KAY Outlet

address: 3290 Livermore Outlets Dr, Livermore, CA 94551, United States
Phone: +1 925-961-9114
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.7
site: https://stores.kay.com/ca/livermore/4206?cid=seo-listings
Cheap Liquidation: United States Stamp Company Morris Appraisal, Inc.
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–7 PM

Appraiser near me:

Grasons Co Estate Specialists Inland Empire Estate Sale Company & Liquidation | Smoke Tree Jewelers | Moyen & Co Jewellers | The Renken Company


Name: c****** o*****
Date: 2023-12-06 19:48:00
Rating: 5
Comment: Ive seen bad reviews regarding Kays customer service. I had to see for myself and when I tell you the reviews cant be real. I had the best experience ever working with Kays in Livermore, ca. I was assisted by Marie and Gary with my purchase. I will for sure be coming back for my next purchase. Every kiss begins with K.
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Name: r***** m***** b****** s********
Date: 2023-11-10 02:59:40
Rating: 5
Comment: My wife and I have purchased multiple items from these store and the experience is always wonderful. The manager Gary is always ready to help us. This time we checked my wife’s engagement ring (purchased at a different jewelry) to see if it had any loose stones and sure enough. Kate caught those right away and advised us to send it in.Their support is unmatched.Thank you!
Name: B******* S****
Date: 2023-11-07 08:30:57
Rating: 5
Comment: Super friendly and knowledgeable sales associate. Patient and helpful. We never felt pressured. Even other employees that were not part of the sale were super friendly and helpful. It was a great atmosphere and fun.Store was clean and well lite. Love the great energy.
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Name: T****** V*******
Date: 2023-10-23 00:15:18
Rating: 5
Comment: Best jeweler around. I travel from out of the area to come only to here. Will never shop anywhere else.
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Name: L***** C*
Date: 2023-09-26 18:09:12
Rating: 5
Comment: PILAR AND AFI were absolutely amazing here always very professional and personable. So much so I spent more time just talking with them instead of leaving LOL thank you ladies for your amazing customer service smile and positivity
Name: M**** R****
Date: 2023-09-16 22:12:49
Rating: 5
Comment: Great customer service. Bought beautiful ring for my wife. She loved it. Le Vian collection.
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Name: P**** !***
Date: 2023-09-16 18:29:18
Rating: 5
Comment: The service here is amazing I always get treated with the best customer service the team is amazing !!!!!!!
Name: L*** Q****
Date: 2023-07-04 19:09:09
Rating: 5
Comment: Kat was very nice and friendly! She offered to clean the necklace I was wearing after helping me test the diamonds on the pendant! Even though I didn’t buy any jewelry that day, I did end up buying jewelry cleaner. Thanks again, Kat!
Name: G*** T*****
Date: 2023-05-23 19:44:54
Rating: 5
Comment: Love these ladies. They are very welcoming and always help my husband and I every time we come in. This is our go to spot and they never disappoint ❤️❤️
Name: R*** S*****
Date: 2023-05-11 07:48:58
Rating: 5
Comment: Very friendly, and great service.
Name: M***** S**
Date: 2023-05-03 20:15:16
Rating: 5
Comment: Dina was so helpful and got us exactly what we wanted ! It was a great experience
Name: J******* D****
Date: 2023-05-02 19:38:30
Rating: 5
Comment: Great service from Dina! Made the process super easy!
Name: S**** G***
Date: 2023-04-30 01:37:13
Rating: 5
Comment: Dina helped us pick the earrings. She was very pleasant and patient with us as we tried a few pieces. Was a good experience overall!
Name: L***** J******
Date: 2023-04-29 22:49:52
Rating: 5
Comment: She immediately asked if she could help me and was very nice.
Name: S**** M******
Date: 2023-04-29 20:08:41
Rating: 5
Comment: We wanted a small but significant gift for someone and Dina was so helpful with getting us to pick something perfect. We so appreciate her!
Name: Y*** M******
Date: 2023-04-29 20:07:09
Rating: 5
Comment: Dina was nice
Name: J* R********
Date: 2023-04-15 17:49:49
Rating: 5
Comment: Ive had a great experience each and every time Ive been here. Thank you Dina and Kat!
