KAY Jewelers

address: 6079 Sunrise Mall Ste. 6079, Citrus Heights, CA 95610, United States
Phone: +1 916-726-1827
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.5
site: https://stores.kay.com/ca/citrus-heights/547?cid=seo-listings
Cheap Liquidation: David & Sons Fine Jewelers - San Diego Engagement Rings Trade-In Solutions
worktime:
DayTime
Monday10 AM–8 PM
Tuesday10 AM–8 PM
Wednesday10 AM–8 PM
Thursday10 AM–8 PM
Friday10 AM–8 PM
Saturday10 AM–8 PM
Sunday11 AM–7 PM




Name: F***** T
Date: 2023-12-06 00:23:29
Rating: 5
Comment: Good place and great customer service.

Name: S**** C**
Date: 2023-12-03 05:11:24
Rating: 4
Comment: Good and personal service and time taken to assist us.

Name: D***** H***
Date: 2023-12-01 23:09:18
Rating: 5
Comment: Narinder was amazing! She was very attentive and had some great input. I was shopping for my daughter and she made it stress-free and fun!
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Name: D** P*******
Date: 2023-11-29 02:40:28
Rating: 5
Comment: Always a pleasure coming in here. Kat is so easy to talk to and guild you in the right direction. Thank you ladies for always knowing how to help pick out the finest jewelry.

Name: L** W********
Date: 2023-11-28 02:58:55
Rating: 5
Comment: Narinder you are the best!! If ever I need to make a purchase I come in and get your friendly smile and the greatest sales prices on beautiful pieces. Look shell take care of you as well as Natalia! Thanks Kay Jewlers 💕

Name: A***** P*****
Date: 2023-11-25 20:53:38
Rating: 5
Comment: Kat was wonderful!

Name: P*** C******
Date: 2023-11-23 01:18:33
Rating: 5
Comment: Narinder was very helpful & knowledgeable.

Name: M****** G*****
Date: 2023-11-22 23:42:08
Rating: 5
Comment: I absolutely love this Kay Jewelers, Rifat has been helping with all our jewelry needs since 2019 she is always willing to go the extra mile to make sure we are satisfied. The whole staff is always super welcoming and helpful. Years later and we still only purchase here. The best in the business!

Name: T**** M*****
Date: 2023-11-21 21:41:54
Rating: 5
Comment: Alexander was extremely nice very professional and is knowledge was over the top he informed me of all the exclusive deals they had going on I went forward with doing business with him and was very pleased thank you so much Alexander!!!!

Name: B******* S**
Date: 2023-11-19 01:37:47
Rating: 5
Comment: Rico andKay were so great and helpful. Made my experience unbelievably memorable. I purchased my ring based on a comment that Kay made. I actually reared up when she said it. Totally appointed by the Lord. Amazing ring. Unbelievable experience.

Name: S**** M****
Date: 2023-11-18 21:42:52
Rating: 5
Comment: Alexander the great

Name: D**** W********
Date: 2023-11-17 20:45:14
Rating: 5
Comment: Rifi and Natalia were very helpful, and knowledgeable

Name: J*** N****
Date: 2023-11-11 00:54:53
Rating: 5
Comment: My fiancé,Vanessa, and I love working with Rifi! She is the store manager and has taken very good care of us. Rifi helped my fiancé pick out my wedding ring about a year ago and we came back today and she helped pick out Vanessa’s ring. We have never felt pressured by Rifi, she’s very good at what she does and has tons of patience. I dont believe we would have purchased a ring today if Rifi was not available. She’s very much a part of our story and we love it.

Name: W****** M******
Date: 2023-11-10 20:31:51
Rating: 5
Comment: Had a wonderful visiting and purchasing thankful to Narinder
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Name: M******* L*******
Date: 2023-11-08 05:58:01
Rating: 5
Comment: My husband took me in to get my birthday gift. We were greeted by Natalia and Rifi. Both ladies were very friendly, pleasant and helpful. They were very understanding of my price range. They worked with my husband and I and we walked out of the store with items that we love.We will be back.Thank you ladies!

Name: M*** M******
Date: 2023-11-04 20:26:37
Rating: 5
Comment: Kat and Narinder were amazing, the inspection on our jewelry was easy. I had to repair an item as well, that process was smooth. They educate and provide copies. Great experience, we had some laughs!

