10/10 recommend
Name: L**** H******
Date: 2023-06-12 17:32:45
Rating: 5
Comment: Searching for a hard to find vehicle made easy. Luis Solares tracked down the options and kept in constant communication with me. Whole process was easy.
Name: f****** b
Date: 2023-06-08 22:54:30
Rating: 5
Comment: I recently had an exceptional experience at Toyota of Oranges service department, and I am delighted to share my heartfelt appreciation. When I brought my car in for a warranty repair (radio replacement), I discovered aftermarket wiring that complicated the process. However, Patrick K. and his team at Toyota of Orange went above and beyond to accommodate the repair, displaying remarkable commitment and expertise.Patricks dedication was evident from the beginning. He patiently explained the situation at every stage with humor and poise, instilling confidence in me. Despite the challenges posed by the aftermarket wiring, Patrick and his team worked tirelessly to ensure my car was repaired, possibly even taking a loss in the process. Their unwavering commitment to customer satisfaction left a lasting impression and has turned me into a loyal customer of Toyota of Orange.Patricks exemplary customer service and genuine care truly set him apart. He and his team treated me better than I deserved — he addressed all my concerns promptly and with a friendly demeanor, making me feel valued as a customer. Toyota of Oranges service department exemplifies a commitment to going the extra mile and prioritizing customer satisfaction — my radio is upgraded now than before, and they forgave me for a rental mistake on my part and it was a delightful surprise!I highly recommend their top-notch service, technical expertise, and genuine care for customers.Thank you, Patrick, David the service manager, Daniel H., and the entire team at Toyota of Orange, for the exceptional service and dedication. Your efforts have turned a potentially stressful situation into a positive experience that has made me a superfan of your dealership!
Name: H*** T***
Date: 2023-06-07 00:40:32
Rating: 5
Comment: I purchased a new 2023 Corolla Hybrid LE & Luis Solaris (internet department) provided an outstanding customer service. Patrick Wright from Finance had done a fantastic job helped me close the deal at a minimal time spent when I knew what I wanted. Thank you both of them for a wonderful experience! I was referred by my brother to come to Toyota of Orange for the first purchase, this was 2nd, & I would definitely come back for the 3rd car.
Name: T** C********
Date: 2023-06-06 16:26:26
Rating: 5
Comment: Service was good no up sale I guess previous service I did it all a little miscommunication on the texting but I showed up when I was getting called from cashier so it worked out the following 3 hours of texting car is ready must have been a technical error lol over all great job thanks Mike !!!!
Name: Q******** O*
Date: 2023-06-02 00:01:47
Rating: 5
Comment: Michael is always super helpful and makes everything goes smooth with every inspection and oil change. Definitely recommend going to him 10 out of 10 service.
Name: V******* O***
Date: 2023-05-31 17:44:49
Rating: 5
Comment: Everyone who assisted me to purchase my new car was very helpful and courteous. I bought my very first car from Toyota of Orange in 1978 and would return as a repeat customer should I need to.
Name: s***** k*****
Date: 2023-05-26 17:11:58
Rating: 5
Comment: Toyota of Orange service department privides great customer service, very customer friendly, professional and they treat their customers with respect and consideration. Thank you Toyota of Orange Service department for 10 years of great customer service and keeping my car running like new.
Name: R**** S*******
Date: 2023-05-23 23:59:35
Rating: 5
Comment: Marco is a great salesperson. He was able to get me a good deal. Everybody there is friendly and helpful. Adrian in finance was great as well. He made the paper work transaction very smooth and fast. Thank you guys for everything.
Name: T************
Date: 2023-05-23 16:54:36
Rating: 5
Comment: Great communication, great service, friendly staff. Always a pleasure dealing with Toyota of Orange. Awesome customer service 👍
Name: J******* M*****
Date: 2023-05-09 17:17:28
Rating: 5
Comment: 5 stars for sales person Lily Ochoa! Id buy another car from her any day.3 stars for the finance department. Upselling, fast talking, passing me around, having to cancel the initial contract because they added stuff I hadnt agreed to...all in all, a very three stooges kind of experience.
Name: S*** A****
Date: 2023-05-06 01:19:31
Rating: 5
Comment: Great service experience every time. Very knowledgeable and helpful staff. Toyota care package is worth every penny. Uber pickup and drop off is super convenient. Michael J. Greene is a super star.
