KAY Outlet

address: 48650 Seminole Dr suite 105, Cabazon, CA 92230, United States
Phone: +1 951-922-1088
services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 5
site: https://stores.kay.com/ca/cabazon/4062?cid=seo-listings
Cheap Liquidation: Morris Appraisal, Inc. All West Appraisal
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM

Appraiser near me:

Pacific Loan Company | Diamonds Forever | Chandos Pacific Appraisal | AOPTA The Property Tax Experts


Name: O*****
Date: 2023-12-10 03:44:30
Rating: 5
Comment: Terii was awesome very polite, patient and most importantly very detailed. We will be back!
Name: S M**************
Date: 2023-12-10 00:25:31
Rating: 5
Comment: If you ever need any assistance, please make sure to find Johnny! He made my gift buying so easy, providing different options with ease and even assisted with a return. Would definitely recommend coming to this outlet solely because of his wonderful customer service. Thank you Johnny!
Name: B** G****
Date: 2023-12-08 20:10:06
Rating: 5
Comment: Rula did an amazing job great construed service did amazing
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Name: S***** J******
Date: 2023-12-08 00:07:14
Rating: 5
Comment: Rula was so helpful and sweet helping me pick out earrings for my mom at the best deal thank you so much!!
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Name: O***** M*****
Date: 2023-12-07 22:34:21
Rating: 5
Comment: If you come to this location you HAVE to see Rula. She was the best ever :) my family and I had an amazing time with her in store and I wish everyone was like her :’)
Name: s**** e********
Date: 2023-12-07 21:14:02
Rating: 5
Comment: This Kay jewelers has the best deals and customer service would recommend them to anyone
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Name: F***** M****
Date: 2023-12-07 03:52:59
Rating: 5
Comment: Rula was super helpful! Helped me pick out the perfect ring for my wife for our 11 year anniversay!
Name: A****** C*******
Date: 2023-12-06 21:55:07
Rating: 5
Comment: Thank you so much for taking your time to show us around and help us find the perfect pieces. We love our necklaces
Name: L***** G*****
Date: 2023-12-06 20:41:34
Rating: 5
Comment: Elias & Rula Where absolutely INCREDIBLE. They were so attentive and personable. I felt comfortable enough to leave my wedding ring behind to get repaired. They both radiate such kindness, I will definitely be back!
Name: A*** M**** A******
Date: 2023-12-05 22:30:06
Rating: 5
Comment: Grace was wonderful and really helped me and my wife find specifically what we were looking for and got us a great deal. We will definitely come back with her!
Name: D**** P****
Date: 2023-12-05 22:28:32
Rating: 5
Comment: Grace was awesome today, she help us with our rings inspection, but also gave us a lot of good advice, and help us with a ring we were looking for my father in law
Name: A******** W****
Date: 2023-12-05 20:32:28
Rating: 5
Comment: Grace and Rula helped me get my wife the perfect gift just in time for the holidays. Come see them!!!
Name: M****** a****
Date: 2023-12-05 04:11:33
Rating: 5
Comment: Grace was great thanks for helping me choose all the stuff very helpful going to get my other rings next month thanks for the deals
Name: C******** W******
Date: 2023-12-05 04:10:06
Rating: 5
Comment: Thank you to Grace at the Cabazon Outlet store with all her help to get me right for my special day!!!
Name: D**** M*****
Date: 2023-12-05 01:49:42
Rating: 5
Comment: Susan and Rula were great help and super attentive. Every time I have came in to the store the service has been exceptional
Name: A***** D*
Date: 2023-12-05 01:03:30
Rating: 5
Comment: Elliott was polite and helpful. He was patient in helping us find the right ring.
Name: Y****** A******
Date: 2023-12-04 21:10:57
Rating: 5
Comment: My Fiancée and I came in to get my regular engagement ring cleaning and with the assistance from AYRINE we walked out with an upgraded ring that was stunning! Ayrine was very helpful and informative! We highly recommend coming in and seeking help for any of your jewelry needs with Ayrine!
Name: E**** P****
Date: 2023-12-04 01:18:36
Rating: 5
Comment: Eli was amazing! Definitely made our visit easy and without trouble😄
Name: M******* M*********
Date: 2023-12-04 01:07:11
Rating: 5
Comment: Grace was amazing and extremely helpful and patient with me.
Name: o*** a* y*****
Date: 2023-12-03 20:11:19
Rating: 5
Comment: Susan was very helpful and nice and she gave me a great discount I would love to go back that’s was an amazing customer service I had
Name: N*** S*******
Date: 2023-12-02 04:40:46
Rating: 5
Comment: Service was awesome Luis Escobar from the kay jewelers Cabazon outlet took great care of my fiancés jewelery and beyond. I recommend his services.
Name: D**** C*****
Date: 2023-11-30 20:29:19
Rating: 5
Comment: Came in with my sister to pierce our ears! Rula attended us. She was super friendly and warm! Made the whole experience better:)
Name: M****** G
Date: 2023-11-29 00:01:22
Rating: 5
Comment: Terri was so awesome! Thanks for all your help :)
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Name: M***** A***
Date: 2023-11-27 05:22:46
Rating: 5
Comment: Louie is the man. 100 percent will give you a good deal
Name: S***** R****
Date: 2023-11-26 22:21:13
Rating: 5
Comment: Eli was very helpful with me and my gf showed us all the jewelry we wanted to see and recommend some things we could get as well
Name: A**** J****
Date: 2023-11-26 05:11:41
Rating: 5
Comment: The store offered amazing service they let you choose at your own pace and give you amazing options. Very friendly overall would highly recommend coming here for beautiful jewelry and great service. Although we didn’t get his name the man with the fantastic beard helped all of us and was one of the best customer experiences I’ve had.
Name: K**** F*******
Date: 2023-11-26 01:58:47
Rating: 5
Comment: Eli was so extremely helpful I didn’t buy anything today but when I do I will ask for him. He provided exceptional guidance!
Name: J****
Date: 2023-11-26 01:27:58
Rating: 5
Comment: Service was beyond awesome. Terri and Luis was extremely helpful and pleasant throughout the visit.