Name: P******** R****
Date: 2023-11-02 23:17:25
Rating: 5
Comment: Absolutely loved the service and attention provided by Bruni

Name: D**** H********
Date: 2023-10-30 00:36:59
Rating: 5
Comment: Kat was very helpful at the Sunrise Mall store, highly recommend choosing her for your jewelry needs.

Name: A**** F******
Date: 2023-10-18 18:37:49
Rating: 5
Comment: Narinder did an amazing job, she was very kind and respectful, she gave me a great deal. Thank you so much!

Name: S**** R*****
Date: 2023-10-15 21:25:05
Rating: 5
Comment: Wonderful experience. Rifi and Narinder were awesome to work with !!! Kay’s is the best!

Name: T*** T*****
Date: 2023-10-05 20:12:11
Rating: 5
Comment: Great! Rifi was awesome and kind

Name: O*****
Date: 2023-09-29 19:28:25
Rating: 5
Comment: The ladies at this location have been wonderful and made our shopping experience great!

Name: J**** P*****
Date: 2023-09-24 22:43:38
Rating: 5
Comment: My partner and I have been coming here for years to get her jewelry and they are so helpful and they take their time helping us find the perfect rings, bracelets, and necklace. Rifi and Natalia are wonderful. Thank you all so much!

Name: L**** C******
Date: 2023-09-17 19:32:40
Rating: 5
Comment: Patience and easy purchase

Name: m***** s******
Date: 2023-09-15 22:40:41
Rating: 5
Comment: Narinder was vary nice n she was very good with help for finding my ring very professional n also funny thank you Narinder

Name: P******* S******
Date: 2023-09-05 04:01:58
Rating: 5
Comment: Just as I was going to discontinue being a loyal customer of 40+ years with Kays due to a horrible unprofessional experience at Kays in Arden with assistance manager Heather (yelling at me in front of customers) and Nemo (questioing why she would yell at me) . I left the store with the intent never to give Kays another penny.I walked into the most attentive, customer service, empathetic Kays at the Sunrise Mall. I experienced the best customer service from both Rifi and Narinder. These two employees are an asset to the Kays Family and apologized profoundly on behalf of Arden store something Nemo should take lessons on. I would highly recommend Sunrise Kays jewelry. I went home and was so happy with the service I called and they took an order on a high item purchase Iwas looking at while in the store. Customer service continued even after I left the store. I will continue with Kays Jewelry as I have for many years but only the Sunrise store location even its is further. There is nothing like great customer service..thank you Sunrise store, Rifi and Narinder.

Name: C**** B***
Date: 2023-09-01 21:09:21
Rating: 5
Comment: Amazing Experience. I was helped as soon as I came in by the manager Rifi and Narinder. They were extremely kind and professional and made the whole experience simple and quick. I would recommend coming here to anyone in the market for jewelry.

Name: B****** H***
Date: 2023-09-01 19:39:32
Rating: 5
Comment: Rifi was humorous and made me feel relaxed and no pressure to buy. She gave me a great deal and was through throughout the buying process. She recommended a beautiful diamond and fits me perfectly! Thank you so much Rifi!

Name: S*****
Date: 2023-08-29 02:02:17
Rating: 5
Comment: We love these ladies! They helped with my engagement ring, wedding band and my husband’s. Just amazing service. Whenever we stop in for cleanings and inspection we always have a great experience and get to check out some other jewelry with expert advice as well.

Name: J**** P******
Date: 2023-08-28 23:52:36
Rating: 5
Comment: Great store, excellent customer service. Kat was knowledgeable and helped find the right piece for the right price.

Name: R****
Date: 2023-08-19 23:57:43
Rating: 5
Comment: Excellent customer service from the manager and discount offer. Finally got my future husband and I, beautiful diamond wedding bands.
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Name: J*** I*****
Date: 2023-08-19 22:50:08
Rating: 4
Comment: Narinder was very professional, and kind.The service she provided was awesome Ill definitely come back again!

Name: J***** M********
Date: 2023-08-19 22:43:41
Rating: 5
Comment: The manager was awesome thank you Rifi was wonderful got the ring Ive wanted.
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Name: A***** C*******
Date: 2023-08-19 22:32:09
Rating: 5
Comment: Seeing Kat again is always a pleasure. I had a better idea of my style after my last purchase & Kat was quick to assist. Wouldn’t think of any other place to go for my jewelry needs now.

Name: T**
Date: 2023-08-09 20:17:10
Rating: 5
Comment: Explained everything and got good recommendations highly recommend rifi Khalid good management

Name: R***** K****
Date: 2023-08-06 22:43:16
Rating: 5
Comment: Kat and Alexander were just amazing. Our rings are beautiful 😍

Name: L**** G****
Date: 2023-08-06 20:07:12
Rating: 5
Comment: Kat was great and helped me pick out a nice necklace for my husband.