Name: L*** M****
Date: 2023-04-14 23:49:19
Rating: 5
Comment: Fina was incredibleShe made us feel comfortable and not push to make any decisionsGreat customer service
Name: l*** r********
Date: 2023-04-14 23:06:43
Rating: 5
Comment: Amazing experience!! Staff was incredibly helpful and patient!!!
Name: E****** H*******
Date: 2023-04-13 04:50:03
Rating: 5
Comment: Dina, Agfa and Kat are the best they helped me with every piece I buy from here thank you so much ladies!!!
Name: E**** H*******
Date: 2023-04-13 02:07:06
Rating: 5
Comment: Thanks for all the help from Pilar and Kat
Name: G******** H********
Date: 2023-04-11 20:56:25
Rating: 5
Comment: Super helpful, so nice and was enthusiastic about everything she showed up
Name: M**** O***** L****
Date: 2023-04-11 18:03:31
Rating: 5
Comment: Pilar is amazing. Always takes care of all our needs.
Name: E*** K******
Date: 2023-04-10 00:40:01
Rating: 5
Comment: Dina was super nice and assisted us so well in finalizing the ring.
Name: L**** B*****
Date: 2023-04-09 23:00:31
Rating: 5
Comment: Dina, very helpfully and ALWAY pleasure, with a SMILE on her face!
Name: j*** s********
Date: 2023-04-09 22:15:01
Rating: 5
Comment: Thank you so much to Gary and Kat! From the moment we walked in the service was outstanding! Very professional and personable!
Name: C*** S*******
Date: 2023-04-09 20:25:31
Rating: 5
Comment: The best consumers service ever!!! They were super friendly and knowledgeable.
Name: J**** B****
Date: 2023-04-08 23:52:18
Rating: 5
Comment: Dina was very professional and funny
Name: R****** C*******
Date: 2023-04-08 20:21:49
Rating: 5
Comment: Kat was wonderful!!! I told her what I was looking for and she helped me with every step. Showing me different options, giving me ideas and finally a decision was made!! A beautiful engagement ring I purchased and am looking so forward to giving it to my one and only. Thank you Kat for all your help and support! I appreciate everything you did as you made this experience wonderful! Look for Kat if youre interested in anything jewelry related! Shes awesome!!
Name: A****** N****
Date: 2023-04-03 02:08:44
Rating: 5
Comment: I had the pleasure of working with Lin. She was absolutely amazing!! She took absolute care of me and left no details out!! I’ve never had an experience like this before and I am so thankful to have had this one with Lin. She told me information I never knew when owning any jewelry from Kay’s and now I will only ever shop at Kay’s there’s just too many benefits to pass up!! If you’re ever in Livermore, CA stop by the Kay’s jewelers at the outlet and go to Lin! It will be the best decision you’ve ever made when purchasing jewelry! You couldn’t ask for and get better! She is it!
Name: A**** P*******
Date: 2023-04-03 00:10:54
Rating: 5
Comment: Great customer service.Apprecited.
Name: M****** O******
Date: 2023-04-02 20:20:28
Rating: 5
Comment: Kat from Kay in Livermore was fantastic helping me pick out my wife’s bday necklace!
Name: E**** R****
Date: 2023-03-25 19:24:29
Rating: 5
Comment: Dina was super helpful and friendly. Great selection and service. I wouldn’t go anywhere else.
Name: A****** A*****
Date: 2023-03-20 19:39:51
Rating: 5
Comment: Lin, Pilar, and Dina were great and very helpful. You made my daughters’s 20th and my Wife’s 50th birthdays special!
Name: J*** P*** V******
Date: 2023-03-19 23:40:10
Rating: 5
Comment: Very awesome experience with Dina.
Name: E*** P****
Date: 2023-03-19 00:19:17
Rating: 5
Comment: I went to the outlets in Livermore and Dina was very helpful and professional. I went to Zales before and didn’t even get acknowledged. Dina helped me find the perfect ring and I appreciate her customer service.
