KAY Jewelers

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Name: A***** T********
Date: 2023-10-15 19:24:35
Rating: 5
Comment: Excellent customer service at this store. We will definitely e back.

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Name: N* R********
Date: 2023-10-03 23:13:29
Rating: 5
Comment: Went in for a battery change on my 30 year old watch (in the past it’s been a little tricky). It was changed PRONTO with no issues, the staff was very friendly, in and out so easy! Thanks for the great service.

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Name: C**** R********
Date: 2023-10-02 23:37:51
Rating: 5
Comment: Maddy was a perfect helper! She got my current ring to fit so easily, she even let us check our ring sizes to be sure for next time! Thank you so much!!

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Name: J***** M******
Date: 2023-09-30 18:57:46
Rating: 5
Comment: Keanu and Raul were extremely helpful and displayed exemplary customer service skills. Thank you guys

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Name: A***** G*
Date: 2023-09-23 01:31:52
Rating: 5
Comment: Dustin, Kristy, and Raul are such amazing staff and they have helped me out numerous times! Please go here for all of your jewlery needs, this place is amazing!

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Name: L**** P**********
Date: 2023-09-18 20:29:04
Rating: 5
Comment: Muddy was a wonderful salesperson. Very knowledgeable and helpful.

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Name: E***** E********
Date: 2023-09-09 01:16:10
Rating: 5
Comment: Always excellent service. Thanks guys

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Name: E******** D****
Date: 2023-09-07 01:09:45
Rating: 5
Comment: Was so accommodating excellent service

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Name: R***** S******
Date: 2023-09-06 21:09:19
Rating: 5
Comment: When to Kay is simply the best thank you 😊

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Name: J***** A
Date: 2023-09-02 18:40:13
Rating: 5
Comment: Dustin was a huge help replacing my watch battery! Great service

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Name: i***** n******
Date: 2023-09-01 02:08:25
Rating: 5
Comment: Best sale ever Raul

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Name: M****** V*******
Date: 2023-08-27 23:22:33
Rating: 5
Comment: Went to Kay’s to get my watch resized and was greeted by Dustin who helped me out. He was so nice and professional! I will definitely be coming back soon. Thank you for the amazing service!

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Name: H**** S******
Date: 2023-08-27 21:05:56
Rating: 5
Comment: Keanu was awesome. We will come back here every time and tell our friends

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Name: J**** N******
Date: 2023-08-25 20:48:18
Rating: 5
Comment: It was great. I found what I wanted instantly and was able to buy my gold bracelet in less than 20 minutes.

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Name: F*** H*
Date: 2023-08-18 01:54:45
Rating: 5
Comment: Raul did an excellent job resizing my watch in a very timely and professional manner. 10/10 would visit again for jewelry purchase or repair!

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Name: J**** B****
Date: 2023-08-18 01:03:30
Rating: 5
Comment: Great service and felt very welcome.

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Name: V******* M****
Date: 2023-08-12 21:58:13
Rating: 5
Comment: Excellent service. Will be returning. Ask for Dustin

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Name: B****** E******
Date: 2023-08-06 23:30:31
Rating: 5
Comment: Keanu and Mattie were great! Came in for a watch sizing and ring repair and both were so helpful!

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Name: T***** W******
Date: 2023-07-25 20:13:34
Rating: 5
Comment: Amazing customer service every time i come in

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Name: R****** P*
Date: 2023-07-23 00:25:23
Rating: 5
Comment: This my day on my special day - my bday !!

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Name: P****** L***
Date: 2023-07-17 21:46:07
Rating: 5
Comment: Great staff. Kristi was excellent in customer service. Removed watch links with no problems

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Name: D****** O*****
Date: 2023-06-30 00:59:11
Rating: 5
Comment: Great customer service

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Name: C**** P*******
Date: 2023-06-24 18:08:51
Rating: 5
Comment: Super friendly great work! Very helpful

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Name: K**** S****
Date: 2023-06-18 01:28:05
Rating: 5
Comment: Kristie was absolutely helpful and wonderful and would definitely recommend this jewelry shop to anyone!! The best customer service Ive ever had by far!

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Name: M****** A*****
Date: 2023-06-11 23:42:00
Rating: 5
Comment: Great, fast service. Super friendly staff! Would def come again.

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Name: j****** j***
Date: 2023-05-28 20:16:24
Rating: 5
Comment: Thanks for hooking me with my watch. I appreciate your quick response. From Eugene

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Name: J******* M*****
Date: 2023-05-20 23:20:41
Rating: 5
Comment: Dustin did a great job helping with everything I needed. I was very happy with the fast service and kind, helpful assistance.

