KAY Jewelers

address: 14400 Bear Valley Rd Unit 353, Victorville, CA 92392, United States
Phone: +1 760-241-1401
services: Service options: Kerbside pickup, Delivery, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.5
site: https://stores.kay.com/ca/victorville/515?cid=seo-listings
Cheap Liquidation: All West Appraisal United States Stamp Company
worktime:
DayTime
Monday10 AM–8 PM
Tuesday10 AM–8 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday11 AM–7 PM




Name: S******* s*******
Date: 2023-12-12 03:19:10
Rating: 5
Comment: Wonderful service. Connie showed me everything I asked for and more. Beautiful inventory. Walked out happy with my purchase.

Name: T****** B******
Date: 2023-12-11 22:09:45
Rating: 5
Comment: Ashley was awesome I will be back to shop with your company. Thank you so much Ashley my wife will love the ring

Name: A****** A****
Date: 2023-11-12 02:30:13
Rating: 5
Comment: Mariella was very helpful. Didnt feel rushed or pressured into getting something I didnt want
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Name: T****** P****
Date: 2023-11-11 21:35:54
Rating: 5
Comment: The staff here was incredibly accommodating and able to assist me with a lost stone. Unfortunately, since I didn’t keep up with the cleaning schedule, I did have to pay out-of-pocket, but they were incredibly nice and professional. Connie and April were very diligent and helped me every step of the way!

Name: B********
Date: 2023-11-11 00:41:10
Rating: 5
Comment: Connie is phenomenal! She listens she helps me find exactly what I’m looking for and make sure that I get every discount that I’m eligible for. I really appreciate the quality attention that Connie gives every time I come into the store treat me like friend and family not just another customer.

Name: M****** G*****
Date: 2023-11-07 21:18:45
Rating: 5
Comment: Kelly & her crew are always a great help

Name: J*** M****
Date: 2023-11-05 23:53:57
Rating: 5
Comment: Very professional I recommend kay and the staff.

Name: M****** S*****
Date: 2023-11-03 21:10:33
Rating: 5
Comment: Always a great experience at Kay Jewelers. Been shopping here for 30 years and they never disappoint.

Name: K*** G********
Date: 2023-11-03 18:02:40
Rating: 5
Comment: My experience here was amazing! They made me feel very comfortable and didn’t pressure me at all.

Name: P** R*****
Date: 2023-10-30 22:57:29
Rating: 5
Comment: Connie is always great when I come in, very helpful

Name: A**** P********
Date: 2023-10-30 20:04:34
Rating: 5
Comment: Had my levian ring refurbished and it looks brand new!
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Name: A**** C**********
Date: 2023-10-21 00:35:02
Rating: 5
Comment: Be sure to ask for the Store Manager, Kelly Martinez when shopping at Kay Jewelers! Not only does she provide excellent customer service, but she really cares for you like family. She has decades of experience and will make sure you receive above and beyond service.

Name: J***** G*******
Date: 2023-07-24 02:01:11
Rating: 5
Comment: Mariela was such a patient person and had the most amazing customer service I have ever received I’ll definitely be going back. I recommend people to shop at victor valley Kay jewelers great sales as well

Name: S***** G*******
Date: 2023-07-14 23:59:38
Rating: 5
Comment: The ladies at this store are absolutely amazing! Always helping with a smile! I have been shopping at Kay Jewelrs for over 25 years. The quality of their products cant be beat! Next time youre looking to treat your significant other or yourself go check them out!