Name: i********
Date: 2023-11-25 23:54:22
Rating: 5
Comment: I got the exact gift I was looking for my Fiancé’s daughter. I got another pair of Princess Cut 1/3 Lab created because they are my Princesses 👸 ❤️.
Name: O***** K*****
Date: 2023-11-25 04:49:34
Rating: 5
Comment: Terri was fantastic! We had a great experience and really appreciate the help!
Name: N*** C**********
Date: 2023-11-25 03:52:54
Rating: 5
Comment: This place is amazing grace really knows her stuff. I’ll never go to another Kay for anything I’ll make the 30 min drive just to get helped by this staff.
Name: D*** N********
Date: 2023-11-23 04:43:43
Rating: 5
Comment: Had a great experience shopping for wedding bands with Terri! She was fantastic and got us sized and found the best coordinating rings for the two of us. Best experience ring shopping and got an amazing deal.
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Name: R** P*****
Date: 2023-11-21 22:32:42
Rating: 5
Comment: Rula and Susan were awesome! Their customer service was top tier.
Name: S**** S****
Date: 2023-11-20 23:19:18
Rating: 5
Comment: Teri is AMAZING. She took care of me on my birthday. Was very helpful and patient. I look amazing with my new chain 😊
Name: C***** J*** R********
Date: 2023-11-20 01:27:57
Rating: 5
Comment: My wife recently lost an earring I had given to her when we first starting dating and she was distraught. I Called Luis at Kay Jewelers and just by describing he was able to find a replacement pair and I can now pretend to find My wife’s earring again. Happy Wife Happy Life Thank You Luis!
Name: M** M******
Date: 2023-11-19 21:25:07
Rating: 5
Comment: Eli and grace were extremely helpful. They were both super friendly. They helped me pick out the perfect necklace for a Christmas gift and offered to clean my ring at no additional cost. Recommend coming here!
Name: M****** O****
Date: 2023-11-19 21:24:39
Rating: 5
Comment: Grace and Elias @ kay jewelers. Are AWESOME!!! Def recommend shopping with them for your jewelry needs.
Name: N**** M****
Date: 2023-11-19 20:01:49
Rating: 5
Comment: This place has great collection and much better prices compared to other Kay Jewelers stores.Grace helped us at the store, she was super patient, sweet and very knowledgeable. She took time to show us various earrings till we made our minds on picking one.Thank you Grace for exceptional service.
Name: a***** p*****
Date: 2023-11-19 19:56:30
Rating: 5
Comment: Elias offered great customer service. Made me feel at home, definitely will come back!
Name: n****** p*****
Date: 2023-11-19 19:56:06
Rating: 5
Comment: Amazing all the customer service was so incredible and I had a great time here. I will definitely come back and enjoy every moment elias was a great person. He really helped me and my family and we left really happy.
Name: P** M*******
Date: 2023-11-19 02:35:15
Rating: 5
Comment: Ayrine hartawan, she is the best helpful salesperson. We are so happy
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Name: k***** m******
Date: 2023-11-18 23:35:48
Rating: 5
Comment: Grace was very helpful & very patient with showing me different items. She definitely goes above & beyond for customers.
Name: K**** H*****
Date: 2023-11-18 21:49:59
Rating: 5
Comment: Grace Truman was incredible, kind, knowledgeable, as well patient with me.
Name: T***** R*******
Date: 2023-11-18 18:09:36
Rating: 5
Comment: Very great experience from Everyone, super helpful anytime I stop in to shop or if I need any help
Name: G*** U*****
Date: 2023-11-17 23:14:13
Rating: 5
Comment: Luis store manager was completely patient and knowledgeable. He listened well to my needs and liking. He gave me several discounts. Huge savings I finally got the ring of my dreams. Ive waited 41 years and now Im extremely happy. My husband Dan truly loves me 😘❤️
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Name: C**** B******
Date: 2023-11-16 21:38:19
Rating: 5
Comment: Grace was a wonderful help with every step of the way sizein, pricing, and matching. Just had a friendly vibe visiting the store.
Name: J**** T***
Date: 2023-11-16 00:50:23
Rating: 5
Comment: Rula did a amazing job helping me pick out a ring and bracelet
Name: G**** R***
Date: 2023-11-13 01:46:32
Rating: 5
Comment: I had the pleasure of working with Grace she helped my boyfriend and I look for engagement rings. She immediately helped me with all my concerns and helped me figure out the color and stone shape I loved. She understood exactly what I was hoping to find; a small vintage ring that stood out. Felt like I was being helped by a family member. Can’t wait to see what her and my boyfriend pick for the big day.
Name: R** D****
Date: 2023-11-12 01:30:30
Rating: 5
Comment: AYRINE HARTAWAN, was my sales consultant and she took great care of me . Very personable and professional. So for all your in-house needs or online, please target this diamond specialist. Top shell!!
Name: C******* S****
Date: 2023-11-11 23:20:56
Rating: 5
Comment: Terri was very professional and knowledgeable about diamonds and chocolate diamonds. I bought a Le avian…Woo-Hoo!❤️
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Name: J** D******
Date: 2023-11-10 22:44:53
Rating: 5
Comment: Great customer service All the time. I travel from Rancho Cucamonga just to see Louis for all my repairs and purchased
Name: h****** k***
Date: 2023-11-10 21:09:34
Rating: 5
Comment: Shes amazing!!! Terri is so helpful when we come here
Name: P******** M****
Date: 2023-11-10 01:34:43
Rating: 5
Comment: I am always greeted by a warm hello ! She is the best jeweler I have ever worked with ! The hospitality is elevated
Name: S**** C****
Date: 2023-11-09 22:47:03
Rating: 5
Comment: Louie is amazing. Treats everyone like family. We have been going to Kay’s for years now and always feel special. Louie always makes time to help or at least say Hi.
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Name: K****** H******
Date: 2023-11-07 20:26:23
Rating: 5
Comment: Very fast assistance and checkout! Rula was extremely helpful and kind when it came to helping us choose items for gifts.
Name: K******** C*******
Date: 2023-11-06 20:11:45
Rating: 5
Comment: Thank you so much RULA !!!You’re the best helped us out and made sure we got exactly what we wanted !Very polite and patient. Had a great experience thanks to you
Name: J****** S*******
Date: 2023-11-06 02:03:29
Rating: 5
Comment: Grace gave my partner and I excellent services. She recommended several jewelry pieces and was very accommodating. You wont ever find this same services at any other Kay’s.