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Name: D*****
Date: 2023-05-13 20:43:57
Rating: 5
Comment: Came in to purchase a gift for my wife the mother of our three daughters 💕 great selection awesome Staff.

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Name: J**** Z
Date: 2023-05-11 22:33:18
Rating: 5
Comment: Amazing service, Raul went through some chains with me and really helped me pick the right one for the style i was going for will be coming again Come talk to Raul for any type of jewelry!

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Name: B**** R******
Date: 2023-05-06 23:25:26
Rating: 5
Comment: I came here to fix my engagement ring that got flatted on one side due to an accident at work. The manager (unsure of his name but he was very professional and kind) fix my ring for me! Great customer service and speedy service. Thank you so much again!!

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Name: T**** L***
Date: 2023-05-06 01:22:50
Rating: 5
Comment: Most excellent

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Name: T**** K*****
Date: 2023-04-28 21:41:15
Rating: 5
Comment: Top notch service!

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Name: J******* D*****
Date: 2023-04-23 23:45:55
Rating: 5
Comment: Came in today and it was a little packed but I was helped promptly. Mandy was the person helping us and she did an excellent job. Lots of patience to help us find what we needed. Highly recommend speaking to her if you have questions or concerns.

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Name: L** M*******
Date: 2023-03-27 22:51:28
Rating: 5
Comment: First time in here .. the manager Dustin and Keanu were phenomenal . Great customer!! Very helpful and fast . Will be coming in again

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Name: B****** M*******
Date: 2023-03-27 20:09:24
Rating: 5
Comment: Excellent customer service experience today at the Redlands Kay’s. My warranty covers the repair I was after. Fast and easy thanks to Dustin.

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Name: M****** A*******
Date: 2023-03-24 22:27:28
Rating: 5
Comment: Ive been going to Kays since the 80s. I visited the location in Redlands to pick up my sisters bracelet. Maddy was FANTASTIC! I will definitely be back to see her in the future!

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Name: P*******
Date: 2023-03-19 23:41:23
Rating: 5
Comment: Maddy was great and made us feel comfortable and welcome! She helped with our needs and we left satisfied!

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Name: S******* P*****
Date: 2023-03-19 22:29:11
Rating: 5
Comment: Dustin & Mattie are great!!

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Name: J**** J*
Date: 2023-03-19 19:21:12
Rating: 5
Comment: Amazing help from everyone in for today.

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Name: E******** G******
Date: 2023-03-19 01:26:58
Rating: 5
Comment: AMAZING CUSTOMER SERVICE! Thanks to Maddie she makes every experience at Kay feel like we’re hanging out with friends. She is why we keep pursuing our jewelry at Kay! They even clean your jewelry in 5 minutes! BLING BLING!

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Name: A** B****
Date: 2023-03-19 00:16:47
Rating: 5
Comment: Dustin did an amazing job helping me and my fiancé with our engagement rings!!

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Name: J**** M******
Date: 2023-03-18 18:55:46
Rating: 5
Comment: My wife stopped by to get her ring cleaned. Her ring looks awesome and the men working there were super nice and helpful to her! Will definitely be back to get a bigger ring for myself.

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Name: T***** P******
Date: 2023-03-17 20:42:22
Rating: 5
Comment: Was a great experience! Marry helped me out.

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Name: R**** G***
Date: 2023-03-16 19:03:34
Rating: 5
Comment: Fantastic customer service.

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Name: S* G
Date: 2023-03-15 23:27:40
Rating: 5
Comment: Great service! Amazing ring/ jewelry buffering. Always making us feel welcomed. Loved the energy :D 12/10 recommend ! Thank you so much gentlemen!

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Name: S**** H*****
Date: 2023-03-15 00:14:22
Rating: 5
Comment: Maddy was extremely friendly and helpful. I have always had great service at Kay’s! And I was happy because they even got my ring back to me earlier than quoted! 😁

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Name: A***** L****
Date: 2023-03-14 00:48:59
Rating: 5
Comment: Dustin is so kind and is always so helpful!

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Name: N***** M*****
Date: 2023-03-14 00:45:23
Rating: 5
Comment: Hi my name is nayely Maddy was a great help. Thank you

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Name: A****** H******
Date: 2023-03-13 19:22:37
Rating: 5
Comment: Dustin helped me out alot. Really knows everything that I can throw at him. Id give him 10,000/10,000. Best ever.

