KAY Jewelers

address: 263 Southland Mall, Hayward, CA 94545, United States
Phone: +1 510-670-0195
services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.4
site: https://stores.kay.com/ca/hayward/563?cid=seo-listings
Cheap Liquidation: Estate Sales & Appraisals Diamonds Forever
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday11 AM–7 PM




Name: K M*********
Date: 2023-11-18 20:01:59
Rating: 5
Comment: Sonia is absolutely amazing.

Name: A***** V*****
Date: 2023-11-09 23:14:12
Rating: 5
Comment: Super friendly customer service

Name: C G****
Date: 2023-09-25 02:27:54
Rating: 5
Comment: Was in for a routine cleaning of my wife’s wedding ring, excellent customer service the manager there is really nice and will make your visit a pleasant experience.
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Name: M L
Date: 2023-09-15 20:58:48
Rating: 5
Comment: Staff is friendly and nice. Thank you Sonia for entertaining us. Visiting Southland Mall

Name: R*** S********
Date: 2023-09-14 23:44:36
Rating: 5
Comment: Marrjiorie!! provided Excellent Customer Service! Hayward, Ca Southland ❤️❤️❤️

Name: S***** I*****
Date: 2023-03-21 20:08:24
Rating: 5
Comment: Really friendly and positive attitude. Great price for cuban link.

Name: A***** T*****
Date: 2023-03-12 21:39:28
Rating: 5
Comment: Sonia is the best look for her

Name: J**** M
Date: 2023-03-08 00:36:56
Rating: 5
Comment: Wonderful experience. Elizabeth is such a great employee, she was very patient with my fiancé and I, she made sure we had the best service possible. She deserves a raise!!! :)

Name: l*** s*****
Date: 2023-03-08 00:35:34
Rating: 5
Comment: Elizabeth was amazing!!!!!!!!!!!

Name: W***** T*****
Date: 2023-03-07 01:18:45
Rating: 5
Comment: Sonia was very sweet, helpful and knowledgeable!

Name: J*** T****
Date: 2023-03-07 01:14:26
Rating: 5
Comment: Sonia is the best! She helped my husband find the most beautiful wedding ring to replace my temporary ring! Thanks Sonia!

Name: R****** K*****
Date: 2023-03-05 21:23:56
Rating: 5
Comment: Great service amazing and beautiful people working here Marjorie and sonia took care of me thank you

Name: D****** M***
Date: 2023-03-05 20:41:53
Rating: 5
Comment: Awesome customer service !!! Good pricing too

Name: y***** v*******
Date: 2023-03-04 03:01:09
Rating: 5
Comment: Came to pick up our wedding rings was greeted by Sonia and she provided the best customer service.

Name: M** A*****
Date: 2023-03-03 02:34:44
Rating: 5
Comment: Sonya was so helpful !!

Name: m***** a*******
Date: 2022-01-06 17:38:56
Rating: 5
Comment: I love this place ❤

Name: G****** W*******
Date: 2021-12-13 19:13:30
Rating: 5
Comment: They have great customer service at the Southland Mall in Hayward and I Love the jewelry and they have great sales.

Name: s******* a****
Date: 2021-10-29 03:43:19
Rating: 5
Comment: I want to say thank you to Nina Miller for being so professional and helpful with assisting me with resizing three rings of mine.I also want to say thank you to Shantelwho also assistant me when Nina was not available.The Southside location staff has an amazing crew of employees and are under great leadership. You couldnt be in better hands of a group of people when it comes to handling your jewelry.

Name: M****** V****
Date: 2021-03-23 05:33:52
Rating: 5
Comment: Great staffs and friendly store manager. They were very helpful with my purchase. I had an online issue and they were able to resolve it for me. Happy with my purchase.

Name: j*** G****
Date: 2020-12-20 02:49:43
Rating: 5
Comment: Excellent

Name: j*** m*****
Date: 2020-12-17 22:35:00
Rating: 5
Comment: Nice folks

Name: T****** �**** T* T*****
Date: 2020-12-12 03:53:21
Rating: 5
Comment: The sales lady was soo help and friendly made everything smooth!

Name: M****** L*********
Date: 2020-07-29 20:11:58
Rating: 5
Comment: All the staff are very professional, I was working with Angelica❤very patient and kind, her customer service skills are on point, due to covid-19, they shut the mall down and we had some hiccups with delivery, but she stayed on top of it and gave me updates. Kudos to Kays and her staff. And a big shout out to Angelica. God bless and stay safeThanks a bunch🙏❤

Name: L***** C*
Date: 2019-05-09 19:39:37
Rating: 5
Comment: Amazing staff here. Greeted the second you walk in. Every employee there was very helpful. Very patient, took their time and didnt rush me through my jewelry picking process. I walked out very happy and satisfied with my choice

Name: j**** b****
Date: 2019-03-10 06:30:15
Rating: 4
Comment: The sales person was extremely helpful!!!

Name: C****** R**********
Date: 2019-01-28 02:20:39
Rating: 5
Comment: Kay Jewelers in Southland is friendly, knowledgeable, helpful, and thoughtful in their suggestions. I have had my wedding ring cleaned there numerous times and like the folks who work there.

Name: B*** G***
Date: 2019-01-14 14:16:17
Rating: 5
Comment: I buy a lot of jewelry here Im very satisfied the staff is professional and very friendly

Name: e*** b****
Date: 2018-12-27 02:39:22
Rating: 5
Comment: The person that helped me was very kind...I was about to Exchange a but she said the ring that I have was special that my husband picked it and I should keep that style of ring and she was very right thank you

Name: M********* T*****
Date: 2018-11-09 04:39:16
Rating: 5
Comment: Great workers! Friendly and very helpful!

Name: j*** h********
Date: 2018-06-26 02:20:56
Rating: 4
Comment: Cool

Name: C****** R
Date: 2017-01-03 05:08:13
Rating: 5
Comment: My husband and I went there to purchase me an upgraded wedding ring for our 10 years anniversary. Angelica helped us and she was great! She was very attentive, personable, friendly and gave great suggestions. I am so pleased with my new ring and cant wait to pick it up! Thank you Angelina for making us feel so welcomed and for giving us great suggestions.

Name: c***** a*******
Date: 2016-04-29 01:38:37
Rating: 5
Comment: They help me alot Erica and Jacob. Will come back again and thats forsure