KAY Jewelers

address: 1284 Galleria At Tyler, Riverside, CA 92503, United States
Phone: +1 951-637-6545
services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.7
site: https://stores.kay.com/ca/riverside/2380?cid=seo-listings
Cheap Liquidation: Nunneley Estates & Appraisals All West Appraisal
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday11 AM–7 PM




Name: F******* R******
Date: 2023-12-08 23:12:10
Rating: 5
Comment: Tien and Maribel provided very helpful and insightful information about the rings I was looking at! Very much recommend shopping for engagement rings here. Excellent customer service!

Name: K**** C
Date: 2023-12-05 00:30:12
Rating: 5
Comment: Tien, Maribel and Adrian were amazing! Helpful through the entire process, and very happy with their recommendations and service. Thank you!

Name: n*** c*******
Date: 2023-11-30 20:37:19
Rating: 5
Comment: Tin was such an amazing lady great customer service
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Name: K***
Date: 2023-11-30 19:20:23
Rating: 5
Comment: The manager was very helpful and friendly to help me find the perfect ring for my partner. Would absolutely reccomend.

Name: M****** G****
Date: 2023-11-28 23:16:27
Rating: 5
Comment: Dalia took great care of us! Very knowledgeable and professional. Highly recommend asking for her when you visit the Tyler Mall location

Name: E**** F******
Date: 2023-11-25 21:55:55
Rating: 5
Comment: Awesome customer service! Every time I walk into this store it’s a different experience. You get a vibration of family. Thanks!

Name: F***** D***
Date: 2023-11-25 20:14:35
Rating: 5
Comment: Excellent service from Maribel and Tien. Feeling confident I will WOW my wife with the beautiful gift. Thank you for making this moment special for us.

Name: T****** G****
Date: 2023-11-24 19:11:42
Rating: 5
Comment: Leslie was great!

Name: J**** M******
Date: 2023-11-24 19:00:30
Rating: 5
Comment: Tien and Maribel provided exceptional service. They both gave great advice and provided a variety of great options!They were very friendly and professional!

Name: b***** m******
Date: 2023-11-22 21:51:26
Rating: 5
Comment: A very friendly and welcoming environment. The help of Dalia was much appreciated as my siblings and I chose a Mothers Day ring for my mother. I greatly appreciate her patience in working with us as she shows us several rings until we are satisfied. Thank you Dalia!

Name: A**** M*****
Date: 2023-11-21 22:13:13
Rating: 5
Comment: Easy to use online store, very friendly in person.

Name: j*** C*****
Date: 2023-11-19 23:18:44
Rating: 5
Comment: Tiene was very helpful customizing my wife’s Disney necklace. Can’t wait to see what the finished product looks like!

Name: J***** A***
Date: 2023-11-15 01:51:12
Rating: 5
Comment: Maribel was of great assistance today in finding the perfect gift for my nephew’s baptism. Prices are great as well 😊

Name: M****** L****
Date: 2023-11-11 22:43:59
Rating: 5
Comment: Had an awesome experience here at Kay jewelry in Tyler mall. The lady Mary belle was very helpful and picked out a necklace I knew my wife would love. Thanks again Mary

Name: O*************
Date: 2023-11-11 02:11:24
Rating: 5
Comment: Got a sweet engagement ring great service
Photo

Name: B**************** C*
Date: 2023-11-01 01:35:07
Rating: 5
Comment: Dalia went above and beyond. 10/10 service

Name: M******* B***
Date: 2023-10-29 20:35:32
Rating: 5
Comment: Tien was a good sales person. Very nice and professional.

Name: J*** M*********
Date: 2023-10-28 21:08:23
Rating: 5
Comment: I go to different Kays but because of Mrs Tien, and her professionalism, im making this Kays MY store.

