Santa Monica Audi

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Name: S**** G**
Date: 2023-09-29 14:45:27
Rating: 5
Comment: A great overall experience! I purchased an Audi E-tron GT from them and had it delivered to Reno, Nevada. Elena was easy to work with, had great communication, and went out of her way to ensure a smooth process. I purchased the car remotely and the car was shown via video chat, and all the terms and paperwork was clear, and they delivered exactly like they said they would. I worked with Elena, Julia, and John. Highly recommend if your looking to purchase a car from Santa Monica Audi!

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Name: M****** L****
Date: 2023-09-16 16:24:31
Rating: 5
Comment: I have leased and purchased several Audis at many dealerships over the past 7 years. Audi Santa Monica is hands down the Best! Matthew G sat down with my wife and I a few months back and we told him exactly what we were looking for. He found the exact S5 coupe we were looking for. Matt made the entire process an absolute pleasure. He was honest, patient, and transparent from start to finish. Matt and Audi Santa Monica operate on a much more personal level than any other dealership and it is absolutely refreshing. I would highly recommend visiting Matt G at Audi Santa Monica for your next lease or purchase!!

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Name: G***** N*****
Date: 2023-08-16 21:43:48
Rating: 5
Comment: Guy is the best in the biz! Definitely recommend

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Name: P**** F******
Date: 2023-08-15 13:42:00
Rating: 5
Comment: Our BMW X3 lease was coming to an end. We were looking around and decided well try an EV. Our choices were the BMW I4 and the Audi Q4. We wanted to continue with a small SUV so Q4 seems to have the advantage. While considering a few offers, we received an email from Elena at Santa Monica Audi, and just like that, we love her. She asked all the right questions, and worked up all kinds of incentives. AMAZING! She was up front and transparent, and gave us the best deal. The whole transaction was quick and easy. We left with a car within a few hours and couldnt be happier. Elena was professional and has great follow up! We highly recommend Elena.

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Name: T***** H***
Date: 2023-08-04 13:52:25
Rating: 5
Comment: Amazing experience and quality customer service. Chris Navaro helped me keep my A4 AllRoad up to spec and running well. Will go to this Audi dealership for service every time!

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Name: W****** M******
Date: 2023-08-01 05:58:58
Rating: 5
Comment: Best Audi Dealership we have ever been to. Our Salesman Joey was great and super helpful. The entire purchase process was quick and seamless. No random added fees or any nonsense. Just a quick and straightforward process with very great service. When we buy our next Audi, Santa Monica Audi will be at the top of our list.

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Name: D***** K***
Date: 2023-07-25 07:04:55
Rating: 5
Comment: My visit to Santa Monica Audi was 10/10 thanks to Angela Carlson, John Daughtry, and Jae Choi. I showed up for a test drive, and left a Q3 owner. Ive bought several vehicles in my lifetime, and this experience was by far the best. If you are in the market for an Audi, I highly recommend you take your business to Santa Monica Audi.

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Name: R*** K*****
Date: 2023-07-21 01:32:19
Rating: 5
Comment: I recommend Santa Monica Audi. I had a very smooth and pleasant purchase experience there recently. Matthew Griffin, the salesperson who assisted me was knowledgeable, helpful, and diligent in following up to conclude a nice transaction.

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Name: K****
Date: 2023-06-19 06:20:56
Rating: 5
Comment: I purchased a new S5 today and it was a fantastic experience. I had seen the car was coming in to the dealership on Audis website and had reached out to them about it. I was assigned Sean who was very on top of the status and let me know the moment it arrived to them. Marie the sales manager was also great to work with. I live about 2 hours away but because I wanted a very specific package was willing to drive to them, so she worked with me over the phone to get all of the specifics nailed down before I drove down to the dealership. Overall this was the most seamless and pleasant car buying experience Ive ever had.

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Name: C******** M******
Date: 2023-05-30 18:30:11
Rating: 5
Comment: Just bought my first Audi and Christina H. made the experience so easy, quick, professional, and personable. If you have the pleasure of working with her on a deal, youre in good hands! Chandler in finance was also so kind and lovely to work with. Both of these women are incredible! Thank you to both of them!

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Name: M***** L****
Date: 2023-05-15 22:43:48
Rating: 5
Comment: We have been totally pleased with the service provided by Angel Aguilera. He keeps us updated when our car is in for service and makes sure that everything is completed to our satisfaction.

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Name: S******* G*****
Date: 2023-04-28 01:09:53
Rating: 5
Comment: If you wanna lease or buy a car from professional go to Santa Monica Audi.Helpful and reliable staff. I’m so happy with my Audi Q5.

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Name: Y******* V**** K******
Date: 2023-04-01 02:07:40
Rating: 5
Comment: I have gotten 3 cars from Audi of Santa Monica. Their sales and service teams always provide excellent customer service.

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Name: m******
Date: 2023-02-14 19:32:50
Rating: 5
Comment: I just bought a car from Audi SM and the staff and sales team are so helpful (specifically Josh and Joey). They were very nice and informative. The experience was actually a lot of fun and I would recommend this dealership!!

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Name: I*** V*******
Date: 2023-01-16 22:38:39
Rating: 5
Comment: Very pleasant service, I got great pleasure from visiting the salon, they told about all the cars they were interested in and showed everything. Thank you.

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Name: J***** W******
Date: 2022-10-05 17:45:46
Rating: 5
Comment: TENS, TENS, TENS ACROSS THE BOARD! As a woman, car shopping can be daunting and scary, but not with the team JC has! I was so well taken care of, everything was explained to me, they made me feel comfortable, and they were all really kind. Shout out to Wilfredo & Chandler for being amazing :)

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Name: K* M****
Date: 2022-08-24 20:45:24
Rating: 5
Comment: I dealt with Angel. A at Audi SM; he is professional, honest, and friendly, and communicative (very important).When I first got my Q7 I went to Beverly Hills Service who wanted to sell me AudiCare, but when I was at SM Angel pulled my Vin and told me I already had one as the person who sold me the car had it, so that right there $2500 worth of guidance and honesty that Im very appreciative.Then when I went back to Beverly Hills service as I live in Beverly Grove and they are closer to me, they admitted that I have AudiCare but only one service left, again I returned to Angel and he told me no you got three services left.At that point, I cross a red line on Audi BH and just went to Audi SM for my services. Plus they have a loaner quickly available contrary to BH which asks for one month of waiting.Since most car repair shops are known to over-bill and over-diagnosis and be dishonest, this shop is honest, fast, and professional. On that, they get five stars and are highly recommended even if you live far, this is the place to go!

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Name: R* M*****
Date: 2022-07-27 13:41:19
Rating: 5
Comment: Helen Stredder is a gem and a true expert of the Audi brand! She took care of me as if I were family, made me feel valued, and was extremely respectful of my time…which in my experience, is not the norm when it comes to car dealerships. She went above & beyond & Audi is lucky to have her representing them!!

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Name: I******* B****
Date: 2022-07-05 02:26:57
Rating: 5
Comment: Ive had different Audis from A3s to A4s over a span of over 10 years. Service here always is excellent. Ken is great! Try to get him to be your service coordinator. When I tell my friends how detailed and wonderful the service is here...they decide to get Audis with Audicare at Santa Monica Audi. Get the Audicare-its worth it!

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Name: C**** M******
Date: 2022-07-03 17:27:35
Rating: 5
Comment: Extremely happy with the service we received from the sales team at SM Audi. Our sales associate, Joey was helpful, non-pressuring, and friendly. The sales manager, Joshua was really good to work with. I’m used to getting along with the sales associate, but once I get to the manager, the experience changes. On the contrary, Joshua was very good to work with. I will definitely be returning to SM Audi when our next purchase comes up. Great job team!!