Name: S*** M*******
Date: 2023-11-04 01:19:48
Rating: 5
Comment: I came to Kay Outlets to look at the jewelry, and from the very start Grace was very welcoming and helpful. She was very kind and offered great customer service.
Name: S****** S*******
Date: 2023-11-01 20:13:14
Rating: 5
Comment: Rula is AHMAZINNNNG!! Top notch service! Thank you for making our day!!!
Name: C******* 0*
Date: 2023-10-30 19:26:47
Rating: 5
Comment: Rula was very helpful and experienced. Would definitely come back in the future
Name: B***** B****
Date: 2023-10-29 19:57:47
Rating: 5
Comment: Susan was amazing, went in for a cleaning and she cleaned all my rings as well as helped us find a beautiful unique gift for my mom! Amazing service!
Name: C***** W***
Date: 2023-10-28 21:02:07
Rating: 5
Comment: Grace was the best addressed my concerns fixed my watch with speed and efficiency Gave me a good price without a hard up sale overall my experience was wonderful
Name: J** G*******
Date: 2023-10-28 19:34:08
Rating: 5
Comment: Grace and Irene were fantastic and took care of all my needs. Always love coming to Kay at Cabazon!!!
Name: L*** R********
Date: 2023-10-25 23:46:58
Rating: 5
Comment: Definitely go and speak to Rula she is the best!!!! She’s been working in the jewelry industry for 25 years & knows exactly what she’s talking about. Spent an hour with me as I decided what I wanted to buy my girlfriend for her birthday. She’s very patient & such a nice person. Definitely go and speak to her at the Kay Outlet if you’re going to be getting your significant other something special for any occasion Thank you Rula!
Name: L*** S*
Date: 2023-10-24 20:01:14
Rating: 5
Comment: Ayrine is always great when we go to see her at the outlet. She is very attentive but not overbearing. Because of her incredible knowledge of the jewelry at kays shes always able to provide us excellent recommendations with the absolute best prices around. We plan on going back to see ayrine again and again for all of our jewelry needs.
Name: M******* S*****
Date: 2023-10-23 02:10:57
Rating: 5
Comment: Amazing as always. Helpful attentive resourceful makes you so comfortable always come back no matter what distance
Name: M***** G* M******
Date: 2023-10-15 19:34:27
Rating: 5
Comment: Grace took the time to show us the items of preference. Very kind and patient. Thank you
Name: Y**** T******
Date: 2023-10-12 19:59:34
Rating: 5
Comment: Great customer service. Very knowledgeable and respectful. Elias knows the deal!
Name: R***** H********
Date: 2023-10-12 00:54:47
Rating: 5
Comment: Rula and Johnny were great. They helped me find the perfect item.
Name: V******* G*****
Date: 2023-10-11 20:58:04
Rating: 5
Comment: Rula was wonderful during our purchase and explained the various options.
Name: S****
Date: 2023-10-11 00:54:38
Rating: 5
Comment: My husband and I always have a wonderful experience shopping for jewelry. I want to give a special shout-out to Grace. Shes incredibly acknowledgeable, patient, and attentive throughout our visit. Grace helped me find the perfect birthday gift my daughter. Not to mention 3 years ago she helped my husband with the perfect ring for our 25th Anniversary. All staff members have always been friendly and professional. Thank you Grace for your exceptional service and making our visit a fun experience.
Name: M***** A*****
Date: 2023-10-09 16:38:58
Rating: 5
Comment: She was very helpful and took her time to help you out to pick and keep you within your budget
Name: c******* c***
Date: 2023-10-09 01:55:13
Rating: 5
Comment: Johnny Gallegos was the absolute best ! Great customer service I want to purchase from here just because he works here. We need more workers like him!
Name: R****** M*******
Date: 2023-10-06 02:10:08
Rating: 5
Comment: Johnny and Ayrene were very helpful and kind into helping find my purchase for my goddaughter!
Name: Y*****
Date: 2023-10-01 02:48:58
Rating: 5
Comment: Sales associate Ayrine super amazing and best customer service every!!! Super sweet lady 100/10 recommend!!
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Name: C****** D****
Date: 2023-09-30 07:23:14
Rating: 5
Comment: My fiance and I got our wedding rings here and had a great experience. Over the last few months they have helped us so much through the process and made it easy for us to choose what we were looking for. Ayrine (I think that’s how you spell it) was so friendly and definitely represented the company in a great way. We’ll definitely be coming back in the future.
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Name: L****** W*****
Date: 2023-09-30 00:44:15
Rating: 5
Comment: Ayrine and team were amazing! My necklace and ring that was custom made is beautiful and they took very good care of me.
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Name: m****** g*******
Date: 2023-09-27 00:07:57
Rating: 5
Comment: Rula and Johnny were super helpful today! Made shopping for my anniversary so much easier!
Name: J******* D*** d* s****
Date: 2023-09-26 21:59:28
Rating: 5
Comment: Rula and Johnny were amazing, answer all of our questions patiently and help my husband and I pick the perfect wedding bands to celebrate our 5th anniversary Thank You
Name: M***** M****
Date: 2023-09-23 01:12:33
Rating: 5
Comment: Terri was amazing and so beyond helpful!! My boyfriend and I had the best experience! Thank you so much to this store
Name: K** C******
Date: 2023-09-22 20:38:54
Rating: 5
Comment: Susan helped me find the perfect gift for my wife on our 5 year anniversary celebration weekend! Thank you!They cleaned her ring while we browsed, let us wander a while, asked what we were interested in and showed us lots of options before finding the perfect gift. No stress. No pressure. Great experience!