Name: 1* V*******
Date: 2023-06-25 01:07:45
Rating: 5
Comment: I want to thank April, for her exceptional customer service! As well as Kellys exceptional customer service. Everytime I walk in Kay Jewelers, they Always make me feel very welcomed! When I speak to my family and Friends about how their customer service is they also say they will visit the store. Thank you April & Kelly for your friendship, patience, Love and understanding, in all that you do for your customers. Alwayz such a wonderful experience. Thank you Louie & Jessica V. ❤️ 💕 💖
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Name: K**** R****
Date: 2023-06-21 11:28:05
Rating: 5
Comment: My family and I have always had such a great experience shopping at the Kay’s in Victorville. Kelly is so patient and kind and provides the absolute best customer service. My mom has been a loyal customer for over 25 years and I would never go anywhere else for jewelry. I recently purchased an engagement ring and wedding band, had both sent in for sizing, then delivered to me in Florida. The process was so easy and I was kept updated throughout the ordering, sizing, and shipping processes. We always purchase the warranty on jewelry purchased, as well. It’s so quick and easy to have your jewelry checked out every 6 months and then I know Kay’s will help if anything goes wrong or prongs get loose. Buying jewelry can be both exciting and stressful, but shopping at Kay’s in Victorville is always such a pleasant experience. There are no high pressure sales tactics, Kelly and team are knowledgeable and caring and more than anything else just want you to be happy with your purchase! I absolutely love my rings and am distracted by them all day, haha!
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Name: D***** B*****
Date: 2023-06-17 19:26:12
Rating: 5
Comment: Absolutely LOVED working with Andrea! She was extremely patient and knowledgeable in every little thing we asked her! Definitely will be coming again!

Name: T***** A*
Date: 2023-06-04 21:19:39
Rating: 5
Comment: Mark and Andrea at Kay are experts at helping clients choose their pieces! They give amazing customer service and we’re patient and very knowledgeable!

Name: J*** P
Date: 2023-06-04 01:45:00
Rating: 5
Comment: Mariela and Connie were awesome. I felt so welcomed and will definitely be back. Kelly store manager was very nice also. Thank you for your great customer service
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Name: T**** G*******
Date: 2023-04-05 01:52:09
Rating: 5
Comment: Great serviceOur favorite jeweler!

Name: M******
Date: 2023-03-18 02:54:06
Rating: 5
Comment: Connie and Kelly were super helpful and actually directed me in a better direction.

Name: M****** G*******
Date: 2023-03-16 19:16:07
Rating: 5
Comment: Had an incredible experience at this location! Kelly was so friendly and helpful and patiently showed me many different options in the style I was looking for. After narrowing down my choices I finally and HAPPILY decided on a stunning ring that (hopefully!) my future fiancée will love. Thank you again Kelly!

Name: H******** C*****
Date: 2023-03-15 02:44:12
Rating: 5
Comment: Great experience found what I need associate Mariela was very friendly and helpful will be returning for more items thank you.

Name: G***** F*******
Date: 2023-03-09 20:39:29
Rating: 5
Comment: Awesome customer service! Always welcoming and every associate here is willing to help no questions asked. Just amazing!!!!

Name: A***** E*******
Date: 2023-03-04 00:02:22
Rating: 5
Comment: I walk in Kay’s jewelry store I love the customer service from your employer Kate very compassionate and supportive.and explain detail

Name: T***** W*****
Date: 2022-04-28 22:27:50
Rating: 5
Comment: Best deals around

Name: V****** L**
Date: 2022-01-07 00:09:26
Rating: 4
Comment: We were getting sized for rings, both ladies were very patient and sweet. Helped us with trying on a few rings, and also very patiently answered all of our questions.

Name: P******* G*******
Date: 2022-01-01 16:45:59
Rating: 5
Comment: KAYS HAS THE BEST JELERY IN ALL THE HIGH DESERT, YOU GET WHAT YOU PAY FOR RESONABLE,HIGH QUALITY ALWAYS CLEAN

Name: C******* S*****
Date: 2021-10-17 22:51:53
Rating: 5
Comment: Amazing customer service

Name: R****** G****
Date: 2021-06-15 00:36:23
Rating: 5
Comment: I went in for a jewelry inspection and cleaning. The customer service was excellent.

Name: E***** M****
Date: 2021-06-09 22:28:40
Rating: 5
Comment: One great experience ! Could not be happier!!!!!

Name: s***** h***
Date: 2021-05-31 12:42:55
Rating: 5
Comment: I SHOP AT KAY JEWELERS BECAUSE THEY ALWAYS HAVE WHAT I WANT AND THE PRICE IS RIGHT !