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Name: S**** A********
Date: 2022-05-20 22:04:07
Rating: 5
Comment: I had a great experience at Audi Santa Monica today. I was really dreading going in and dealing with car guys but Willie was really nice and straight forward and made the process easy for me.Cheik (I hope I got the spelling right) was also great, he was efficient and answered all my questions with no pressure.When we were done they had washed my car for me and filled up my tank!Five stars!

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Name: d***** v****
Date: 2022-04-03 16:06:03
Rating: 5
Comment: I love this place. I have leased second car from here. Outstanding and super fast service provided by Zach, Henry and Chandler. Kudos guys.. great team work!I was in urgent need of car and current prices of autos will cost you arm and leg. I had inquired everywhere in other brands of car but they were all so high on prices and Hesitate to work with you to fit on your budget.Not Santa Monica Audi Zach and team. They will ensure you have fast and smooth delivery experience and will not break your wallet. I am thankful to Santa Monica audi to have such a nice staff!

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Name: S******* G******
Date: 2022-01-10 17:30:37
Rating: 5
Comment: 5 stars all the way! After originally having a disappointing experience at a different Audi Dealer, I set up an appointment with Dana. He is kind, helpful, answered all of our questions and was just easy. He didnt beat around the bush, he got straight to the point - asked what were looking for and he told me what he can do. He was able to match what the previous dealer offer me on a Premium trim but on the Premium Plus Trim. Again - I was able to get the S Line Premium Plus model for the same cost as the S line Premium. When it was time to meet with Tegan, the Finance Manager, she was honestly the easiest and just enjoyable. This is the third car Ive either leased or bought and shes by far the best finance person Ive worked with. If it hadnt been 6pm on a Sunday, I would have stayed for hours chatting with her. She did an amazing job walking us through everything, all the protection packages without being too sell-y. She gave her honest opinion of what we needed vs didnt and didnt pressure us at all when we didnt choose an option. Then we were walked through setting up the myAudi account and all the great tech in the car so we fully understood everything. I knew I wanted an Audi, but I didnt know how much Id be happy with the experience of actually getting one. The biggest thanks to Dana, Tegan and the entire Santa Monica Audi fam, everyone was amazing.

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Name: K******* L*****
Date: 2021-11-14 23:14:45
Rating: 5
Comment: Had the absolute loveliest experience leasing my new Q5 from these guys! Everyone was so kind, helpful, supportive + overall just an extremely pleasant group of humans to know + work with. I felt extremely taken care of in every way, on eery level. Thank you Claude, Josh, Chandler + Steve :) Im so grateful!

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Name: G***** C********
Date: 2021-10-20 22:04:40
Rating: 5
Comment: Helen is the person to call here. She made our first call to signed contract in less than 6hrs. Unbelievable speed and kindness! Good going Zach and Helen :)

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Name: A***** S*****
Date: 2021-08-25 17:37:29
Rating: 5
Comment: I bought my first car on Sunday! Working in the auto industry Im all too familiar with the issues plaguing the supply chain globally, the absurd price of used cars, and how there really shouldnt be any deals right now. All that being said, Kyle, Josh, Amy, and the rest of the team at Santa Monica Audi were able to give me a great deal on a fully loaded crazy low mileage 2018 Audi Q5. I couldnt be happier with the experience, and really recommend you go have Kyle show you some cars.

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Name: C**** S********
Date: 2021-07-06 05:40:47
Rating: 5
Comment: This was the best buying experience that I have had. Coming from the terrible Tesla buying experience it was a real pleasure to do business with a company that takes Customer Service seriously. Thank you to the entire staff. Alex in parts made sure I got all of my accessories fast and the Managers Amy and Kevin made buying the E-Tron so easy. They are straight forward and really cared about finding me the right car. I love how the E-Tron drves. The quality and comfort of the car puts Tesla to shame. Thank You

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Name: L***** J****
Date: 2021-06-26 18:58:03
Rating: 5
Comment: I had a very positive experience getting my first Audi from Audi Santa Monica. The salesperson Alina was extremely helpful in getting me into an amazing vehicle and within my budget. She also connected me with a tech specialist who assisted in helping me understand and utilize all the cool features of my new Audi. Highly recommend.

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Name: L**** M*****
Date: 2021-05-31 18:06:59
Rating: 5
Comment: I live in South Orange County and decided to buy from Santa Monica Audi as opposed to my local Mission Viejo Audi. The local dealer kept wanting me to come in and sit down. They refused to price me over the phone or one email while all the other dealers WOULD do that. I finally showed up... and the local dealer said they did NOT have the car they KNEW I wanted (2021 Audi Etron prestige).They tried to sell me a car for $5k over asking that would arrive at the dealer 2 months from now.At this point, I reached out to other Audi dealers.Santa Monica Audi said they would call me the minute the car I wanted was available. They called a week later, quoted me a price on email and over the phone. And the best part is they delivered the car directly to me without me visiting the dealer. All paper work was done at my house, they even picked up my Audi leased vehicle which had expired.Great service at SAMO Audi.

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Name: A*** L***********
Date: 2021-05-31 17:00:53
Rating: 5
Comment: I had one of my best experiences in buying a new Audi from Santa Monica Audi. While most of my experiences buying new cars were OK (so far I had bought/leased around 10 cars), they made it exceptional. JC, the General Manager, was quite professional and welcoming. In addition Joey was accommodating and made sure Im informed about the process and the technology in my car while waiting for finance . Surprisingly, I also had an exceptional experience with the finance manager Chandler Rabens. She was friendly, on point and while she was doing her job, I never felt she is being pushy to oversell their services or charge me for unknown costs.

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Name: D**** H**
Date: 2021-04-07 02:42:01
Rating: 5
Comment: Great experience with Willie helping me turn in my old lease from another dealership while getting me into a new lease. Willie worked patiently to ensure I received the vehicle I wanted and is extremely professional, responsive and ensured it was a seamless & pleasant experience!

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Name: J*** A******
Date: 2021-03-29 21:52:54
Rating: 5
Comment: Please do yourself a favor and reach out to Helen in internet Sales! She is simply one of the best auto professionals Ive had the pleasure to work with. I took delivery of my brand new 2021 Audi Q5 Premium Plus today and everything went so smoothly. Helen drove my vehicle all the way from Santa Monica to me in Riverside. She went above and beyond to get this vehicle to me. Helen kept in touch with me and gave me a 100% white glove experience. The car arrived and it was gorgeous. Helen even went the extra mile and patiently explained all of my vehicles features and helped me setup many of the optional settings that I would love. Everything was so easy and this is the way that car dealerships should work. We signed all of the final paperwork in my driveway inside my new vehicle. I signed everything on her iPad and after a few moments of reviewing the paperwork, I scribbled away and the car mine. Helen is an absolute asset to Santa Monica Audi and I sure hope that the owner realizes this.

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Name: B** B*******
Date: 2021-03-18 16:19:45
Rating: 5
Comment: Let me start by saying that I never have pleasant experiences at car dealerships, but this was the first time I ever felt like I can talk to the Sales Rep and they care, spend time, and they want to make sure I get the BEST DEAL(She found me a better deal on a better car). I was in for specific car in my mind and luckily I was introduced to Alina by their amazing manager, which she did her best to make the miracle happen. after test driving the car we sat down and in few min she was able to find me an amazing deal on a better version of the same car. then the team gave me a detailed demo on how to use the car. the whole team was extremely nice and they would work with you and make sure you are happy and satisfy with the deal. Not too many sales agent can be as calm and cool as Alina when it comes to dealing with me.