Name: P****** S*****
Date: 2023-09-22 17:09:39
Rating: 5
Comment: I would really like to share what an exceptional person Johnny is at the Cabazon CA store . He and his manager went above and beyond to find me a matching Wedding ring for my husband. I had ordered this on line and was told the order was cancelled because they didnt have it any longer. I was told by another store that they could do nothing about it. I was contacted by corporate saying the same thing to select another ring problem being I already have this ring and needed a matching one for my husband. Johnny some how located one left in Illinois and had it expedited and shipped. Johnny has empathy and compassion and has restored my faith in customer service. He definitely deserves a raise! Thank you from my heart for this life changing event that you were a part of
Name: T****** B******
Date: 2023-09-22 00:41:58
Rating: 5
Comment: Rula was amazing. Was able to help me find the perfect gift!! So excited to show my wife and continue to work with Rula
Name: A**** P*****
Date: 2023-09-16 18:33:38
Rating: 5
Comment: My husband and I love coming here to see Grace. We came here for the first time in September 2020 to get my wedding & engagement rings and we’ve had a good relationship with her ever since. Three years later and there’s no other place we go to get jewelry. Grace is family to us
Name: R**** G*****
Date: 2023-09-12 22:31:36
Rating: 5
Comment: We are celebrating our 40th wedding anniversary shortly and wanted to replace our original wedding rings with something special. We stopped in at Kay Jewelry Outlet in Cabazon and Rula helped my wife and I find the perfect rings. We are so pleased! Thank you Rula and Kay Jewelers!
Name: M****** B****
Date: 2023-09-11 23:38:35
Rating: 5
Comment: So Kay change their system to where you have to scan the Drivers license in order to use the comenity credit card. Making this purchase today was an absolute headache dealing with Comenity. But Mrs. Rula at store 4062 was an absolute God send. She was super patient and kept her cool throughout the whole ordeal. Her expertise, experience, and knowledge on the products I was buying, is why I come to this store. Y’all need to give her a promotion, pay raise, or at the very least an award or certificate.
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Name: G*** D******
Date: 2023-09-07 21:31:49
Rating: 5
Comment: Luis in the cabazon store is an awesome guy. He knows exactly what hes doing. I have known Luis for a very Long time and I followed him from store to store. And hes the guy that I would refer people to. And continue to buy product from him.
Name: M****
Date: 2023-09-07 00:29:11
Rating: 5
Comment: Rula was such a great help today with both of my necklaces. Great customer service and will definitely be back for her!!
Name: l*** N
Date: 2023-09-05 17:03:29
Rating: 5
Comment: Luis was a great help, very thorough, took the time to show me several products, answered all my questions, i didnt feel rushed & prices were great
Name: C*** C******
Date: 2023-09-04 01:47:34
Rating: 5
Comment: Terri was soooo pleasant to work it and was very helpful. She took care of us by showing us options and to make the best decision on what to purchase for my Aunt’s birthday. My aunt decided to wear it right then and there.
Name: L** H******
Date: 2023-09-04 01:46:52
Rating: 5
Comment: Terri did a FANTASTIC job of helping us pick out a gift for our aunt - she made sure that this special day was something that we would never forgot. Not only that but she cleaned our wedding bands (married 7 years this weekend!) - as she said, she has 2 hands so she could handle anything we threw at her! Thanks so much Terri 😁
Name: A***** C********
Date: 2023-09-01 18:33:20
Rating: 5
Comment: Rula was extremely helpful and helped me find exactly what I was looking for. The best experience I’ve ever had in a jewelry store.
Name: t** d*****
Date: 2023-08-30 07:14:47
Rating: 5
Comment: Ive been going to luis at the Cabazon California location for years. Ive Always received the highest professionalism from him and he always meets our wants and needs and also knows how to listen to the client. I dont use any other Jeweler and the most important thing is my wife is always satisfied with the quality of Kays products. Thank you so much Luis Escobar for always taking care of us. Your a great friend ✌️
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Name: j****** a******
Date: 2023-08-18 01:33:43
Rating: 5
Comment: Experience was amazing! Susan was very helpful with finding a gift for my mom, was very detailed at explaining the jewlery piece. Overall a great experience, I recommend! Also, there are so many options to choose from that will go within your budget as well as great sales
Name: J*** R****
Date: 2023-08-17 20:14:46
Rating: 5
Comment: Luis and Rula were so awesome w helping me with my selection of ring and helping me make lemonade out of my lemons. I went from sad to Happy 😃
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Name: m*** s*****
Date: 2023-08-16 01:47:01
Rating: 5
Comment: Luis is a master of his trade. It’s great to have a personal jeweler. He hit all the points, and we got a beautiful ring for our anniversary. And look forward to come back years to come.Thank you Luis!
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Name: A* v***
Date: 2023-08-16 01:44:44
Rating: 5
Comment: Love it. Great help with cleaning, customer service superb. luis was so helpful and patient.Thank you
Name: C*************
Date: 2023-08-13 03:14:30
Rating: 5
Comment: Love this store! Everyone is great. They ask if you need help, but don’t follow you around like salesmen. Luis was extremely knowledgeable and helpful. We will always return here for our jewelry, and repairs (if needed). Oh, we purchased two rings this visit and will be back for more!
Name: C*** P
Date: 2023-08-12 23:10:41
Rating: 5
Comment: Very welcoming ! Grace was extremely friendly & more than willing to help :)
Name: L**** G*******
Date: 2023-08-12 20:32:04
Rating: 5
Comment: Mr. Luis does a fantastic job with children on getting their ears pierced, whenever you need your kid to get their ears pierced hes your man, 5 stars guaranteed amazing work.
Name: K**** B*****
Date: 2023-08-11 20:56:27
Rating: 5
Comment: Susan was great! Very pleasant and professional while taking care of me. Thank you Susan.
Name: M****** V****
Date: 2023-08-11 02:04:24
Rating: 5
Comment: Grace was really helpful and very friendly, loved her welcoming energy
Name: A****** S*****
Date: 2023-08-10 20:58:24
Rating: 5
Comment: Grace and Rula were amazing with my daughters piercing. So profesional and personable. Thank you so much !
Name: R**** A******
Date: 2023-08-10 18:12:59
Rating: 5
Comment: Grace provides Excellent service love the ring
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Name: K**** C*******
Date: 2023-08-06 21:31:39
Rating: 5
Comment: Grace is so kind. What a bright soul in this cruel world. She makes Kay better. Thank you x 100. My husband and I hope to see you again soon.+ i found exactly what i was looking for! Super happy buyer!
Name: C***** S****
Date: 2023-08-06 17:55:19
Rating: 5
Comment: Had a great experience today. Grace is so helpful and enjoyable to work with. Walked out with a new necklace.