Name: K**** O****
Date: 2023-05-05 13:04:04
Rating: 5
Comment: I recently took my Camry for maintenance service, and I was thoroughly impressed. The staff was friendly and knowledgeable, and they took the time to explain the services needed and the pricing. They completed the maintenance in a timely manner and my car has been running smoothly ever since.
Name: J** M
Date: 2023-04-30 20:42:03
Rating: 5
Comment: If I could give a 6 star review for Toyota of Orange Service Department, I would. Service manager David offered prompt communication, and fixed the mistakes of another Toyota dealership. I also got a free car wash after. They will always have my business going forward. Its a little bit farther than my local dealership, but worth it. Thank you, David and team!
Name: M****
Date: 2023-04-27 03:12:53
Rating: 5
Comment: After going to a couple dealerships I finally came to Toyota of Orange. Steve Lewis helped me as soon as I walked in. I saw online they had exactly what I was looking for and within my budget. Fast and smooth experience. They had a large selection of cars compared to the other dealerships, which were almost empty. Oscar Ramirez managed all the financial paperwork and answered all my questions. I’d highly recommend Toyota of Orange.
Name: P******* L*****
Date: 2023-04-26 18:42:28
Rating: 5
Comment: Im righting this a little late to make sure this experiment was real !!!!! I had my car in this location supervised by Jesus G in servers, Brandy in customer service… my car is a Prius with some years of use, started to stop in the middle of the road for no reason ….Jesus make sure my car was in perfect condition with a reasonable price and Brandy was on top been available at any time …I feel super comfortable and safe at this location. I had a great experience and will come back .
Name: j*******
Date: 2023-04-21 18:15:31
Rating: 5
Comment: Just want to say both David the manager & Hassan Khan really were the nicest people ever. I couldn’t believe salespeople could be like them and they didn’t harass me or try to get me into anything i didn’t want or need, but they both really worked to get me in the car I wanted at the best price and arrangement. And even after the sale they took the time to double check and show me everything on the car. It was really the greatest experience because I felt like I not only got a car I love, but also two new friends and experts that I am sure I can turn to in the future.
Name: L**** A******
Date: 2023-04-17 17:09:56
Rating: 5
Comment: Had a wonderful first experience. Service was on time as quoted. Matt kept me informed to any issues. He was friendly and prompt. Wait area is large and comfortable. I was very pleased.
Name: P*** F*******
Date: 2023-03-22 16:20:42
Rating: 5
Comment: Ive been driving for 50 years. Bought my first car from a dealership in 1988. Toyota of Orange is far and away the best experience I have had with a dealership in my life. They are reliable, accountable and professional. They really seem to care which feels increasingly rare these days. As long as I drive Toyota this will be the only place I go.
Name: S** M******
Date: 2023-03-19 14:13:12
Rating: 5
Comment: My wife and I have long appreciated the Service Department at Toyota of Orange for the quality of their work, their ability to arrange service at our convenience, their professional analysis of what services are advisable, and a clear, honest assessment of the cost in time and money that the service requires.
Name: w****** s****
Date: 2023-03-18 03:51:00
Rating: 5
Comment: I purchased a used 2020 Honda Fit LX from Toyota of Orange, 1400 N Tustin St, Orange, CA 92867. Mr Stewart Eshelby was very helpful showing me the car and taking a test drive. Alex Simovich the finance officer was also very professional and helped me with the contract. I am very happy with the car and with the staff at Toyota of Orange.
Name: s****** s**********
Date: 2023-03-14 16:15:37
Rating: 5
Comment: Patrick at Toyota of Orange has been our service provider for years. He is very courteous and always ready to help. We truly appreciate the excellent service.
Name: C**** S******
Date: 2023-03-12 07:32:17
Rating: 5
Comment: My sales person Ampy, was very professional and attentive.She is so capable and treated me like a very important guest. Answered my questions and was so patient and helpful when deciding for my new car.
Name: M****** B****** S******* S****
Date: 2023-03-01 17:43:01
Rating: 5
Comment: Ive always done my work work when it comes to my vehicles but I recently became aware that my 13 year old prius had a paint recall due to the white paint flaking off of the primer. I took the car in and toyota of orange took care of everything. They provided an uber to and from my house and when the service was completed a few weeks later, I found that hey have polished my headlights and rims. My old prius looks brand spanking new! Everyone I spoke to was polite and the whole process was easy. 10/10.