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Name: N*** Z*********
Date: 2021-03-16 00:08:46
Rating: 5
Comment: I just got an Etron from SM Audi yesterday. Got great service from the salesperson Kyle Lally and sales manager Marie Goodrow. The negotiations went fast and they were looking out for me to save as much as problem (not giving me free money, but looking for discounts through organizations, etc. that I belong to that have some $ savings). The only issue I had was the car took forever to prep and give to me but that was because they were busy with other preps. Not enough of a hassle to write them down to 4 star and I suspect it is on a per car basis.

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Name: S***** W***********
Date: 2021-03-09 19:46:19
Rating: 5
Comment: Just leased a car from SM Audi and it was a great experience! Been leasing cars for decades and this was the easiest time ever. I was also able to work with them to get a better price, something not always offered when you lease a vehicle. 👏🏻👏🏻👏🏻👏🏻👏🏻

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Name: J**** N*****
Date: 2021-03-08 23:51:18
Rating: 5
Comment: I bought a preowned Q3 over the weekend (3/6) and had to share what a pleasant experience I had. Based on past experiences with other dealers I had my reservations. Luckily, Omar, the sales person was very pleasant and easy to work with. He was courteous, helpful and was not pushy at all. Even though I can tell he was swamped with other customers, he took his time and addressed all my questions and concerns. Tegan, our finance officer was the same. 100% professional. All around great team!Thank you!

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Name: L*** J*****
Date: 2021-03-04 20:53:27
Rating: 5
Comment: Santa Monica Audi is top notch! Thank you Joey, Josh and Zach for taking care of me so well!I could not be happier with my Q5 hybrid.You make dreams come true!Best,L R. Jussen

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Name: J***** H***
Date: 2020-11-05 02:12:51
Rating: 5
Comment: I just want to give my personal thanks to Kevin and Will for all of their help acquiring a brand new Audi. I had a very bad experience at a different Audi dealership getting a very inventory constrained car. I located the car about a week later at Santa Monica. Kevin and Will did everything they could to help me purchase exactly what I wanted, with as little trouble as possible. Chandler in finance was also very pleasant to work with on the back end. Thank you, Audi Santa Monica!

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Name: D***** R*****
Date: 2020-10-25 05:42:35
Rating: 5
Comment: Ehab, the sales person who attended me, was great. Excellent customer service. No pressure-tactics. Although I didnt buy my car here for reasons unrelated to the dealers offerings, I was left with a very positive impression. Ehab was extremely patient. Of the over 5 dealers I visited, he provided the best customer service, informing me and educating me in a way that made me feel that Santa Monica Audi genuinely cared. I look forward to buying my next car here.

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Name: E*** C****
Date: 2020-10-07 04:46:01
Rating: 5
Comment: Eric and Chandler are freaking incredible... Eric is an incredibly knowledge sales agent but is 100% transparency, easy to work with, and goes above and beyond to ensure you are happy with the deal.. He even stayed with me after business hours & after I signed for the car to show me all the cool bells and whistles of my new Audi.Chandler... wow, one of the nicest people Ive dealt with hands down. Sweet, knowledgeable and uses story telling to offer perspective into why certain options might make more sense to have/not have. Great people and absolutely love my new car. Thank you both.

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Name: A***** H*******
Date: 2020-09-25 18:22:10
Rating: 5
Comment: Marybeth and Chandler are the all stars at this location. They are so patient, helpful and kind. Truly the most caring individuals I’ve ever worked with. I will do all my service and future purchases here because they have treated us like royalty.

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Name: J****** W*****
Date: 2020-09-10 18:41:01
Rating: 5
Comment: Worked with David Yaffe to buy a new car virtually while I was still on the east coast. He was direct and fair which led to a reasonable and smooth negotiation and good outcome.

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Name: D*** T*****
Date: 2020-07-02 19:18:27
Rating: 4
Comment: Dropped by to check out a possible new purchase. Manuwell Barrett was my salesman. Nice honest well informed and not slimy like many sales people. If they get a vehicle with my specs in stock I would consider purchasing here.

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Name: J*** S*******
Date: 2020-06-17 04:26:41
Rating: 5
Comment: While performing some due diligence on an R8 purchase for my wife, I had to call the service department with a few questions. The gentleman that answered the phone was most helpful. He was patient and answered all my questions and gave me guidance. I can see why the previous owner was a long term customer. Thanks again. Gu

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Name: J*** M*********
Date: 2020-02-29 04:22:30
Rating: 5
Comment: I have had multiple good experiences with Santa Monica Audi. Salesperson Elena Redkin is very knowledgeable and responsive. She and her manager Ash Ali got me the car I wanted at a competitive price and went out of their way to make sure I was happy. Their service department has really developed, and when I’ve needed them Tim Bennett and Chris Navarro have taken great care of me.

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Name: k**** s****
Date: 2020-02-28 17:42:59
Rating: 5
Comment: I had the easiest transaction Ive ever had at a dealership with Chris Pruitt. He was clear and direct and worked with me to get the car I wanted at the price I wanted. They also helped me out by driving my *now former* car to my house so I could drive the new whip home.I highly recommend doing business with SM Audi, they will get you the best deal around and in the most painless way possible. They have an expert explain all the features and tech before you go so you know why you just paid all that money. I highly recommend doing business with SM Audi - especially with Chris Pruitt.

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Name: M******
Date: 2019-12-02 00:09:47
Rating: 5
Comment: My trunk wasn’t unlocking. Matt, a salesperson, who is not even part of the service department, went above and beyond. He greeted us and walked us to the service area. After the service guys wouldn’t even take a quick look at my car for analysis, as they were booked, Matt followed up to assist as we were walking out. He walked across the street to the car and problem solved quickly, noticing the valet button was being hit by an object in my glove box.He turned a 3 star experience into a 5 star experience and saved me a trip to my usual service center Audi Beverly Hills. Thank you so much for your genuine help Matt!!!

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Name: M******* T*****
Date: 2019-10-09 10:14:05
Rating: 5
Comment: They were very helpful by phone and in person fixing my problem. I needed to remove the passenger seat headrest to make it flat enough for a surfboard to go inside the car. Removing the headrest is a secretive and difficult process which is different than with most cars. These guys texted me photos and instructions, then did it for me in person as soon as I arrived, and helped me repeat the process myself so I can do it next time.

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Name: D******
Date: 2019-08-15 19:44:53
Rating: 5
Comment: Ended up getting the best deal from these guys. They even sourced the car from San Diego just to meet my specifications. I got a great deal and it was a smooth transaction. I wasnt too thrilled with this dealership when I first walked in but after my experience overall, I would definitely consider this as my Audi dealership of choice if I were to get one again.