Name: M*** L** T*******
Date: 2023-08-05 21:45:32
Rating: 5
Comment: Excellent service we Johnny nice to have Customer service again 👏 after Covid it went out the door...we drive from Temecula the service is nice not to pushy as other stores bug you lol...Great job Johnny with my wrap 👍
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Name: A**** R***
Date: 2023-08-05 18:57:17
Rating: 5
Comment: Terri worked worth me to help fix my wife’s ring very fast! Thank you for helping such short notice.
Name: A***** S*******
Date: 2023-08-05 18:36:31
Rating: 5
Comment: Was much help! Very smooth and very kind. Helped out very easy and knew exactly what she was doing!
Name: A***** F*****
Date: 2023-08-05 01:40:41
Rating: 5
Comment: Grace was very helpful and knowledgeable. I would recommend everyone to see her she is sweet. Very friendly and public person. I like her so much. Thanks Grace ❤️
Name: D**** J**** B****
Date: 2023-08-04 23:37:53
Rating: 5
Comment: I have always loved Kay’s Jewelers. Part of the reason why I love Kay’s is because of its great exceptional customer service. I have shopped at Kay’s in several states but Desert Hills Kay’s is beyond reproach. From the time you enter the doors of Kay’s until you leave you are met with kindness. I am instantly greeted by my favorite salesman, Louie. I am so grateful to have a salesperson that’ll take that extra steps to ensure my satisfaction. I receive email from Louie on new merchandise. I am invited by Louie to special events held at the store. I feel more like a part of the company instead of a client. Thank you Louie for years of brilliant service.
Name: E**** C******
Date: 2023-08-04 22:49:28
Rating: 5
Comment: My husband and I had the pleasure of being helped by Grace. She was amazing at describing in detail about our purchase and diamond inspections . Love her !
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Name: K**** M*****
Date: 2023-08-02 22:26:00
Rating: 5
Comment: Terri was fabulous and provided great customer service with helping me find the perfect earrings.
Name: A****** V*****
Date: 2023-08-02 21:50:10
Rating: 5
Comment: Terri help me and was quick and easy. Took her time to help pick the right gift for my son. Thank you Kay jewelers.
Name: A**** K******
Date: 2023-07-27 13:57:54
Rating: 5
Comment: My experience when entering the Kay Outlet in Cabazon, CA is always amazing. Every time you enter the employees welcome you with a smiling face and the feeling of true passion and love in what they do. They are so kind and helpful, always. Luis goes above and beyond for my family and I, always providing the best customer service and care. I will never go to another location for any service or purchase. Cabazon Kay’s is the only place I will go and recommend to others.
Name: F******* T*****
Date: 2023-07-25 00:47:30
Rating: 5
Comment: I had another great experience here! As soon as I walked in I was greeted with warm welcomes. The sales team took a genuine interest in helping me. To be specific, a huge thank you to Johnny, Grace & Rula. They took care of me and made my entire experience excellent!
Name: J**** M*****
Date: 2023-07-23 03:07:57
Rating: 5
Comment: Excellent Service ! I didn’t catch the mans name that helped me but after setting me up with an awesome new chain he cleaned my other tarnished chain free of charge so it wouldn’t clash with my new sparkly one.
Name: t***** r***
Date: 2023-07-22 18:19:13
Rating: 5
Comment: Grace is amazing I had lots of options for a gift for my grandmother and she was the biggest help, if you are in Kays ask for grace!
Name: D******* I****
Date: 2023-07-21 21:16:35
Rating: 5
Comment: We had the best customer service with Terri. She was very helpful, kind, honest. No pressure to buy. Thank you Terri for all your help!
Name: R***** W*******
Date: 2023-07-20 21:05:19
Rating: 5
Comment: I‘be been buying here for years. Luis and Grace are exceptional in absolutely all areas. Outstanding!
Name: i******
Date: 2023-07-20 20:43:12
Rating: 5
Comment: I walked inside the store and right off the bat everyone was very friendly, the women that helped was called Susan and she is wonderful she helped me out choose a beautiful ring for my girlfriend!
Name: Z**** F*****
Date: 2023-07-20 18:34:01
Rating: 5
Comment: Ms. Grace was very patient, kind, and helpful to me and my family. She made sure that I was happy with the pieces I picked out.
Name: D***** C***********
Date: 2023-07-18 20:43:29
Rating: 5
Comment: Johnny and Rula are the best! They were very attentive to our needs. Definitely recommend coming in to see them.
Name: A*** V
Date: 2023-07-18 20:41:50
Rating: 5
Comment: Johnny and Rula are amazing. Thank you for the information and patience. I will definitely be back for that chain 😁!
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Name: r***********
Date: 2023-07-16 23:28:36
Rating: 5
Comment: Great service, always help me when i last minute shop for special occasions! Everyone is very helpful and friendly, Luis the manager there is very attentive and willing to answer any questions and is very informative!
Name: B***** A******
Date: 2023-07-13 23:55:14
Rating: 5
Comment: Buying our 5 year anniversary rings was a great experience here with Rula! We were sold immediately with the customer service. Walked out with two rings!
Name: T******** M*****
Date: 2023-07-12 23:13:23
Rating: 5
Comment: Rula is amazing. So very helpful and knowledgeable. Answered all of my questions and very pleasant. I’ll definitely be back to shop with her. Thank you Rula! 😊
Name: J**** T*******
Date: 2023-07-11 23:29:04
Rating: 5
Comment: Grace was amazing from start to finish! Went in to get new rings for our anniversary and she really took the time to help us find the perfect rings!
Name: A*** S****
Date: 2023-07-11 21:01:09
Rating: 5
Comment: Grace did an excellent job with the inspection. She was very informative! She explained the difference between an inspection and cleaning on your warranty. Ask for Grace when you come here!
Name: J**** M*******
Date: 2023-07-11 18:57:32
Rating: 5
Comment: Had a great experience here with Louie making my custom made ring for my engagement this week. Couldn’t have been happier. He saved me a lot of money and communication was phenomenal.