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Name: C****** T*****
Date: 2022-03-28 22:14:36
Rating: 5
Comment: Good customer service and great prices

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Name: G*** U*****
Date: 2022-01-09 03:18:51
Rating: 4
Comment: Hubby bought me gold cross earrings got a nice discount fast service

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Name: L*** �*** M
Date: 2021-03-15 00:50:27
Rating: 5
Comment: Very pleasant atmosphere. Kind and helpful.

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Name: P*** L****
Date: 2021-02-27 20:35:44
Rating: 5
Comment: Amber was excellent, very friendly & helpful, we were looking for a specific item & we got exactly what we wanted!!!

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Name: M***** V
Date: 2021-02-09 01:43:53
Rating: 5
Comment: Great service and very helpful

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Name: D**** Y**
Date: 2021-01-23 00:38:40
Rating: 5
Comment: Great team here

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Name: J**** R******
Date: 2020-12-28 21:44:42
Rating: 5
Comment: Store manager Dustin is the greatest best customer service ever . Highly recommended

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Name: O*** H********
Date: 2020-12-16 01:58:25
Rating: 5
Comment: Best place ever

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Name: j**** a******
Date: 2020-11-25 01:43:08
Rating: 5
Comment: Great and very patient staff.

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Name: O******* D*******
Date: 2020-09-13 01:36:19
Rating: 5
Comment: Nice staff. They remind you when your jewelry is ready.

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Name: B****** W***
Date: 2020-02-14 05:03:34
Rating: 5
Comment: Ive been a Kays customer since 2008 and let me tell you something, this has been the best Kay jewelers Ive been at. Mariah has taken care of me since day one and she is amazing, super friendly but very professional at the same time she always has the right attitude and knowledge for me. I love surprising my wife with gifts but Im a guy so Ill buy something she hates but then Mariah to the rescue bails me out and helps me get something that she loves. Im not sure how she knows but she does I will be coming here even if I move away everyone here always has a smile and I always feel welcome not like other places Ive been

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Name: D**** L****
Date: 2019-09-16 10:22:19
Rating: 4
Comment: Very friendly, funny, and quick service. If you need a watch repair or new battery this is the guy. Cash or check only, though hell say you can pay him later if you dont come prepared. Hes been in the building for ages.

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Name: P*** S**** J*
Date: 2019-03-18 21:50:21
Rating: 5
Comment: Very nice staff.

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Name: H******* F***
Date: 2019-03-13 17:45:44
Rating: 5
Comment: Over the past year and a half, I got an engagement ring and two wedding rings here. Dustin is very friendly and helpful, and everyone else was very accommodating and helped me understand the different options available to me. Make sure you give yourself plenty of time when you order pieces, as turnaround can take time.

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Name: L*** R******
Date: 2018-12-30 01:10:32
Rating: 5
Comment: Always Excellent Service !

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Name: G******* A*****
Date: 2018-07-21 06:03:55
Rating: 5
Comment: Tell me why Mariah the girl who helped me at kay jewlers was on the news she helped saved 2 kids. Never a dull moment at mountain grove plaza I love this kay Mariah was so sweet and informative and now shes saving kids hahha Ill be a customer for life. Keep it up kay

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Name: D**** A******
Date: 2018-07-21 04:40:51
Rating: 5
Comment: We bought a ring from this place and the girl that helped us was really nice. Great customer service. Then I hear that she saved 2 little kids from being locked inside a car in the heat. Her name is Mariah.

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Name: R**** Q**** L**
Date: 2018-05-22 02:32:21
Rating: 5
Comment: Every visit here, is a good visit. There is always someone with a smile, ready to help.

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Name: M******
Date: 2016-05-08 02:15:44
Rating: 5
Comment: Went into Kay yesterday wanting to purchase a nice mens watch for special occasions or just for every day wearing and I came out with a very nice Citizen Eco Drive Watch. The watch looks amazing and best of all, Ill never have to replace the battery since it can recharge itself by any light source. The staff there are very friendly. Xochitl was the person who helped me and she was great! I received a lot of information and product knowledge, which I felt was enough to persuade my purchase. Also, I got approved for credit (which Im trying to build up) so I didnt have to pay anything in store as well. The only downside for me was the lack of parking...But anyways, if youre looking for a place to buy nice jewelry at great prices, give this place a try. Thanks Kay, and thanks Xochitl!