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Name: C****** L********
Date: 2019-07-28 05:05:45
Rating: 5
Comment: Great inventory, competitvely priced. Salesman Chicago Joe is knowledable and helped us make a fair deal from beginning to end. Dealership wiw welcoming as is the staff. Worth the trip to Santa Monica

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Name: M****** G*****
Date: 2019-03-15 05:40:24
Rating: 5
Comment: Joe was great very nice and friendly, made the experience very pleasant. He made sure to stay in touch while we thought about the purchase and was very understanding. Gave us all the info needed to feel comfortable in making the right choice for us.Hazel was also great very friendly and very nice.Took her time with finances to make sure that we got the best rate possible. She was very thorough in going over everything I was signing and made sure I understood it.Overall was great experience

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Name: M****** N****
Date: 2018-12-22 16:20:06
Rating: 5
Comment: I recently dealt with the Santa Monica Audi Service Department. I was 50 miles away from home when my brand new car (purchased at Costa Mesa Audi ) brokedown in Santa Monica. Angel Aguilera ( service advisor ) and Tammy Waitas (service manager) exceeded my expectations in their handling of a very stressful situation for me. They were kind and very professional . They explained what caused the Drive System Malfunction and did more than fix the failed coil by replacing the other 3 to make me feel safe and secure. Even though I live 50 miles away from Santa Monica Audi, I will take my car there for future services. Thank you so much Tammy and Angel for giving me the best service experience that I have ever had!!!!!!!.

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Name: N***** F****
Date: 2018-10-17 23:15:24
Rating: 5
Comment: Excellent place!! I purchased my car from here and had a great experience! This place has earned 5 stars because the service was excellent! I got my Audi A5 and I Love it!! There was no waiting time. There is good coffee for people who are getting their car serviced. Everyone there is very nice and friendly.

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Name: m*** d
Date: 2018-07-07 17:02:26
Rating: 5
Comment: Parts department treated me very well, Denise is an amazing and a knowledgeable manager with great people skills and an expertise at running a parts operation very profitably and efficiently. I would definitely buy a car here. The people in the parking lot were very hospitable also

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Name: G C********
Date: 2017-12-09 16:31:44
Rating: 5
Comment: Recently obtained a vehicle from Santa Monica Audi! Dreading the car purchasing/leasing experience, I was pleasantly surprised and impressed by this dealership. Having researched that they had consistently positive reviews and were the best in customer service in the area, i found those claims to be true. Derek Randolph was my salesperson who exceeded my expectations and made the experience positive. Highly recommend SM Audi if you are looking to obtain an Audi!!

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Name: K*** B**
Date: 2017-11-21 23:28:18
Rating: 5
Comment: This place is great. I had an wonderful purchasing experience here with Derek. He is the man ! Everyone who is looking for a new Audi, just go talk to Derek ! He will give you best deal ever .

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Name: J***** M****
Date: 2017-11-12 06:42:02
Rating: 5
Comment: Helen Stredder was awesome! This was my first time leasing a vehicle so I had the typical expectations of buying a car from a dealership but Helen never made me felt pressured and went above and beyond to get me into the car I wanted. We made a deal over the phone and when I arrived at the dealership the car was clean and ready for me to pick up. I was only there for about an hour! If you’re in the market for an Audi ask for Helen at Santa Monica Audi.

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Name: J S
Date: 2017-11-02 21:37:20
Rating: 4
Comment: They treated us nicely. The contract guy was very polite. They didnt put the full court press on us. They have a great facility here. Know what you want and what you can pay and there are no issues.

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Name: L*** P**
Date: 2017-10-03 03:48:38
Rating: 5
Comment: Helen was awesome. I got a great deal and the lease was so easy. I took caree of most of the process over the phone then showed up at dealership and i was literally done with the paperwork in 2 minutes. The demo of the infotainment system took longer. Great to work with Helen. I would highly recommend her.

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Name: j** f**********
Date: 2017-09-25 14:58:25
Rating: 5
Comment: I recently purchased a 2016 Tesla Model S and while not a Audi, the sales and support staff at Santa Monica Audi were outstanding to work with. I would clearly seek them out for future vehicle acquisitions especially if I were looking to acquire a Audi.

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Name: E******** S*******
Date: 2017-08-30 01:43:36
Rating: 5
Comment: Audi Santa Monica is the best dealership Ive encountered in a LONG time. Ash, who is the sales manager of internet inquiries, is amazing. He is willing to work with you and get you in the car you want. Other sales personnel and employees of Audi are welcoming, kind, engaging, and...wait for it...they actually smile. They look like they enjoy their job and want to be there. The nature of my job entails tons of communication with Mercedes, bmw, Range Rover. Yes, it depends on the dealership not the brand, as Ive had wonderful experiences with Mercedes Santa Monica-service department- Tim Siegel. You can find your diamond in the rough with a service advisor or sales personnel at a dealership, or you can find a diamond dealership. Santa Monica Audi is a diamond dealership. Shine baby shine!

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Name: L***** G
Date: 2017-08-29 20:09:47
Rating: 5
Comment: Wife and I just picked up our 2018 Audi Q7 from Santa Monica Audi. Selena was an amazing pleasure to work with. Weve been going back and forth for months. We initially were looking for a specific 2017 model, but Selena came through and tracked down the perfect 2018 upgraded version.Thank you Selena for all your hard work and getting this together for us for the price we wanted to pay.Give Santa Monica a chance to earn your business.

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Name: J**** N*****
Date: 2017-08-29 19:50:25
Rating: 5
Comment: Wonderful experience with the purchase of our certified car, from Selena. . Easy and quick, right down to the finance guy, Mike. Everyone has worked there a long time, all knowledgeable, and friendly. All the inventory was top notch. GO

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Name: J**** C****
Date: 2017-08-08 23:07:04
Rating: 5
Comment: Had a great experience purchasing a preowned vehicle from them. Helen was great to work with. Had us in and out efficiently. Process was smooth and price was good. Would definitely buy from them again.

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Name: M**** M*****
Date: 2017-07-31 18:14:44
Rating: 4
Comment: Car shopping is always stressful. So many options and so many dealers. I reached out to several dealers about the lease buy out options and SM Audi came back with the best service and offer to fit my needs and budget. Even post purchase, they are very helpful with new car questions and issues.

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Name: W**** S******
Date: 2017-07-09 23:22:00
Rating: 5
Comment: I would definitely recommend Santa Monica Audi! The customer service from Selena (Internet Sales Manager) and Michael (Finance Manager) was exceptional! Although I financed my vehicle with my Credit Union at 1.99% for 72 months, Audi was able to beat their Extended Warranty and Gap Insurance prices by far! Selena was very sweet, funny and responsive. She always made sure that we were comfortable, asked if we wanted water, coffee and even came to sit with me while I waited for financing to complete the process. Michael was informative and gave me some great tips too! I never felt pressured. Michael even wrote his prices down for me so I could compare them. When I returned the next day to pick up my SUV, they were finishing up with the detailing of my car and even filled up my 31 gallon gas tank!Thanks again Selena and Michael 😉

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Name: E***** O*****
Date: 2017-06-02 19:11:32
Rating: 5
Comment: Thank you Santa Monica Audi for a great experience at your dealership and for setting me up with a new car (Q3 😍). Bruce, Ash and Joe made what could have been a stressful event a smooth and easy process. I told them my budget and they pulled three cars from the lot, I decided on the car I wanted then sealed the deal w Bruce in the financing department. Thank you Santa Monica Audi!!! Im definitely a happy customer! Ask for Bruce, Ash or Joe, theyall take care of you. :)

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Name: R** Z***
Date: 2017-05-31 13:57:35
Rating: 5
Comment: Helen, was truly amazing from start to finish.She was extremely thorough and professional. She guided me on what takes place with my lease return all the way into getting my new Audi A6Shes amazing!!

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Name: J*** B*********
Date: 2017-05-30 19:58:21
Rating: 5
Comment: We had a really fantastic experience working with Ash to lease our car. He was helpful, thorough, honest and friendly. It turned what could be a difficult process into an enjoyable one! We would definitely recommend him and Jeff the General Manager to ANYONE needing a car!