Name: K******
Date: 2023-02-21 17:36:13
Rating: 5
Comment: Eddie helped me out with the purchase of my certified Rav4. He was awesome! Super helpful, friendly and knowledgeable. He took care of me as though we were family. Eddie made the car shopping experience fast and easy and I would definitely recommend him & Toyota of Orange to everyone!
Name: J**** F******
Date: 2023-02-18 02:49:30
Rating: 5
Comment: Great experience in service with Joaquin. He was very nice, efficient and professional. There is another guy who works in the service department, Jeff or Jess I believe is his name, that is super nice too. He got my appt going for me and followed up. Overall a great experience at Toyota of orange.
Name: S***** C****** M********
Date: 2023-02-16 21:52:08
Rating: 5
Comment: My visit at Toyota was amazing! Big thank you to Christian Rojas for helping me get my dream car! It was my first car purchase and he walked me through the whole process. He was super helpful and supportive. Definitely coming back again for my next car purchase!
Name: T***** S******
Date: 2023-02-04 16:15:39
Rating: 5
Comment: We have purchased cars in the past and friends have too from our recommendation. Service dept is great! Patrick is the best. Great communicator and takes care of our car needs.
Name: K**** D*******
Date: 2023-02-02 20:27:30
Rating: 5
Comment: My experience here was very well handled and professionally. I appreciate the generous help from Juan and Doug who took care of a young, new car-buyer and really helped me out in a desperate situation. Good business great people! Very much recommended.
Name: J*** K*****
Date: 2023-01-24 21:33:17
Rating: 4
Comment: BLUF (bottom line up front): you can trust that Toyota of Orange will work hard to take care of your needs. Toyota of Orange service is good. All the employees are super nice and professional and go out of the way to help you out and make sure you are satisfied. But (there is always a but, lol), the entire service is a big machine. One person preps the car, another writes up the paper work, and someone to verify who is paying when it comes to warranty work. Also, never seem to get the same service advisor so each time I have to explain what is suppose to get done. So it can get a bit over whelming and frustrating but it is the system not the people.
Name: K******* M******
Date: 2023-01-19 17:28:08
Rating: 5
Comment: I had accidentally scheduled my car service here and Im so glad I did. After my experience 😒 with Toyota of Tustin, this will now be my go to service department. They were so friendly, upfront about everything and kept me up to date on the process. I cant say enough good things on my first experience and I hope this is the customer service they always provide.
Name: D** M****
Date: 2023-01-15 04:46:11
Rating: 5
Comment: Toyota of Orange is such a great place. David ( service manager) and Michael Green (service advisor) are two of the most amazing, professional, friendly, awesome people that works there. And the whole crew and people that works are all great. So, if you ever need to go and get work done on your vehicle. Go to Toyota of Orange, and you wont regret it. You will for sure be treated with lots of respect for sure.
Name: K** B*****
Date: 2023-01-13 22:36:57
Rating: 5
Comment: The service department was amazing! The paint on my 2015 RAV4 was peeling off, and I brought it in after hearing about a recall. My vehicle qualified and they took it in the same day and sent me home with a rental. It took about a month, but now I have the car back with fresh paint and it looks great. And it was all at no cost to me!
Name: J***** B*****
Date: 2023-01-11 22:01:03
Rating: 5
Comment: When it was time for my son to replace his car, we came here again. I have been coming to this dealer for over 25 years. Very friendly and professional staff. Thank you Robert for a great experience and an awesome deal on the Camry. This dealer is my familys goto dealer.
Name: L***** V*****
Date: 2023-01-05 23:11:00
Rating: 5
Comment: Absolutely great service! Service Advisor Jeff Pena took care of my vehicle explained to me what needs to be done and quote me of the cost parts and labor. Ask me if I need a ride. Texted me updates of my vehicle until it was done.
Name: C****** R*****
Date: 2023-01-05 21:50:47
Rating: 5
Comment: Before we even walked through the doors, we were greeted with a friendly smile by Lily. She immediately helped us find what we were looking for and then took the time explaining both models features. We then went in, sat at her desk and went through the process of buying our new car! We were then taken to the waiting lounge to wait for the finance guy. From start to finish, everything was done with ease. This was our 4th Toyota dealership and the final one! Wonderful experience!