Name: D**** R***
Date: 2023-10-27 01:56:25
Rating: 5
Comment: Very nice experience enjoyed shopping here. Would highly recommend

Name: j***** l****
Date: 2023-10-23 20:07:54
Rating: 5
Comment: Leslie was an amazing help !!! Great place to visit will be returning!!

Name: t****
Date: 2023-10-22 01:57:31
Rating: 5
Comment: When I went they was very helpful in choosing earrings for me and the lady was super nice with it very professional

Name: C***** R*****
Date: 2023-10-21 19:12:05
Rating: 5
Comment: Tien was amazing helping us choose a gift for my mother in law! She was patient and showed us so many pretty options.

Name: D***** T*******
Date: 2023-10-21 01:08:56
Rating: 5
Comment: I Love Love Kays Jewelers at the Tyler mall Galleria, the Management is always so .helpful and very informative regarding the jewelry..

Name: M***** P******
Date: 2023-10-20 21:22:16
Rating: 5
Comment: Maribel was an excellent sells rep I was moved to make another purchase because of how friendly and helpful she was.

Name: a******** l****
Date: 2023-10-15 02:18:39
Rating: 5
Comment: Angel is was a great salesperson ! very positive attitude and very informative on different pieces. He worked with our budget and told us about the different payment plans/options!!! Will be purchasing with him again soon

Name: J***** R*******
Date: 2023-10-14 21:20:59
Rating: 5
Comment: So I had the best day of my life when Christian and Maribel helped my bf buy me a ring and I’ve been so satisfied with my purchase if u wanna get a REAL ring come to Kay jewelers

Name: J** S**
Date: 2023-10-14 18:40:03
Rating: 5
Comment: Had a great experience! Got help right away, was in and out. I feel bad because I forgot the lady’s name that helped me find a promise ring. But I’ll definitely be back for the engagement ring because of her. 👌🏽👌🏽

Name: K**** D****
Date: 2023-10-07 20:23:25
Rating: 5
Comment: Tien was so much help! With her assistance I was able to to find the perfect gift for my cousins 15th birthday gift

Name: K****** G*****
Date: 2023-10-07 20:16:58
Rating: 4
Comment: Marybella had great customer service

Name: M**** G********
Date: 2023-10-05 19:10:17
Rating: 5
Comment: Maribel helped me find the perfect elephant pendant/necklace. Thank you!!

Name: M****** G****
Date: 2023-10-04 21:59:03
Rating: 5
Comment: Dalia and Sam were so helpful and great to work with! Always a good experience at this location.

Name: S***** D****
Date: 2023-09-09 01:49:10
Rating: 5
Comment: Great! Service! Everyone was kind and helpful.

Name: c***** m*******
Date: 2023-09-06 20:49:39
Rating: 5
Comment: Katie and Dalia are amazing definitely coming back!

Name: E***
Date: 2023-08-15 21:40:57
Rating: 5
Comment: Great experience very helpful staff

Name: J********
Date: 2023-07-23 22:02:15
Rating: 5
Comment: Thank you Maribel for being such a kind and sweet person. We ask questions and she was able to provide us answers related to our accounts . My husband and I appreciate your time .Thank you 😊

Name: A***** D* L* O
Date: 2023-07-16 19:40:30
Rating: 5
Comment: Great, friendly service!

Name: A********* S*****
Date: 2023-07-15 00:25:44
Rating: 5
Comment: They have always been amazing to me! I have heard horror stories when it has come to people, I know having their rings restored. When I had my ring soldered together the original store I purchased it from completely altered one side’s architecture. Fast forward 5 years later, the prongs of my ring completely disintegrated on one side, and the diamond fell out. It took two days to find the diamond! Thankfully I found it, but was nervous Kay’s wouldn’t be able to restore my retired ring - BUT THEY DID & IT’S even better than before. They went above and beyond; restored, coated the ring and realigned the part that was previously damaged when the anniversary band was soldered on. I’m so happy & in love!