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Name: a*************
Date: 2017-05-02 16:36:18
Rating: 5
Comment: Working with Blake & Sacha was a fantastic, easy, & direct experience, and I will absolutely be back! They were honest, and had my best interest in mind, and made sure I was comfortable throughout the process. Santa Monica Audi is doing business the way it should be done!

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Name: S****** K**
Date: 2017-03-27 04:25:28
Rating: 5
Comment: Great car shopping experience at SM Audi! Ask for Noah when looking to buy a car at this dealership. He was easy to talk to, very knowledgeable about his Audi vehicles as well as the competitors, and was never pushy about making the sale. He was informative and patient with us as my wife and I both test drove the Q7. Would definitely go back just to buy from him!

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Name: L***** D****
Date: 2017-03-13 05:19:10
Rating: 5
Comment: This is the best Audi dealership I have ever dealt with. On a exstensive 2 month search for a specific Q5 I finally met and was able to work with Joe Scheible over the phone to find the car I was looking for. I live in Livermore CA which is over 300 miles from Santa Monica. Through a few phone calls Joe was able to find me everything I was looking for in my car that also fit within my price range. He and the rest of the staff at Santa Monica Audi were gracious enough to answer question, compare vehicles, exsplain similaritys and differences, and also cut to the chase with no BS. There inventory was so large, so what looks like a small dealership is not, and that made finding my car that much simpler.We then decided on a vehice that we loved with a price offered that was so great we drove 6 hours to Santa Monica to pick the car up. When we got there the car was ready for us to look at, impeccably detailed and the entire staff was able to get us in and out in no time at all. Meeting Joe was like working with family, and that was how the rest of the staff treated us, just like family. We got a full introduction to our vehice by Steve who exsplained everything I needed to know about the vehice before we drove the 6 hour trip back home. The customer service from start to finish was phenomenal and I wouldnt recoment any other dealership to anyone searching for a Audi. I could not thank Joe and the staff enough. I am so greatful to them for everything they did for me and my family during our car buying exsperiance.

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Name: A***** V********
Date: 2017-03-07 01:20:41
Rating: 5
Comment: I recently leased a new 2017 Audi Q5. My experience at Santa Monica Audi was great. My salesperson, Ash Ali, was 100% attentive to my requests, and he located several cars for me to see and to test drive. He was very patient and never pressured me as I was making my decision. The ultimate transaction was smooth and actually very pleasant. He found the car I was looking for and offered me a great lease . I have had my prior cars serviced at Santa Monica Audi in the past, and my service advisor, Tim Bennet, has gone above and beyond to make my service visits excellent. The Audi team is the absolute best.

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Name: T***** D
Date: 2017-01-22 00:52:11
Rating: 5
Comment: Had a great experience with them! I got exactly the car I wanted for a good price! Steve is amazing. And so is the rest of the staff. They took the time to go over the whole car with me. Excellent, hard working staff. Im super happy with everything they did for me! Love my Audi A4!!

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Name: T H*
Date: 2016-12-25 18:07:20
Rating: 5
Comment: Helen Stredder has been outstanding and professional from the start to finish. No bait and switch, and she delivered as promised. We live in San Gabriel Valley and therere quite a few Audi dealers within 15 minutes and were more than happy to drive across town to complete the transaction.When it comes to finance, Michael was straightforward and we got everything done in less than 30 minutes.Before driving home, Steve did an awesome job of describing the features of the vehicle in detail.Overall, we couldnt be happier with the whole experience. The whole team was professional, transperant and courteous. Not to mention that they were able to offer me the price no other dealers are willing to match. Thanks again and keep up the good work.

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Name: L* M** D****** J*******
Date: 2016-12-01 17:23:02
Rating: 5
Comment: Santa Monica Audi sales and management team was excellent. My salesperson Selena was awesome. She didnt waste my time, got the deal I wanted and very proactive. She was great, no pressure. She definitely represented Santa Monica Audi in a very positive way. I say go there!! Selena and her management team are the very best and no nonsense. I will be back.

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Name: B****** H**** H*******
Date: 2016-10-10 20:18:07
Rating: 5
Comment: Zareh was knowledgeable, personable, and highly accommodating. The entire process was actually fun. All of the staff, from the business office to the tech specialists, are efficient and friendly. At many dealers, you feel like the process is designed to wear you down, and the employees are already worn down, not at Santa Monica Audi.

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Name: L****** L**
Date: 2016-09-03 16:52:51
Rating: 5
Comment: After being a long time BMW customer, I decided to make the switch to Audi. While all the other Audi dealerships were either too busy, or carrying a bit of a pretentious attitude, Santa Monica constantly had courteous and friendly staff. But the biggest thing that won me over was the deal I got. While others were swearing by their deals, insisting that it was unbeatable, Selena got both me and my wife deals that were way below these so called unbeatable and non-negotiable prices. She is a no frills, no bs, sales manager. Very sweet, professional, and once again, got me deals on both our cars, that FOUR OTHER DEALERSHIPS wouldnt even get close to. Few Audi dealerships let me walk away and didnt event call to get me back in. Also on each occasion that we purchased our cars thru Selena, we were literally in and out. One Audi dealership, me and my pregnant wife were there for 8 hours, only to get ripped off. Thankfully Selena came and saved the day. Definitely do your research, and then call Selena. She will get you the best deal, hands down. I do not work or am affiliated with Santa Monica. Leasing many cars, Audi of Santa Monica was truly a gem. Will return again and again! Thank you Audi, Selena, and the entire staff! especially the main guy whos in the corner office approving the deals!

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Name: Z**** P********
Date: 2016-08-03 04:56:52
Rating: 5
Comment: I have had nothing but a positive experience with service at this dealership. In fact, knowing that you can get reliable and good service makes a good case for owning an Audi in West LA.My service advisor is Ken M. and he is courteous, responsive and works hard to make sure that my car is taken care of.

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Name: J*** I****
Date: 2016-07-08 21:30:46
Rating: 5
Comment: From beginning to end, a very good dealer experience. i custom ordered an A8 in march with the help of my salesperson, selena. she was very knowledgeable about the features and finishes of the car and we created a spectacular vehicle. i was kept well informed from march through the late june delivery date of the car. pricing was very fair and overall service was exceptional.

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Name: J**** G********
Date: 2016-06-22 01:31:37
Rating: 5
Comment: I had a great experience buying my new car. As a first time buyer, not knowing much about purchasing a car; Santa Monica Audi made the process easy and walk me through it step by step. Customer service was fantastic. Thank you guys very much. Special thanks to Selena Towell, you were fantastic.

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Name: K A**
Date: 2016-06-17 03:16:41
Rating: 5
Comment: My husband and I bought a used, certified A4 from Helen at Santa Monica Audi and it was a terrific experience or we should say as terrific an experience one can have when buying a car. Helen answered a mound of questions for one week helping us with information we needed in order to make a decision on the car we were buying since we have never owned an Audi before and have become very comfortable with the customer service we have received for years from Lexus. I think we have begun a long term friendship with Helen. Thank you Helen and SM Audi!K and P

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Name: D****** F****
Date: 2016-06-15 18:55:07
Rating: 5
Comment: This is my second Audi. I was driving Lexus for so many years. After switching to Audi I will never drive another brand car other then Audi. My sole reason for purchasing my new Audi at Santa Monica, the staff they have there is unbelievable. My first Audi was not purchased at Audi Santa Monica and it was tedious, and full on drama. Not a fun experience it all. Buying a car doesnt have to be like that.Seeing that I live closer to Santa Monica then where I purchased my Audi I started servicing my car at Santa Monica Audi. The service department is on top of everything. My service person Ken is excellent. The first time I walked in to meet can I also introduced myself to Tammy the manager of the dealership. She has personal, professional, and truly understands customer service, and how to make a person feel when doing business with you. Having serviced my car at Santa Monica Audi, I had the Good Fortune of meeting a gentleman by the name of Ash Ali. Because Ash and I start a relationship I just purchased my second Audi from him this week. I couldnt be happier with the way the entire transaction was handled, professional and yet personable at the same time. It was a breeze. You never need to go anywhere else to suite your Audi needs.Congratulations Audi Santa Monica on a job well done!