Name: M**** R*****
Date: 2023-01-04 18:34:02
Rating: 5
Comment: This is my second time brining in my sienna for service and I absolutely love the service there!!! Everyone is friendly and my service advisor explained everything thoroughly in a way I could understand. Everyone is so friendly from the greeters outside checking your vehicle to service parts staff. Special thanks to Fernando Cortes for going out of his way to help me!! For sure I will keep going there for all my car needs!!!
Name: M******* C**
Date: 2023-01-04 17:52:21
Rating: 5
Comment: We love Toyota of Orange! The sales and service department are top notch. My husband drives a lot for work, so we are in fairly often because we want to make sure the car is in the best shape possible. Everyone is kind, eager to help, and proactive!
Name: S** C*****
Date: 2023-01-04 17:30:08
Rating: 5
Comment: Toyota of Orange dealership has some of the best people working in the industry. Christian Rojas is not only knowledgeable, he is also trustworthy, professional, courteous and has a willingness to get you the best deal possible. Some of the attributes Christian displayed during our interaction, were humility and compassion. He heard my personal needs and HE DELIVERED.
Name: P
Date: 2022-12-29 03:31:05
Rating: 5
Comment: Oil change service has been as expected, no issues. Will continue to use Toyota of Orange for my Toyota Service as long as everything stays well organized, efficient and of course if they offer the best pricing
Name: C**** N*****
Date: 2022-12-28 19:28:37
Rating: 5
Comment: Very helpful from start to finish. Was able to give me quotes by email and communicate without me having to come in. Not aggressive. Easy communication to compare and they won my business simply on ease of communication.
Name: F****** S******
Date: 2022-12-26 23:57:40
Rating: 4
Comment: Great work on the car. This time I unfortunately had to wait a long time for a ride because Ubers pick up service did not stop by at the Dealer and I was late returning to work. Also, I had an hour delay picking up my car due to having to clear up some billing. Overall good but wanted to point these inconveniences out so that they will hopefully be addressed in the future.
Name: S***************
Date: 2022-11-11 20:49:14
Rating: 5
Comment: My husband and I had the pleasure of having Michael as our car sales man. He is the best person to go to buy your vehicle! He is knowledgeable, kind, and honest. He made the process so smooth. He deserves a raise and a promotion. I purchased a RAV4 Prime Hybrid and it is the best purchase I have ever done! It is the mom race car I didn’t know I needed. I know it will last me long term and would re-purchase the vehicle. The Toyota of Orange and their staff are professional and highly recommend to go and purchase your new vehicle! Thank you so much!
Name: S*** N*****
Date: 2022-11-03 16:54:02
Rating: 5
Comment: All people at Toyota of Orange are very friendly and helpful. I am pleased with the repair and the car is working well again. The facility for customer service is clean and warm. I would come back again for service and recommend to all my friends and family.
Name: S***** C*****
Date: 2022-10-01 01:20:14
Rating: 5
Comment: Friendly staff, financing was easy. They got me a better rate than my credit union. They really want to help you get a great deal. So happy with my new car, this will be the 6th time I purchase or lease a car from Toyota of Orange. Happy customers always come back!!
Name: A*** H***
Date: 2022-09-30 17:27:12
Rating: 5
Comment: Aron was professional was forthright. He gave me recommendations for my vehicle but did not waste my time. I really appreciate his service and the customer lounge has amenities for people who do not utilize the courtesy shuttle service. This service center partners with a local carwash company so I took my vehicle up the street after my appointment.
Name: P**** M*
Date: 2022-09-29 21:48:28
Rating: 5
Comment: I always receive excellent service from Jose in the service department. I give you a 5+. I really appreciate the honesty, consistency the time and the follow up great service. A very happy customer. Also excellent service for drop off and pick up. I will never go to anyone else as long as you guys are good to me. I appreciate the free car wash as well. Thank you so much!
Name: J***** D******
Date: 2022-09-21 16:46:59
Rating: 5
Comment: Jeff Pena did above and beyond in making sure that all the issues been handled properly. He is prompt and professional with dealing with customers. Toyota of Orange overall experience is very satisfactory. I would recommend this dealership to everyone. By the way, they even provided me an Uber ride to my house and was picked up going back to the dealership.