Name: A****** C****
Date: 2023-08-06 02:18:59
Rating: 5
Comment: Alexander was so amazing. He was so kind and gracious. We loved the excellent service! Will be referring people to this store.

Name: R**** A******
Date: 2023-08-01 20:16:48
Rating: 5
Comment: Amazing customer service Natalia was the greatest help, super friendly and lost of information if you’re looking to purchase a ring for someone special this is the place.

Name: j****** a*******
Date: 2023-07-22 20:37:00
Rating: 5
Comment: This place is amazing and will 10/10 come back ask for manager Rifi she’s amazing

Name: N*** C********
Date: 2023-07-20 20:39:46
Rating: 5
Comment: Always helpful and polite always going the distance to help every customer I personally will be coming back

Name: K**** S*****
Date: 2023-07-18 22:03:15
Rating: 5
Comment: I saw Kat who helped me to get my ring cleaned after many years of abuse. They replace the prongs and made it so beautiful. I highly recommend going to see her and keeping up on keeping your jewelry maintained.
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Name: j**** t**
Date: 2023-07-13 20:14:33
Rating: 5
Comment: My boyfriend just got me 1 pair of earrings for me. Ms Rifi has been helped us a lot when I lost one of the earrings with the trade-in and get the new one. Would definitely be back to this location when we want to buy another one.

Name: A**** P********
Date: 2023-06-15 22:42:19
Rating: 5
Comment: Great customer service experience!! Lina is the epitome of GREAT customer service and has been very helpful with all of my shopping needs. Lina is a huge part in why I will continue to do business with Kay. Someone give Lina a raise!!

Name: L***** B**
Date: 2023-06-10 22:52:16
Rating: 5
Comment: Rifi was such a wonderful help today. I lost my wife’s original wedding ring and we went into Kay’s Jewelers in search of another one. She was patient and kind and answered all of our questions. My wife was not sure if she would find another ring she loved as much as the first but Rifi was super helpful in our search. She also was able to knock our purchase price down just enough so that I could afford the ring my wife wanted. Thanks Rifi & Narinder as well for helping us search for the perfect ring.

Name: D**** D*****
Date: 2023-05-26 22:18:15
Rating: 5
Comment: Rifi was awesome!! Definitely recommend her!

Name: K****** E*******
Date: 2023-05-18 20:56:22
Rating: 5
Comment: Rifi, the store manager, is most amazing person along with other agents. She helped me explaining clearly my options and giving me option on beautiful pieces.Thank you so much, you have gained my business!

Name: R***** D***** W***
Date: 2023-05-15 01:50:01
Rating: 5
Comment: Rifl narinder I love her 😍 she was amazing easy to talk to helpful with picking out nice things
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Name: L***** B*******
Date: 2023-05-13 23:16:52
Rating: 5
Comment: Absolutely love purchasing at Kay in County Club Mall. Reasonably price, great selection and friendly staff. The sales person Lina is amazing. We had an issue with an item purchased on line, she took care of us with no hassles or negative pressure. We later came back to purchase addition items at Kay’s due to her outstanding service. Friendliness and a smile go along way, especially these days!

Name: V****** J******
Date: 2023-05-12 23:33:27
Rating: 5
Comment: Since the day I walked in, October 2022, Rifi and the whole team have been AMAZING! I came in looking to buy an engagement ring for my girlfriend and I was fortunate to have Rifi help me pick out rings. The first thing I noticed was how Rifi guided me versus push me to look/buy a ring. No pressure the whole time. She’s very kind, has a great sense of humor and extremely knowledgeable about the jewelry. I walked out with a beautiful ring and was able to propose this April, my financé LOVES her ring! After I bought the ring, Rifi followed up with me, just to check in, answered ALL questions I had (I had a lot lol). When my fiancé and I came in together to get the ring sized, the first thing I did was show Rifi our proposal photos. She thanked us for showing her. I felt like it was necessary because she is now a part of our journey. I recommend coming in and working with Rifi and the team, it’s been a positive experience. Thank you Rifi!!!

Name: K*** C*********
Date: 2023-05-12 02:39:29
Rating: 5
Comment: Great help fantastic service!