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Name: N****** K*******
Date: 2016-04-29 19:23:06
Rating: 5
Comment: I picked up my first ever Audi from Chris Morales at smAudi and it has been a flawless experience. He helped me get a deal of a lifetime on my 2016 S3. Chris was very helpful and upfront all throughout the process answering all my questions and making recommendations even without me asking. He was never too pushy and was very calm the whole time; unlike another dealer guy that walked out on me. I think he has turned me into an Audi guy for life. Looking forward to more Audis!

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Name: K*** S*******
Date: 2016-03-29 03:34:44
Rating: 5
Comment: Great experience going to Santa Monica Audi and working with Ash. He made the car buying process easy and seamless from start to finish. Would definitely go back and buy from him and this dealership again in the future.

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Name: A******** O****
Date: 2016-03-09 21:00:51
Rating: 5
Comment: Professional, friendly, with very competitive pricing compared to other dealers. Selena is a great customer consultant. I would recommend Santa Monica Audi to anyone in the market for this brand.

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Name: A***** J*****
Date: 2016-03-07 22:03:24
Rating: 5
Comment: I had the BEST experience with Salina at Santa Monica Audi. I highly recommend using her for your next Audi purchase. She was kind, professional, not sales-y and was so much fun to work with. I walked out with the coolest new car, the E-Tron!! I absolutely love my new car, adore Salina and would recommend her to all of my friends are family. By far my best car shopping experience!!

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Name: T** W****
Date: 2016-03-06 15:58:45
Rating: 5
Comment: I love my new E-Tron,Ash was great, he actually listened to what my needs were and made sure I got what I wanted. Ash was so transparent through the entire process, at no time did I feel pressured or that I was getting taken advantage off. Thank you Santa Monica Audi for putting me in the car of my dreams.

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Name: M**** M******
Date: 2016-03-06 03:36:20
Rating: 5
Comment: The best service by far. I was help by Ash Ali. He took the time and patient to help trailed my needs. His customer service was friendly, caring and honest. Never rushed or prisured into anything. Overall the staff is great. I would go anywhere else to buy my next Audi.

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Name: Y***** A****
Date: 2016-03-06 03:35:36
Rating: 5
Comment: Man best experience I have ever had, with a dealership and that is saying a lot. My sales rep Ash was very knowledgeable, A+++ customer service, and very funny. Highly recommend you if you want a great price and enjoy your purchase only go to the Santa Monica Audi.

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Name: C********** F****
Date: 2016-03-02 23:01:21
Rating: 5
Comment: Worked with Paul Klesic who was great. We knew what we wanted and scheduled an appointment with Paul. We were able to come in and drive home with the car later the same day. Paul was very knowledgable and answered all of our questions. Overall a great experience.

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Name: K*** B*******
Date: 2015-09-08 21:05:30
Rating: 5
Comment: I worked with Carlos in sales and I was done very quickly, and I left with the perfect car at a great price. He was extremely friendly, transparent, knowledgable, and understanding, he genuinely wanted me to find the best car for me. All around amazing experience!

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Name: A** N*****
Date: 2015-08-13 16:01:46
Rating: 5
Comment: Excellent experience. Worked from afar with Dana Hall, an exemplary salesperson who is trustworthy and patient, and he made the car purchasing process run smoothly and efficiently without being overbearing. Appreciated his hard work and courteousness; highly recommend this dealership.

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Name: M J
Date: 2015-04-15 00:00:04
Rating: 5
Comment: If youre looking for a nice car at a good price these people are great! Santa Monica Audi made the whole process comfortable with me and genuinely cared about getting me everything I needed and keeping it affordable. They worked with me to get something that wasnt possible at any other dealerships. So give em a shot!

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Name: M****** M**********
Date: 2015-04-14 23:28:09
Rating: 5
Comment: This is BY FAR the best Audi Dealership in Cali! I went here to look for an Audi A3 Sedan and was hoping that they would have a certified used one in stock and let me tell you...they had more than one! The selection of New, Used, and Certified Used Vehicles is Impeccable. I couldnt believe the number of cars they had...and for the prices for a cert. used 2015 A3 with only 5k miles on it was $30,000 and Ive seen a lot of older A3s with way more mileage for $50,000 at some other dealerships! And even though I went with a specific make in mind, I ended up choosing a white 2015 A4 (had about 4k miles and I got it for $40,000!!!). The woman that helped me decide on it and fill out the paper work was awesome! She was EXTREMELY knowledgeable about ALL of their vehicles they had in stock and was able to help me decide on a reliable used vehicle that fit my everyday needs and was a decent price. The financing was okay, I wouldve liked to have some more options there, but not even that can make my review any less than 5 Stars! Keep up the ballin good work! Ill see you guys soon for my next oil change! Thanks a bunch!

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Name: L**** P*****
Date: 2015-04-14 19:59:16
Rating: 5
Comment: I recently purchased a car from Santa Monica Audi and I couldnt have been more thrilled! The salesperson was easy going and pleasant to work with. There was a great selection of vehicles available and I was able to get exactly what I wanted in the price range I was looking for. I got a great deal on a great car. I would recommend this dealership to anyone.

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Name: K*********** D******
Date: 2015-04-10 15:37:58
Rating: 5
Comment: My search come end here at Santa Monica Audi, Last month I brought Audi from Santa Monica Audi, I got excellent Purchased experience at Santa monica Audi therefore I decided to write review, there staff as well as sale person Behavior is super because I personally feel that they treated me like a king, there politeness, softness and main is presentation was supper and in last but main they have professional who tells us advantage and disadvantage of that . I highly recommend Santa Monica Audi to every one

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Name: M**** D***
Date: 2015-04-10 07:11:56
Rating: 5
Comment: I heard a lot about Audi dealers in Santa Monica, CA. I am completely amazed with the type of service I am showered with at Santa Monica Audi, which I least expected as I had been to other car dealers in the vicinity. I took a test drive of the all new A8 which was spell bounding. Due to my budget constrains, I was little reluctant for the car. I was afraid that the sales adviser would get annoyed after spending so much time for me. However, the sales person was amazing and he understood my position without me uttering a word. He accompanied me through the used Audi car section which are certified by Audi and was with me until I cut through a deal along with all the paper works. Surprisingly, the after sales service also had been at par with the quality standards. In my opinion Just drive to Santa Monica Audi and experience the stupendously fantastic service.

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Name: L**** M****
Date: 2015-04-10 05:37:23
Rating: 5
Comment: I love Santa Monica Audi, Generally a comfortable and attractive car to drive. Great sound system, although sometimes there are weird echoes and reverberations.The employees were very approachable, considerate, gave us time and space to look around, and discussed every concern and question we had.