Name: C**** K**
Date: 2022-09-18 20:20:02
Rating: 5
Comment: I called Toyota of Orange hoping find a vehicle when there is nothing on the lot to look at. Rico Olivares (my salesman) took care of me. We looked at inventory coming in from Japan and I had an option between two different 4Runners. I waiting about a month for my vehicle to arrive, but while waiting, Rico provided me constant updates on potential dates of arrival. Rico understood my needs and met them. I never felt pressured during the process and I’d highly recommend you see him if you want to deal with someone that’s a straight shooter.
Name: B**** J***
Date: 2022-09-15 12:07:23
Rating: 5
Comment: John and Lucy teamed up to help me with my recent purchase, and it was smooth and easy. John went above and beyond, answering all of my questions before I even arrived, and had the car prepped and ready for me on pickup day. I traveled a distance to pick it up (it was a very good deal and worth the travel), and Lucy took care of everything from vehicle test drive to the paperwork and had me heading for home with my car in no time. A great and professional team that made the experience a really good one!
Name: C******
Date: 2022-09-07 20:38:44
Rating: 5
Comment: I previously owned a Kia & I dreaded going in to get it serviced, they would take hours I’m talking about all day just for an oil change. Toyota made it so simple called got an appointment right away, went in was checked in complimentary water & snacks to choose from. I also didn’t know if you need a ride home they will provide it! I was picked up by mom had breakfast & 2 hours later my car was ready! Which is pretty fast in my opinion! I definitely won’t be dreading bringing my car in again for service!
Name: j*** v*********
Date: 2022-08-19 13:57:26
Rating: 5
Comment: Amparo is a very good sales person and cares about what you are going to buy. She gaves us the best service and car buying experience.
Name: S*** E****
Date: 2022-08-16 19:20:11
Rating: 5
Comment: I was pleased with my experience here. The staff was professional, quick and helpful in all situations. Patrick was very knowledgeable, kept me informed throughout the day on the status of my service, offered timely pieces of advice and was a pleasure to deal with
Name: J******
Date: 2022-08-09 04:18:06
Rating: 5
Comment: Thank you Luis R your service was the best at any dealer I have been to overall Toyota of Orange is the place to go great experience
Name: T*** F
Date: 2022-07-20 17:14:17
Rating: 5
Comment: Brought in my tacoma after getting the catalytic converter stolen. Mike, in the service center, was the one in charge of updating me every step of the way. 2 months later, I got to take my truck home! I, not once had to reach out to ask for updates. Mike would personally reach out and give me updates every so often. He told me exactly what I would be expecting. Im so happy to have my vehicle back. It also was cleaned down very well, inside and out. Definitely recommend this service center. Everyone was super nice and professional.
Name: S******** G*******
Date: 2022-05-11 03:38:24
Rating: 5
Comment: I was able to work with Miguel, Lily, and German during our car purchasing experience. They made this process simple and enjoyable. From the moment we met with Miguel he had us laughing and feeling like we had been friends for years. He was able to get us the price on the car that we wanted. We are two happy customers!
Name: L*** E********
Date: 2022-04-19 23:53:32
Rating: 5
Comment: Thank you very much to Mr. Tony Bonilla for the assistance in the purchase of our car, excellent and kind person and very honest in what he says and offers!!! 100% recommended
Name: N******* V********
Date: 2022-04-13 17:39:41
Rating: 5
Comment: Thank you Toyota of Orange for helping with my car purchase. I messaged Larry about my interest in a Nissan Altima and he worked with me on the final price. I never felt pressured to buy and very professional. I would recommend Larry as he was very helpful,understanding, and went all the way to make me feel comfortable 👍👍👍👍👍
Name: S******* E****
Date: 2022-04-11 01:29:51
Rating: 5
Comment: It took a while to get the exact model I was looking for. But even over a few months of looking, I was always contacted by Toyota of Orange just to check in. When I finally went in for the purchase, nothing but courteous and professional service.
Name: R****** P*******
Date: 2022-03-16 20:36:34
Rating: 5
Comment: Steve was so helpful, understanding, and cooperative to sell me my car! I had an amazing experience, any questions I had were answered, and explained. It was overall an amazing experience and I am so happy I purchased my car through Toyota of orange. I tried to go to another Toyota dealer and had nothing but problems and was met with rudeness instead. Not here though! It was a pleasant experience and I highly recommend purchasing a car through here and with Steve. Vince from financial services was also very kind and helpful, and understanding as well! I am very pleased with the experience I had here. Remember no lemons when you buy with orange!