Name: W**** G******
Date: 2023-07-10 02:20:33
Rating: 5
Comment: So comming in, my experience with Grace was wonderful, she’s obviously the sweetest, most patient person ever ! She literally answered all my questions without frustration and was very polite while explaining to me all the questions I had .. I will continue to recomend her to everyone I know
Name: F**** S******
Date: 2023-07-09 23:16:28
Rating: 5
Comment: We have been shopping at this Kay’s for many years because of their customer service and attentiveness. Grace helped us today and was very knowledgeable and friendly. Thank you to all the employees for their help.
Name: T** T**
Date: 2023-07-09 02:13:52
Rating: 5
Comment: Terri was very nice and patient during my entire purchase. She answered all my questions and gave great recommendations.
Name: P*** M
Date: 2023-07-09 00:30:16
Rating: 5
Comment: Grace was very nice a great people’s person she even cleaned my chain for me.
Name: D***
Date: 2023-07-07 20:43:25
Rating: 5
Comment: Louis was amazing to work with !! I felt like he read my mind entirely. I had to make little to almost no corrections when communicating the prestages of making my custom ring. Louis was also great in reaching out and giving me all little details along the way. He was a delight to talk to every step of the way. Its a hard thought to entrust someone with your vision for your wedding ring. But with Louis he made it stressfree truly. I am so forever greatful. ❤️
Name: H***** M*******
Date: 2023-07-07 20:37:38
Rating: 5
Comment: Elias gave us excellent service! Made us feel welcome in the store and made our overall experience very pleasant.
Name: s****** m*******
Date: 2023-07-06 22:05:52
Rating: 5
Comment: RUN DON’T WALK to the Kay Jewelry store at The Cabazon Outlets! Ask for Rula and she will find you the PERFECT watch, ring or anything else that you might be looking to buy. Her expertise in helping you find the best piece for you is bar none the best! THANK YOUUUU for all your help Rula! Kay jewelers is very lucky to have you!
Name: a***** e******
Date: 2023-07-03 23:57:22
Rating: 5
Comment: Grace was amazing and SUPER helpful! Helped me finally find a wedding band to suit my ring and also helped me find a beautiful wedding ring for my husband. I highly recommend going to her for any of your jewelry needs!
Name: A*** A*****
Date: 2023-06-30 22:27:59
Rating: 5
Comment: Ayrine was great, helped my wife and me with everything step by step up to the purchase . If you come to Kay Outlet in Cabezon look for Ayrine !
Name: L*** A****
Date: 2023-06-30 18:35:45
Rating: 5
Comment: Always have an amazing experience here. I always get treated very well and Rula has always been attentive. 100% customer service
Name: E*** C
Date: 2023-06-29 03:02:49
Rating: 5
Comment: Brought an Engagement Ring with Terri.Outstanding service.Full confidence and happy with my purchase. Can’t wait to present my ring to my future fiancé:)
Name: D*** G********
Date: 2023-06-28 23:28:15
Rating: 5
Comment: Rula was great! She was able to help locate our receipt for repair ! She was very courteous and friendly . Thorough with information as well. Thank you so much!
Name: D******** W***** S*
Date: 2023-06-19 03:05:52
Rating: 5
Comment: Grace was very professional and was a very great help. Her customer service was outstanding Grace thank you.
Name: M****** R*****
Date: 2023-06-16 02:05:35
Rating: 5
Comment: It was my first time shopping here and I had an overall great experience. Grace directed me to find the exact gift I was looking for. She was great! She was kind, patient and communicated well. I was able to leave the store more than satisfied with my purchase. Thank you!
Name: P** R**
Date: 2023-06-15 20:12:53
Rating: 5
Comment: Amazing service, Grace went above and beyond to help us! Would highly recommend asking for her because we definitely will!
Name: J**** V*********
Date: 2023-06-13 23:44:03
Rating: 5
Comment: Grace was amazing! She was super helpful & answered any questions we had. So thankful we ran into her!
Name: G*** M
Date: 2023-06-10 22:29:13
Rating: 5
Comment: Eli was great and not pushy, got my ring cleaned and was able to try on different rings and get a feel for what I wanted for my wedding band! Thank you so much!
Name: P***** M*******
Date: 2023-06-09 21:29:50
Rating: 5
Comment: Grace is an amazing sales rep with kindness and detail oriented. She remembers her clients and presents them with pieces of interest. She never makes a customer feel pressured but listened too. If you want great jewelry with amazing service visit Grace.
Name: L***** C******
Date: 2023-06-09 00:40:40
Rating: 5
Comment: I had a wonderful experience with Grace. She made sure that I had the most satisfying experience and I did. I was very pleased and will buy more from Kays Jewelers.
Name: A**** K**
Date: 2023-06-04 23:55:15
Rating: 5
Comment: Grace was very helpful in purchasing my earrings! She was very knowledgeable and did not push for anything more than I needed. Thank you!
Name: J***** G******
Date: 2023-06-03 23:36:59
Rating: 5
Comment: Grace, was super sweet and very comforting when getting my ring. She had a great sense of humor and a beautiful vibe.
Name: A***** M********
Date: 2023-06-03 21:31:48
Rating: 5
Comment: Sized up my watch in under 5 min, cool people, great people, thank you!
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Name: M**** M******
Date: 2023-06-03 01:03:00
Rating: 5
Comment: Luis was very helpful not just today but since I first became a customer of Kay Jewelers. Great guy and General Manager!
Name: K**** B**
Date: 2023-06-02 23:45:19
Rating: 5
Comment: Kay Jewelers at Desert Hills Premium Outlets is amazing! I’ve been a loyal client for 8+ years. Each and every time I walk in the door I’m treated like family. That means the world to me.
Name: J****** R***
Date: 2023-05-31 21:15:59
Rating: 5
Comment: Rula was amazing and took really good care of us. Helpful every step of the way in our ring buying process.
Name: M** K****
Date: 2023-05-31 06:54:04
Rating: 5
Comment: Biggest thanks to Johnny Gallegos. He was patient and consistent.He made sure I secured an awesome deal on my wedding band. Along with Luis. Thanks, Guys
Name: E***** T****
Date: 2023-05-29 02:07:09
Rating: 5
Comment: Grace was a wonderful and patient consultant to assist with an important purchase. She was kind and very personable also.