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Name: R*** F****
Date: 2015-04-10 00:56:11
Rating: 5
Comment: The staff were incredibly friendly. I was impressed by the range of products. They have makes from many vintages of both new and pre-owned vehicles and they even sponsor a wonderful golf cup tournament that I participated in. Top notch businessmen, to say the least.

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Name: E***** R****
Date: 2015-04-09 22:44:22
Rating: 5
Comment: What a great experience! I do not normally look forward to the car-buying process, but the sales team at Santa Monica Audi made everything pleasant and as quick as possible. We will definitely be returning in the future.

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Name: D***** W*****
Date: 2015-04-09 22:03:44
Rating: 5
Comment: Perfect experience! The car dealers treated me like an actual human being and answered every question I had while also allowing me to test drive the car I wanted! This will be my next dealership that I visit to purchase a car.

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Name: A**** J******
Date: 2015-04-09 22:03:04
Rating: 5
Comment: Ive been planning on buying an Audi, and my experience at Santa Monica Audi couldnt have been better. I was treated very fair, and afterwards I wanted to make sure that I praised this place for how great they are at what they do. And I’m thrilled with my new car. The perfect car for long LA commutes!

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Name: P******* M*****
Date: 2015-03-31 18:55:25
Rating: 5
Comment: Everytime I walk into into a dealer I usually have a bad experience. For the first time I am very satisfied with the staff. Krystal was beyond courteous and helpful. I really appreciate the time she took with me. Krystal made my experience feel like a valued customer. I will be reffering friends and family to this dealer.

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Name: M O**
Date: 2015-03-31 17:51:51
Rating: 5
Comment: I got some really strong recommendations from several close friends, and I couldnt be happier with my experience at Santa Monica Audi! Thanks Christina for the 5 star customer service! She was incredibly kind, honest, informative, understanding and PATIENT despite me asking a thousand questions, being very indecisive, and the notoriously difficult shopper that I am ;). She really went above and beyond and I would recommend Santa Monica Audi to anyone!

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Name: i**** I
Date: 2015-03-31 04:21:46
Rating: 5
Comment: A few friends told me about their experience at Santa Monica Audi, so when I decided to make a new car purchase, I had to see what all the hype was about. The experience was everything they said and much more.I wasnt sure what I was looking for and Christina turned me on to the Q7 and I was hooked. The service was excellent and the level of attention to my needs made it the best dealership experience Ive ever had. Now I know what my friends were talking about, but its much better when you experience it for yourself!

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Name: J** V*****
Date: 2015-03-30 23:29:10
Rating: 5
Comment: I was shopping online for an Audi Q7 SUV and I came across this pearl which is about 3 miles away from my job. but since Im lazy I popped in information in so a sales rep could contact me. in about 30 minutes I received a call back from Crystal in the B.D.C. Dept. and she set up an appointment with a sales person and we have been talking turkey about the possibility of me getting my Q7 by the end of the week!! I have experienced one of a kind customer service from Santa Monica Audi,

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Name: L** C******
Date: 2015-03-30 22:47:22
Rating: 5
Comment: Santa Monica Audi offers great customer service. I called to have some questions answered before coming in. I spoke to Krystal whom was very pleasant, proffesional, and so friendly. She answered all of my questions and booked my appointment for the time I requested. I will definitely come back! :)

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Name: M****** F*** J**
Date: 2015-03-30 22:46:59
Rating: 5
Comment: Just wanted to talk about a recent experience with Santa Monica Audi. My wife and I were leaving El Cholo on Wilshire when we saw someone driving an Audi Q5. The beauty of the vehicle initally made us want to take a test drive to see how wed like it. We spoke with Crystal in what I believe was the BDC department. She was very pleasant and informative on a lot of the questions and concerns we had. Im looking forward to meeting her when we come in.

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Name: J**** E******
Date: 2015-03-30 22:27:24
Rating: 5
Comment: Santa Monica Audi is an AWESOME place to shop for that dream car! Everyone is kind and willing to help and go the extra mile for you! Based on the people Ive dealt with who work there, and their willingness to go beyond to help me, you can bet Id be back in a heartbeat!!!!

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Name: A****** H*****
Date: 2015-03-30 21:18:13
Rating: 5
Comment: I went to the lot to check out an A4. The sales rep was awesome! He actually knew a lot more about the car than any other lot Ive been to. Definitely recommend checking this place out if youre interested in an Audi.

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Name: S*** E****
Date: 2015-03-30 20:40:50
Rating: 5
Comment: Came here to browse and ended up leaving to get my husband to look at what I want for my anniversary gift! The overwhelming and great customer service was a bonus! On the whole a great memorable experience! Highly recommend this dealership nice friendly staff thanks!

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Name: A****** M*****
Date: 2015-03-30 03:53:12
Rating: 5
Comment: Best customer service Ive had! Bought a brand new S7 and am loving it! This dealership was more than helpful when it came to searching for the perfect car! They were patient and beat every dealers pricing.

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Name: D****
Date: 2015-03-29 20:15:11
Rating: 5
Comment: Easy, hassle free, professional, and amazing car buying experience. The sales team was extremely welcoming and helpful! Finance got me in and out! Best experience Ive had at a car dealership. Would not trade my car lifestyle, always been a euro car owner and these guys made it even easier to walk out with a new set of keys.

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Name: M* A**** I
Date: 2015-03-28 23:29:11
Rating: 5
Comment: I love my car! I havent had any issues with it as of yet. Knock on wood! I am writing this review because Rachel, the woman who called me about my experience was such a welcomed energy. She was attentive and listened to every word I had to say. Thank you for being a great representative of what customer service is supposed to be. Shes awesome!

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Name: d**** b*******
Date: 2015-03-27 06:36:54
Rating: 5
Comment: I had the best car buying experience in my life here! I highly recommend Santa Monica Audi to anyone looking to lease or purchase! Christina in the BDC set me up with an appointment to test drive and meet with an Internet Manager, and it was smooth sailing from there. I came in to test drive, discussed numbers, went up to finance, and went over the features of my new S5 and I was on my way! Fast, hassle free, and a dealership that genuinely cares about their clients.

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Name: R***** M*****
Date: 2015-03-26 00:05:16
Rating: 5
Comment: Love this place! Krystal from the BDD set me up with an appointment when I called other day. She was very attentive and had great customer service skills! She made sure I got taken care of right away. I called back again just to thank her. That woman deserves a raise! Thanks Krystal!

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Name: A****** H*****
Date: 2015-03-19 06:11:34
Rating: 5
Comment: Seeing as how Im new to the review world I wanted to make sure I let others out here know just how wonderful Santa Monica Audi is. I stopped by just a few days ago while shopping for a 2nd but spacious car. Being that Im tall (6ft2) and was looking towards purchasing a sedan or even suv Audi was a great option for me. I was greated well and not hassled at all. The location is awesome being lights away from the promenade also a nice election of vehicles on site. I came across a wonderful young woman Christina who I dont believe to be in sales but was extremely knowledgeable and very helpful. Overall I left Santa Monica Audi with a wonderful feeling and trust this location to serve me further

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Name: k*** m*****
Date: 2015-03-11 18:25:06
Rating: 5
Comment: I Hate buying cars. I hate car salesmen even more. They are sneaky and conniving, usually. Until I met Dante. I bought an A4 from Santa Monica Audi last week and it was an absolute pleasure. I told him what I wanted. I told him what I was willing to spend. He showed me all the options available and didnt try to up-sell me out of my range. I think most car buyers walk away out of pure frustration with the salesman. Dante was awesome as well as the financing staff. They worked with me and I got what I wanted. Ask for Dante. Hes the cool Italian. I would highly recommend Audi Santa Monica.