Name: J**** S*****
Date: 2021-05-28 23:47:04
Rating: 5
Comment: Great place to shop, a bit pricy but most retailers are.

Name: A***** T*****
Date: 2021-05-24 00:16:33
Rating: 5
Comment: Its always love to have great deals and know your own business with love Altha.

Name: S***** V******
Date: 2021-03-13 16:55:34
Rating: 5
Comment: Very friendly helpful sales associates reasonable prices

Name: E*** S******
Date: 2021-03-01 23:58:23
Rating: 4
Comment: Beautiful work, not very effective tracking system for item(s). Took 25 days to process order. Worth the wait!

Name: S***** G****
Date: 2021-01-31 01:17:39
Rating: 5
Comment: Quick, easy, and with quality customer service. Upon entering the line, I was acknowledged and told Id be helped as soon as possible. Richard quickly came by to take my order information and bag up my item, and Connie made conversation in the meantime. Very professional, and personal enough to make a connection with someone who is just a stranger. Excellent, excellent work from this store. Im a first time buyer and will be happy to bring my business here again.

Name: D R
Date: 2020-12-08 04:17:48
Rating: 5
Comment: Great service

Name: G******** E****
Date: 2020-09-19 19:20:47
Rating: 5
Comment: Love this store! The the woman here they are incredible in all areas of customer service! Friendly,knowledgeable on the products and they are quick to take care of your needs. Thank you Kelly for getting my ring serviced so quickly it looks amazing!

Name: S**** F****
Date: 2020-09-06 02:09:47
Rating: 5
Comment: I love this store here the manager Kelly is freakin awesome she has a great personality!!!

Name: R***********
Date: 2020-08-20 17:14:27
Rating: 5
Comment: Richie help me every step of the way, Even with COVID-19 the process felt like I was there. If you’re ever looking to get anything through Kay jewelers ask for Miggy🏝 RiIf you’re ever looking to get anything to Kay jewelers, make sure you ask for Richie, very kid and Not pushy at all.

Name: T***** G***********
Date: 2020-06-22 17:49:04
Rating: 5
Comment: Will always be a Kays customer. Kelly and Connie always go above and beyond to find that perfect piece of jewelry that you’re looking for.

Name: K*** R***
Date: 2019-06-13 15:01:53
Rating: 5
Comment: Recently my fiance and my apartment was broken into and 2 of the items stolen were our wedding bands. The manager was extremely helpful in getting them replaced. We got the same bands for the price we originally paid for them, even though they were no longer on sale. She went above and beyond with her customer service!

Name: E***** L*********
Date: 2019-04-02 21:54:20
Rating: 5
Comment: Its my favorite place to buy my jewelry Ive been a customer for almost 25 years and theyre very kind dont pressure you

Name: a****** m*********
Date: 2019-03-22 17:38:32
Rating: 5
Comment: Friendly professionals

Name: M******
Date: 2019-03-19 20:40:33
Rating: 5
Comment: Staff is friendly and listens to your needs before giving suggestions. Great advise for possible occasions in your life.

Name: C******** I*****
Date: 2019-02-17 23:03:47
Rating: 5
Comment: Very friendly and best prices around.

Name: D**** P****
Date: 2019-01-28 02:15:54
Rating: 5
Comment: Ive been going to the same Kay jeweler for almost 10 years because she takes GREAT care of me, she knows my style and understands my price point. She always manages to get me EXACTLY what I want at a price Im comfortable with. I really dont want to go anywhere else.

Name: S****** D*******
Date: 2019-01-10 22:30:59
Rating: 4
Comment: Good service and friendly knowledge people

Name: R***** V*******
Date: 2019-01-05 12:50:59
Rating: 5
Comment: Great way to fix your credit I did and also fast and friendly service

Name: V***** B******
Date: 2018-12-13 00:30:53
Rating: 5
Comment: Very friendly, helpful, and knowledgeable staff! Great sales promotions!

Name: W*** S****
Date: 2018-02-03 17:34:43
Rating: 5
Comment: Great service and very friendly staff. The Manager Kelly was a great help Aubrey is a amazing. Thank you for y’all help.
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