Name: J***** W***
Date: 2023-05-29 01:56:18
Rating: 5
Comment: Elias at the Desert Hills Outlets was an outstanding help to my wife and I. Very patient and helped us find exactly what we were looking for. Fantastic individual, if you have any questions regarding jewelry, hes the man!
Name: j****** s******
Date: 2023-05-22 18:56:25
Rating: 5
Comment: Terri is AMAZING! Make sure to ask for her. She greeted us with a big smile. Was very patient and helpful. Made us feel welcomed. Terri welcomed us to the Kay jewelers family. Your Awesome Terri! Keep up the great work. I love the jewelry we choose. We will be continuing business because your outstanding customer service.
Name: S**** G***
Date: 2023-05-20 01:56:53
Rating: 5
Comment: All the employees were awesome. Great service. Great prices. Overall wonderful experience. Thank you so much Luis and staff. Will definitely visit again soon.
Name: E***** L**
Date: 2023-05-19 23:16:59
Rating: 5
Comment: Kind, professional, and very knowledgeable! Terri was so welcoming and was quick to help us. Terri helped my fiancé and I pick out our wedding bands, and she let us take our time. She gave suggestions and helped us decide on our forever bands. We walked in just to see, and it was such a great experience that we decided to purchase! Thank you Terri!
Name: J***** B*****
Date: 2023-05-19 19:31:41
Rating: 5
Comment: Always a pleasure coming into the store, Ayrine always takes good care of us and our needs. Giving us the best deals and best merchandise to see.
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Name: G*** M*******
Date: 2023-05-14 22:56:40
Rating: 5
Comment: Wonderful experience from start to finish! Luis Escobar helped me with a custom engagement ring for, my now, fiancé. It’s perfect! Excellent craftsmanship, done quickly, and with excellent communication throughout the entire process!
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Name: I** B******
Date: 2023-05-13 03:31:14
Rating: 5
Comment: My initial ring service & activity began Oct. ‘22 with - Terri.I have Always receive top customer service with much patience & contagious Smile.& also today May 12 w Luis on/for a custom ring. Outstanding service.I actually would give them both 10 starsCharlettaA Super Happy Kay Jeweler😊
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Name: V***
Date: 2023-05-08 00:20:50
Rating: 5
Comment: I can’t believe I was able get our wedding rings at such a great price!! Thanks to Grace that made it happen. I will be back because of her wonderful customer service 🙏
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Name: D****** U***
Date: 2023-05-07 22:11:28
Rating: 5
Comment: Grace was so amazing!! She was super patient with me and helped me with my customized ring. She took the time to look through everything and was even so sweet to my kids. Shes a 10/10 and made my Kay jewelry experience amazing. I am so excited for my ring to come in:)
Name: M****** C****
Date: 2023-05-07 20:09:47
Rating: 5
Comment: Terri was amazing! Super knowledgeable, helpful and so kind had such a warm heart! Such a great selection of rings and found the perfect ones! It was such a pleasure thank you so much Terri
Name: C******** D***********
Date: 2023-05-07 19:52:40
Rating: 5
Comment: Terri was amazing! Very knowledgeable, helpful, and super friendly! Gave us a wonderful deal and made the whole experience very easy 10/10 would recommend and I will definitely be coming back.
Name: M****** F**********
Date: 2023-05-06 18:10:10
Rating: 5
Comment: Grace was so helpful and friendly! I love my new necklace!!!
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Name: L****** P****
Date: 2023-05-04 22:53:15
Rating: 5
Comment: Grace helped us with a smile and got us the best price for our necklaces! She also made sure to take care of my wedding band :)
Name: A****** C***** C****
Date: 2023-04-22 19:25:30
Rating: 5
Comment: Grace always takes care of us with no hesitation. Kay’s is hands down the best jewelry store. We travel to Cabezon to get the best deals with the best customer service from Grace and Louie. Thank you both!!!
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Name: S** T*****
Date: 2023-04-17 22:25:31
Rating: 5
Comment: Terri did a fantastic job of helping me and my wife find our perfect wedding and engagement rings!
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Name: a***** z*****
Date: 2023-04-16 23:36:19
Rating: 5
Comment: Grace is so helpful, and sooo sweet!! ❣️I was looking for a gift for one of my little nieces, she helped me to found a beautiful gold pendant and chain with a really good price! Thank you for helping us out. Her customer service is amazing. Ill highly recommend this Kays out here in Cabazon for the greatest deals!!!!
Name: X**** C*******
Date: 2023-04-15 22:09:06
Rating: 5
Comment: Louie is the man! Very respectful and patient. So glad I walked into the store. He made sure I was happy with my purchases and even cleaned my jewelry that I already had!
Name: D****** G*******
Date: 2023-04-13 18:25:46
Rating: 5
Comment: OMG every time I go into this store I always have an amazing experience. Grace is the best!! She’s always super friendly and super helpful! When I take my wife and kids in they love her so much and get super excited. Definitely recommend going in and seeing her.
Name: C***** S****
Date: 2023-04-10 01:40:41
Rating: 5
Comment: Terri was absolutely amazing … such a great help friendly funny and knew her stuff… I hope she is the one who helps me everytime I come. I will be back for my future husbands ring next . Terry thank you so much
Name: R***** T*****
Date: 2023-04-06 18:37:56
Rating: 5
Comment: Great customer service, Grace was great at explaining everything thoroughly and friendly environment
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Name: C****** G*****
Date: 2023-04-01 22:27:21
Rating: 5
Comment: Grace is amazing! She helped my wife and I get ready to upgrade my wife’s wedding ring. We are amazed by the customer service we received. Thank you to Grace!
Name: D******** D*****
Date: 2023-04-01 13:10:47
Rating: 5
Comment: Grace helped me with my first time jewelry purchasing process from beginning to end. Purchased a custom piece and given the best route to go about creating something thatll last for a while. Great service, will go back most definitely.
Name: j***** s*****
Date: 2023-03-29 03:31:12
Rating: 5
Comment: Grace and Louis were so awesome!! They were so knowledgeable and so helpful. They stayed late for us and didn’t even rush us or pressure us into anything. They were amazing! Definitely come shopping for anything jewelry here!