Name: J********* C*******
Date: 2023-03-18 17:54:14
Rating: 5
Comment: Dina was so helpful today! She was extremely patient and helpful. Looove the watch I ended up getting! Thank you
Name: D***** C******
Date: 2023-03-17 02:02:49
Rating: 5
Comment: Dina was extremely helpful and the service was great. I would recommend working with Dina to anyone who is looking for a ring.
Name: a** r*****
Date: 2023-03-13 19:05:26
Rating: 5
Comment: I went there to geta birthday gift for my cousin and Tina helped me select a very nice necklace at a great price. she was awesome and great hlep with the suggestion
Name: M**** L********
Date: 2023-03-12 21:26:52
Rating: 5
Comment: Dina was awesome. Made everything simple and easy. Great customer service
Name: R** S**********
Date: 2023-03-11 22:05:46
Rating: 5
Comment: Excellent experience with Dina!!!
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Name: R***
Date: 2023-03-10 21:06:46
Rating: 5
Comment: Dina was so helpful! Always great prices and products.
Name: T**** S****
Date: 2023-03-09 05:47:33
Rating: 5
Comment: I recently had the pleasure of visiting Kay Jewelers, and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted with warm smiles and friendly faces. The store itself is elegantly designed and showcases a stunning collection of jewelry.The staff was incredibly knowledgeable and patient, taking the time to explain the various options and answering all of my questions. They provided me with excellent recommendations based on my preferences and budget.I ultimately ended up purchasing a beautiful diamond necklace, and the entire transaction was seamless. The staff was extremely professional and attentive, and I felt confident in the quality of my purchase.I was also impressed with the after-sale service I received. The store reached out to me to ensure that I was happy with my purchase and offered to help with any future maintenance or repairs.Overall, I highly recommend Kay for anyone in search of high-quality jewelry and excellent customer service. Their staff is knowledgeable, friendly, and truly dedicated to ensuring a positive shopping experience
Name: I**** S******
Date: 2023-03-09 05:23:15
Rating: 5
Comment: Kat was great!
Name: e**** m*****
Date: 2023-03-08 19:10:37
Rating: 5
Comment: Tina was very nice, understanding and friendly. Great customer service
Name: J**** T****
Date: 2023-03-08 00:36:17
Rating: 5
Comment: Awesome Dina
Name: E******** M****
Date: 2023-03-08 00:07:53
Rating: 5
Comment: They are very friendly. Dina did the cleaning and inspection on my ring. This is where Ill be coming from now on.
Name: C****** M*****
Date: 2023-03-07 01:06:30
Rating: 5
Comment: Everyone was excellent. Jewelry repair was quick
Name: Z*** R****
Date: 2023-03-05 21:05:59
Rating: 5
Comment: Great service! Thanks for the sweet deal too, Kat! Highly recommend.
Name: M**** G*****
Date: 2023-03-04 01:15:14
Rating: 5
Comment: Had a great experience purchasing my new necklace with Dina!!!😁👌🏽
Name: K*** S****
Date: 2021-06-29 00:31:49
Rating: 5
Comment: Very helpful patient and courteous. Loved the whole experience and left very happy and excited.
Name: C***** C***
Date: 2021-02-19 20:44:20
Rating: 5
Comment: From the moment we came in to our trying on several rings to our purchase, they were super attentive.We went in looking for a promise ring but open to designs. Finally narrowing down to 2 rings, we found THE perfect ring to represent his intentions.Found out there was a massive sale on it which saved us HUNDREDS!Highly recommend!
Name: K****** S******
Date: 2019-05-28 20:16:07
Rating: 5
Comment: Staff was friendly and knowledgeable. Easy to browse and purchase. Great experience!
Name: J****** K**
Date: 2019-05-07 21:53:12
Rating: 5
Comment: Laurie was extremely helpful and sweet. She was understanding of my unique situation and was able to find a solution to my problem.
Name: S**** H****
Date: 2015-05-17 01:07:38
Rating: 5
Comment: Frank helped us find the perfect necklace and pendant for a good friend were visiting. The price of the pendant was so good we ended up getting one for the wife too. Thanks Frank for the great shopping experience.