Name: A***** M*****
Date: 2022-01-31 20:30:12
Rating: 5
Comment: Took my car for service but also wanted to check on a noise I was hearing while steering. My service advisor, Patrick, definitely made sure to follow up with me every step of the way providing me with a loaner vehicle and sending me updates throughout the week. 10/10 would recommend as issue was resolved being covered under extended warranty.
Name: T***** S****
Date: 2021-12-03 00:20:06
Rating: 5
Comment: Toyota Of Orange is the only place I would ever go to purchase a car. I have been a customer of theirs since I got my license. Recently they contacted me to end my lease early to see if I wanted to get into a new vehicle. After working with Miguel and Reza and them being so gracious and patient with me, they gave me the best deal on a brand new RAV4.The whole process was so easy and quick and I know that I can fully trust everyone here at Toyota Of Orange. The Toyota Care that comes along with the vehicle makes all the difference for me as well. The Finance Department with Adrian was seamless and quick! He explained everything thoroughly and I was on my way with my new car in about one hour.I also love coming here to get my services with their service department. if you are considering buying a car I highly suggest Toyota as their vehicles are the most reliable and will last the longest. And the place to get your Toyota is at Toyota Of Orange!Ask for Miguel at Toyota of Orange and get a good deal on a great car!
Name: L**** D****
Date: 2021-08-01 17:33:37
Rating: 5
Comment: I bought my 2021 Toyota GR Supra Turbulence Gray. Carlos Calles was awesome from the very beginning of when I first called to inquire about the car. He made sure the car was available since they had just received it. We talked numbers over the phone and he gave me the confidence that he could get me in the car the same day. We scheduled a time and made it happen! Definitely go with Carlos, he will go above and beyond to put you in your dream car. Loving the car more and more each day. Thank you Carlos and thank you Toyota of Orange!
Name: O**********
Date: 2021-06-16 16:58:46
Rating: 4
Comment: So impressed with their service! My first Toyota experience and honestly didn’t expect much but I felt like I was in a high end dealer. The service guys were awesome and they even washed my car. The cashiers seemed a bit aloof and bothered but that was a small part of the overall experience. If they got the cashiers to smile and just be slightly friendly this would have felt like a Mercedes dealer it was so good.
Name: L K
Date: 2021-03-31 17:43:32
Rating: 5
Comment: I took my car in for the first oil change and checkup at 3,200 miles. The oil light came on prematurely and I was very concerned. They reassured me everything was fine: pressure checked, seals checked, added to the Toyota database for monitoring and the correct GR Supra oil replaced. They even showed me the bottle in advance since it is very specific for this car. They were kind and professional every step of the way and I was lucky to receive a rental car (Im 25 miles outside the scope of the shuttle). Aron Parra was my advisor, Patrick Kongnhotha and Eddie Reyes (Sales Extraordinaire) were also fabulous. Such a great team! Ill be back again for my next service. Thanks again Toyota of Orange.
Name: M**** S******
Date: 2021-03-07 01:33:59
Rating: 5
Comment: We had bought 3 cars from this Toyota of Orange and always had a reasonable price. We referral this dealer to our family & friends who also bought it from here. On Tuesday, I bought the Sienna Platinum at a good deal price. Allison, the sales representative, made the buying process so easy and fast. Thanks, Allison, for your help.
Name: E**** R****
Date: 2020-12-15 22:06:58
Rating: 4
Comment: Update: Toyota of Orange came through and fixed my problems with my TPS. They were very helpful and nice when I went to get it fixed. Definitely redeemed themselvesBought a used 2010 toyota corolla that was in good condition. Within 6 days one of the tire pressure sensors went bad. I took it for an oil change and was told that the tire pressure sensor on the right side was bad. The sensor was not covered under warranty so now I have to deal with it myself. Other than that the car is running great. 1 star for the car running good.
Name: K**** C******
Date: 2020-06-20 18:33:58
Rating: 5
Comment: John and Adrian were great to work with, extremely knowledgeable and professional. Our second purchase from Toyota of Orange and they will be our go-to dealership for future purchases!