Name: T****** W******
Date: 2023-05-07 21:10:47
Rating: 5
Comment: Rifi Khalid is an great manager she will work to your needs

Name: M****** C********
Date: 2023-05-06 00:53:52
Rating: 5
Comment: Rifi and Natalia made shopping for an engagement ring so easy and fun!! Great customer service, fair prices and fun environment. I will be a repeat guest as long as they are here! Thank you Rifi and Natalia!

Name: L**
Date: 2023-04-14 17:36:55
Rating: 4
Comment: This Kays Jewelers has great employees that are there to help . They have great deals all the time and the Clearance tab on their Web-sight .

Name: R**** S***
Date: 2023-04-13 03:57:20
Rating: 5
Comment: Narinder And Rifi were of so much help

Name: A****** V***
Date: 2023-04-08 20:22:01
Rating: 5
Comment: Rifi was amazing thank you so much

Name: B******* M***
Date: 2023-03-20 00:22:30
Rating: 5
Comment: I have been coming here for years and have always had an amazing experience with all staff at this location. They’re always very helpful and Rifat is always AMAZING with answering all my questions. I will always return to this location only for all my jewelry needs.

Name: C H*** (*******
Date: 2022-03-23 19:58:34
Rating: 5
Comment: Very nice place

Name: A*** W
Date: 2022-02-10 23:47:38
Rating: 5
Comment: Always a great selection of jewelry and watches. Cant beat the lifetime warranty on things either which includes cleaning and resizing.

Name: A*** M**** R******
Date: 2022-01-18 01:32:25
Rating: 4
Comment: Had a new band put on my 22 year old wedding ring. Turned out beautifully. Customer service was good with the exception of opening late. Staff was very attentive and I am happy with the results.

Name: C****** M*******
Date: 2021-12-30 02:59:43
Rating: 5
Comment: Fantastic staff great service.

Name: R****** O****
Date: 2021-12-27 18:57:14
Rating: 5
Comment: Very nice jewelery store. Large selection to choose from. Customer service very professional polite and curdious. Very clean and maintained .

Name: J*** M******
Date: 2021-11-28 00:35:23
Rating: 5
Comment: Kays the only place I trust.Best place to get jewelry from.

Name: M******* H***
Date: 2021-10-24 21:20:02
Rating: 5
Comment: The best customer service and so sweet

Name: D***** M****
Date: 2021-09-12 08:57:25
Rating: 5
Comment: Our sales rep was excellent!! She was friendly, knowledgeable, professional, and not the least bit pushy. We were pleased with the selection they had in stock for what we were looking for and couldnt be happier with our purchase and the warranty available

Name: D**** K****
Date: 2021-09-03 03:16:39
Rating: 5
Comment: This was my first time at Kay jewelers and me and my fiance went and I got her an anklet that she loved as well! Natalia the staff was a very professional and a very kind lady who helped us find what we were looking for. I would give her a rating of 20+ if I could! People like her are hard to find. Anyway, we bought what we wanted and all 3 of us were very happy! I would come back to this store because the staff( who helped us out) was very friendly! Highly recommend!

Name: E**** E********
Date: 2021-06-10 19:16:20
Rating: 5
Comment: Very helpful, polite

Name: S***** M**********
Date: 2021-05-13 22:10:21
Rating: 5
Comment: Purchased set of gold hoops. Staff is very nice and happy to assist with questions. Quality variety of products. Recommend highly.
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Name: W****** M******
Date: 2021-05-01 19:29:02
Rating: 5
Comment: Always friendly and helpful service.

Name: P**** P******
Date: 2020-12-23 03:44:11
Rating: 5
Comment: Kay jewelers is the best place to buy jewelry. This is a present for my beautiful wife.
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Name: K** B****
Date: 2020-10-16 20:14:40
Rating: 5
Comment: Great staff

Name: M*** R******
Date: 2019-11-10 04:39:28
Rating: 5
Comment: Friendly understanding and not forceful there the best 😄

Name: G***** T*****
Date: 2019-03-26 02:07:35
Rating: 4
Comment: No problem purchasing the rings we wanted

Name: B**** H*****
Date: 2018-12-16 04:02:03
Rating: 5
Comment: Great place I love Kay Jewelers

Name: J**** C***
Date: 2018-12-14 21:56:26
Rating: 5
Comment: Good place for Quality jewelry you know they will be around awhile to honor warranties if need be

Name: D**** A*******
Date: 2015-02-10 22:08:18
Rating: 5
Comment: Designed a ring to custom order using an heirloomed center stone. Turned out exactly as ordered and my bride loved it.