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Name: B***** S******
Date: 2015-03-07 01:08:40
Rating: 5
Comment: This past Saturday I bought a Certified Pre-Owned 2012 Audi Q5 from Audi Santa Monica... I had an incredible experience over multiple visits, and its because I was treated like a queen by Stuart Emery. Stuart spent countless hours with me test driving different vehicles and running through inventory lists and car stats. I went to other dealerships in the area and had no where near the level of service I experienced here with Stuart and the team. I LOVE my Audi and Im definitely coming back AND referring everyone to Audi Santa Monica/Stuart.

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Name: H S
Date: 2015-03-01 00:46:40
Rating: 5
Comment: Bought 2 cars here, both from Chris... best car buying experience of my life! Keeps me coming back and sending friends over knowing that theyll be in good hands. Rare to find that kind of service in LA!

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Name: K*** t** F***
Date: 2015-02-28 21:50:38
Rating: 5
Comment: I came in to the dealership recently and Chris gave me some excellent sales assistance as I looked around. He was incredibly polite and it was really a wonderful experience. I had wanted more information on Audis for a while and he was incredibly informative, and answered all of my questions. I will be back once the taxes come in to buy a car from him!

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Name: J*** H*****
Date: 2015-02-27 18:44:40
Rating: 5
Comment: I especially enjoy working with Chris. Very knowledgeable when it comes to reviewing the Total Cost of driving a luxury car. Chris is my go-to-guy when I need to make the right decision on selecting a car.Thanks Chris and thank you Audi !

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Name: V***** V*****
Date: 2015-02-27 18:40:00
Rating: 5
Comment: Ive been to the Santa Monica Audi location several times and always have had a positive experience. My last experience with Chris was so impressive that I was compelled to write a review expressing my appreciation. Considering the exemplary degree of professionalism and knowledge he has shown from our previous interactions, I have grown to expect a very high level of service. Chris not only met these standards, but exceeded them tremendously. When I arrived at the dealership the other day he greeted me with a smile, addressed my concerns, and had the technicians look at my car almost instantly. Upon completion I expressed my gratitude to Chris but I want others to be aware of the way he impeccably handled this particular incident as well as all previous visits. I realize that the manner in which employees conduct themselves makes a huge difference in the way the company they work for is perceived and Chris represents Audi ideally. He has truly earned my loyalty, there is no need to go anywhere else!

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Name: S*** C******
Date: 2015-02-21 20:17:14
Rating: 5
Comment: We love coming into the dealership and dealing with Chris. He gets us our lease at the best rate and is always there to help us, even after we leave the dealership. Chris has become our friend over the years and we love coming back!!Thanks Chris and thank you Audi !

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Name: P**** B*******
Date: 2015-02-20 19:10:15
Rating: 5
Comment: Purchased a 2015 A3 over Presidents Day weekend, and overall the experience was excellent.* Dante Saninni (my sales rep) was very personable and straightforward.* The negotiations were direct and to the point -- no beating around the bush, no waiting games.* Greetings and/or smiles from all, from reception to service reps and everyone in between.I look forward to my continued business with them, and should any of my friends be in the market for a new car, I certainly would not hesitate to recommend this dealership. Thank you, SaMo Audi!

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Name: K**** G***
Date: 2015-02-16 00:13:58
Rating: 5
Comment: I do business with Chris Haugen, he is extremely professional and easy to work with. It is a lot better working with the lease manager than a normal walk in salesperson, you dont have to sit around waiting for the back and fourth of the sales manager game. He does the numbers right in front of you while you sit in his office, once you shake hands on the deal because hes a manager you are in and out of finance and in your new car in half the time. Make an appointment with him because he is always beyond busy.

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Name: L****** W**
Date: 2015-02-10 00:58:03
Rating: 5
Comment: Just purchased an Audi A5 from Ali Shahi at Santa Monica Audi. Best car buying experience - ever. Ali is a true professional, knows his product, has great interpersonal skills and saved us money. Highly recommend coming to Santa Monica Audi! Make sure you ask for Ali Shahi, you wont be disappointed. The guys in the part shop are also awesome.

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Name: B** M******
Date: 2015-02-06 17:56:31
Rating: 5
Comment: Buying a car has never been the easiest experience, but this time is was! If you want someone who is honest and wont beat around the bush, Joe Scheible is your go to! He made the whole process enjoyable and stress free. Joe made sure to give us the best deal possible, and in comparison to other sales people we spoke with, the savings were incredible! He was great to work with, has a wonderful personality, and really cares about his customers. Since buying my car, I have also sent at least 5 family members and friends to him, who have also bought cars from him. He is truly a gem, and I would never buy a car from anyone else. I will definitely be back!

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Name: J*** H*******
Date: 2015-02-05 22:35:57
Rating: 5
Comment: Over the last few years my wife and I have bought 3 cars at Santa Monica Audi from Joe Scheible and do not plan to go anywhere else as long as he is there. His extra effort and personal service has been exceptional in dealing with us both during and after the sale of the vehicles. A 5 star award is in order here!

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Name: K**** F******
Date: 2015-01-16 02:42:49
Rating: 5
Comment: Ash my sales person was the best! He went out of his way and got me everything I wanted on my new Q5 and not the stuff I really didnt want, so I was so happy driving off. It was literally the best experience Ive had buying a car, thanks guys.

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Name: H****** N******
Date: 2014-05-16 14:47:50
Rating: 5
Comment: Cant say anything bad about Santa Monica Audi. Great dealership. I have recommended a few friends there as well, and theyve only reported good things to me as well, so I know they are consistent. I highly recommend anyone to go there.

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Name: M******* L*****
Date: 2014-01-21 17:16:07
Rating: 5
Comment: I found the service at Audi Santa Monica to be terrific! Jake, my service adviser, was helpful and attentive. He also was quite knowledgeable and gave me good tips on how to work my bluetooth. I want to recommend Audi Santa Monicas service department to all Audi Owners. A few months ago, I advised them to develop a loaner program when the car was being serviced. Recently, I was notified that they will have it all set up in a few months. They really try to listen to their customers.

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Name: E*** B*****
Date: 2014-01-10 17:25:48
Rating: 5
Comment: I own a Q7 that I bought used from another dealer, then took it to Audi SM for service. Tim Bennett in the service department is the greatest. All in all its the best service Ive had in 20 years of owning foreign cars.

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Name: Z*** B*****
Date: 2014-01-07 15:54:12
Rating: 5
Comment: I purchased by Audi A4 last December, and have been so pleased with the excellent customer service Santa Monica Audi has provided me. My service advisor, Jake Silbergeld, is absolutely AMAZING. I have leased many cars over the past few years and have dealt with many service advisors, but Jake has been, by far, the BEST. He gave me the ultimate VIP treatment when I took my car in to be serviced and was extremely kind. Although I have had some problems with my car, Jake has made up for all the agony I have experienced! I highly recommend Santa Monica Audi and give their customer service 5 stars!

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Name: A*** G*****
Date: 2012-08-26 21:47:14
Rating: 5
Comment: I have purchased two Audis from Santa Monica Audi since November of last year. I worked with Chris Haugen on both purchases and he made the experiences excellent. He was up front with pricing and gave me a very good deal both times. He made sure to have the cars and paperwork ready so when I arrived, I was in and out within no time. Everything that was promised was delivered. I have purchased many vehicles in my life and these two have been the easiest and most flawless. Customer service is huge to me which is why I have passed many other Audi dealers to drive two hours to work with Santa Monica.