Name: C****** M
Date: 2019-04-12 15:57:56
Rating: 5
Comment: I was turned to Toyota of Orange based on my wife and MIL’s long history with this dealership... Prius x2 and a Corolla in the past 12 years. They also have done all of their services there.When it came time to purchase my new car, I knew I wanted to come here. Having driven her Prius on many occasions I was set on one, except that I wanted an SUV. So we tried a Highlander Hybrid months ago and it was about saving up our pennies, nickels, dimes and quarters.Today was the day, days before my birthday. 17 years and 3 months after my last car purchase, I got the green light to start my search. I didn’t know what to expect but I knew I had a good impression in working with Jeff Kyte, who was nothing short of polite, professional, honest, up front and helpful in finding me the trim, color and price that I was shooting for when I was ready to buy. Although he being a Cowboys fan, helped me (an Eagles fan) walk out with my new wheels the same day I started shopping with not any of the sweating, headaches or the anxiety that can come with car buying. Swung a pretty nice deal on a new 2019 Highlander Hybrid XLE.I was super happy with how my wife and I were received and treated and it made my second ever car buying experience a fun one. I’m sold on this specific dealership; I’d send anyone here, without hesitation.I look forward to my new relationship with Toyota of Orange. They have proven why they are one of the top dealerships in the land. 🍊
Name: A**** R********
Date: 2018-10-19 17:02:55
Rating: 5
Comment: From start to finish I was well taken care of. Car shopping has gained a reputation of being the most dreaded thing to do, but eventually we all have to do it. But here at Toyota of Orange I did not experience that feeling. I went to 5 other dealership to find my truck. Price was important but if I was not going to be respected as a customer then I wont make a deal - no price would be able to get me to buy from rude pushy and shady salesmen like the people at Elmore toyota. Toyota of Orange really made me feel like I was friend they were trying to take care of. I love my truck, but what really made me love my truck was that I didnt have to go thru the ringer to buy it. Thanks Pete for being my sale person and working out a great deal on my truck and thank you Patrick in financing for getting me out and into my beautiful truck in a swift manner. I will be back to buy a new truck for my dad after graduation!
Name: J*** B****
Date: 2018-04-23 20:41:11
Rating: 5
Comment: Place has great spirit and full knowledge of the vehicle you are looking to buy. I felt great about my purchase through out the entire process. Thanks again guys. Ill definitely be back for the next one...
Name: J**** G*****
Date: 2017-11-18 05:55:56
Rating: 5
Comment: I drove in to service my Scion TC and walked out in a brand new Toyota CHR. The team made buying my new car an amazing experience. At no point did I feel rushed or pressured. With less than perfect credit, I dint think a new vehicle was an option. I received the financing I wanted! After experiencing a horrible experience with Nisan, the folks at Toyota where a breath of fresh air. I will definitely service my new car and all future purchases here at Toyota of Orange. Keep it up guys!
Name: S******* P****
Date: 2017-07-07 01:57:53
Rating: 5
Comment: This dealership was superb. I was looking to buy my 1st car, which of course, goes without saying, but is a huge deal so it meant a lot to my family & I that we were comfortable & really getting the best possible deal. Our salesman, Eddie Reyes, was great. He made me feel so welcome & was so patient with us. The waiting room is stocked with free bottles of water, cookies, and coffee as you wait for your car to get serviced, etc. Theres cozy couches & even tables for you to put your laptop on. All in all it was an amazing experience & I will be going back in the future. I wound up getting a certified pre-owned 2016 Toyota Corolla LE, which is a big upgrade from the 1997 Saturn SL1 I had before.
Name: V***** A********
Date: 2016-11-23 23:27:44
Rating: 5
Comment: Luis Parnas assisted me in purchasing my 2017 Toyota Tacoma and my 2017 Toyota Corolla, he never tried to push me into something I was not interested in instead he was very professional in helping me with what I was looking for. Luis Parnas was very polite and treated me with respect and did not have any delays in my purchases he was quick and straight to the point. I would highly recommend him to my friends and family, and he should be recognized for the great work he does.
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Name: M*** L** R***********
Date: 2023-12-07 18:31:40
Rating: 5
Comment: Friendly, courteous, professional and very knowledgeable sales and service personnel. Aron Parra in the Service Dept is just great and makes sure I always get great service. And you truly dont get a lemon at Toyota of Orange!