Name: T****** V*****
Date: 2023-03-26 23:53:58
Rating: 5
Comment: We had the pleasure of meeting Terri today. We will definitely be back to see her in the very near future. She was like a breath of fresh air in a stressful situation when picking the perfect ring. She listen to every single detail that I liked and disliked and help us find exactly what we didn’t know we were looking for and we couldn’t be happier! Thank you Terri for all your help!
Name: E**** H********
Date: 2023-03-26 21:05:17
Rating: 5
Comment: Thought it would be fun to go in and look at rings with my girlfriend. Wasn’t sure where to start or what we even wanted. One of the employees named Terri was kind enough to take us through their rings they had, she walked us through a few processes on the way to make payments, as well as setting up a profile for us and for the rings that we loved she added it to our Wishlist therefore whenever me and my girlfriend were ready we can always refer back to that wishlist. Terri helped us decide on rings that we’d like to wear and how we can style them. She seemed to really enjoy her job and genuinely took a interest in us. She gave us a lot of good information and it’s definitely a experience that will last with us
Name: O*** A******
Date: 2023-03-25 00:03:31
Rating: 5
Comment: I came in looking for the perfect engagement ring, Teri was very genuine and helpful with the options I had to my preference. Not only did I find the perfect engagement ring but I have stopped by a few other jewelry stores before this one and I enjoyed my experience and time here picking out the perfect ring. The ring was beautifully made the quality and the diamonds clarity is outstanding, something that I couldn’t part ways with even though I had other options for comparison. Thank for all your help and time, my FIANCÉ loves it!!
Name: s****** s****
Date: 2023-03-21 20:50:33
Rating: 5
Comment: Amazing! Came in and was greeted by the friendliest people ever. Grace helped me out so much and not to mention really funny. An overall great experience. Definitely would come again just to see her!
Name: P******* P****
Date: 2023-03-20 01:20:08
Rating: 5
Comment: Terri was the best she helped me decide on what wedding band looked best. I mean I already had a feeling but with her expertise she sealed the deal Thank you Terri, my wedding set is complete!
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Name: k**** s****
Date: 2023-03-19 19:15:11
Rating: 5
Comment: Grace is amazing! She goes out of her way to help with our previous purchases and tracking. Knows what kind of items we like yo buy and had perfect suggestions .
Name: E**** C*******
Date: 2023-03-19 02:09:33
Rating: 5
Comment: Luis and Ayrene are amazing and always super helpful. They go above and beyond to ensure customer satisfaction and they genuinely want to give you the best experience possible. Will definitely continue to be a loyal customer!
Name: D****** R****
Date: 2023-03-19 02:06:40
Rating: 5
Comment: I bought my fiancée’s engagement ring at this location and Ayrine was the most helpful person, she did all she could to be discreet in front of my fiancée because I didn’t want her to know I was purchasing the ring. After the proposal we went to have the ring cleaned and Luis the manager made sure the ring was in good shape. This store has the best customer service and a great selection of jewelry, definitely not my last time doing business here, I recommend this place 100%!!
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Name: A****** B*****
Date: 2023-03-18 21:25:08
Rating: 5
Comment: Grace gave me an offer I couldnt refuse. She showed me how good I looked with it on and I was sold. With her charm and patience she will be my go to in this store every time.
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Name: S******* G********
Date: 2023-03-17 21:35:46
Rating: 5
Comment: Grace was perfect! Awesome customer service. She helped me find the perfect earrings. Exactly what I was looking for! Highly recommend. I Will be back.
Name: C******** U****
Date: 2023-03-13 04:55:25
Rating: 5
Comment: Luv my new custom ring! Ayrine helped me find exactly what I was looking for and custom designed my new stack, a combination of old and new! Plus found me the right price point and payment plan. She and her colleagues also stayed past closing to complete my purchase...its perfect for this next stage of my life! Thank you!!
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Name: W** H
Date: 2023-03-12 22:36:15
Rating: 5
Comment: Grace did an excellent job of helping us pick out our wedding rings. She was patient and very attentive! We will definitely be requesting her in the future :)
Name: A*****
Date: 2023-03-09 19:16:44
Rating: 5
Comment: I went in to get my ears pierced and Elias was very gentle and accommodating. He explained the process and I was less nervous afterwards. My piercing looks great! Thank you Elias for your professionalism!
Name: C M
Date: 2023-03-08 18:15:41
Rating: 5
Comment: Elias and Rula were so helpful! I will be giving their names whenever friends or family want to go make a purchase at Kay’s. Not only did they provide outstanding customer service when i went to go pick up my chain that had broken but they were so friendly and personable from beginning to end! They are some of the nicest people I have done business with at Kay’s. I will be doing business with them again very soon!
Name: T**
Date: 2023-03-06 00:50:52
Rating: 5
Comment: I went to Kay to design a ring for my wife and I anniversary. After many trips and going through the process to complete the ring. We are excited to see the completion of the ring. My wife is happy and I loved the service that the sales associates provided. Louie did a fantastic job on the ring. Thank you! I recommended if you need a ring you should come to see Louie.
Name: A** R***
Date: 2023-03-06 00:45:44
Rating: 5
Comment: Ayrine was absolutely great to work with. Loved the selection of citrine they had. And the sale pricing made it to where I couldnt leave without them.
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Name: L****** F*********
Date: 2023-03-04 01:12:53
Rating: 5
Comment: I just got my first promise ring from Luis at Kay Jewelers in Cabazon, amazing customer service he made sure I got exactly what I wanted!!!
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Name: T****** M*****
Date: 2023-03-03 03:34:47
Rating: 5
Comment: My first encounter in this store was a couple years back. They had fixed some jewelry for me that had been in my family for many years. First experience was amazing and easy. Especially since it was three days prior to Christmas. So my fiancé and I decided that’s where we would go to look for engagement rings. I am so happy we did. Grace was amazing answering all my questions and I didn’t feel pressured or pushed in any way. I honestly didn’t feel like I was even talking to a sales rep but a personal friend. I will be calling Grace and Luis for all my jewelry needs.
Name: K******* M*******
Date: 2023-03-03 02:12:59
Rating: 5
Comment: Went into this location looking for a new pendent for my necklace. Grace was so welcoming and helpful. She brought out their inventory book full of different choices! She was amazing and patient as I looked for what I wanted. After searching I decided on a beautiful piece and she made the rest of the process easy! She’s amazing! Great service here!
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