Name: A****** R*****
Date: 2023-07-12 20:31:22
Rating: 5
Comment: Maribel was so sweet! And was quick to help us! Thank youu

Name: e* c**** p*****
Date: 2023-07-10 00:11:43
Rating: 5
Comment: The best experience thank you very much

Name: P***** T** B*******
Date: 2023-07-03 20:43:46
Rating: 5
Comment: Maribel helped me out Great customer service. I left blinking and happy

Name: A***** L*****
Date: 2023-06-28 18:45:08
Rating: 5
Comment: Wonderful experience, Dalia was very helpful during the whole process! Thank you!

Name: B****** W****
Date: 2023-06-28 01:11:29
Rating: 5
Comment: Maribel was amazing and found us the perfect wedding band. Definitely coming back!!!

Name: V***** C******
Date: 2023-06-24 19:45:36
Rating: 5
Comment: Really impressed with the level of service. Dalia provided me. Dalia went out of her way to take care of my issue. Whenever you are shopping at Kay jewelers in the Riverside look up Dalia for a great customer experience!

Name: R*** L***********
Date: 2023-06-12 01:37:39
Rating: 5
Comment: She helped my girlfriend and I find the ring of her dreams! Such a great experience with Maribel! Ask for her for anything you need! 😁
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Name: C*** H********
Date: 2023-06-09 02:40:20
Rating: 5
Comment: My husband and I got to pick out my anniversary ring together, we got helped quick and found something beautiful right away. This is our 5th time shopping at this location and we will be back.

Name: M**** J******
Date: 2023-06-03 20:46:17
Rating: 5
Comment: My wife and I are celebrating 41 years together. We came to Kays and found 2 beautiful rings that represent our time together. Ashley was very kind and patient as well as informative. She helped us choose our wedding bands. Thank you for your kindness!!! We will be back!

Name: J***** V******
Date: 2023-05-31 18:28:42
Rating: 5
Comment: I came to the Tyler mall location to purchase a gift for my girlfriends birthday and Dalia was very helpful! Great service!

Name: L*** C*********
Date: 2023-05-30 21:05:00
Rating: 5
Comment: Ashley & Maribel were so knowledgeable and helpful. Im planning on upgrading my wedding ring and they were both so nice. Although I wasnt able to do the upgrade today I will definitely be back. I would definitely recommend them both!

Name: F****** n****
Date: 2023-05-29 19:24:17
Rating: 5
Comment: Mary belle was excellent while helping me with my transaction there

Name: B**** G********
Date: 2023-05-21 23:55:01
Rating: 5
Comment: Maribel was very helpful. She helped me choose between watches for my wife and I’s anniversary. She was polite, patient, and knowledgeable and answered all of our many questions. Thank you very much Maribel you helped us out a lot with our decision. I will be coming back here for future purchases.
Photo

Name: J****** A*****
Date: 2023-05-21 21:38:57
Rating: 5
Comment: Maribell was super helpful and nice!

Name: D***** H******
Date: 2023-05-19 19:35:24
Rating: 5
Comment: I had a great experience at the Kay’s in riverside. Maribel was an excellent help. She was knowledgeable, patient, and had great recommendations for what I was looking for.

Name: a***** a****
Date: 2023-05-16 01:26:12
Rating: 5
Comment: Maribel was very kind and helpful.

Name: A******* J***** P******
Date: 2023-05-14 22:37:31
Rating: 5
Comment: Christian was very helpful! Excellent service! Thank you!

Name: A****** H********
Date: 2023-05-14 03:15:20
Rating: 5
Comment: Amazing service, with an amazing attitude.

Name: J***** O****
Date: 2023-05-14 02:04:10
Rating: 5
Comment: Great service! Dalia and Ashley are very patient and friendly! I felt really cared for doing business with them!

Name: A***** S******
Date: 2023-05-08 20:24:37
Rating: 5
Comment: Maribel was such great help! Made shopping easy thank you 😊
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Name: B*** G*****
Date: 2023-05-07 19:58:16
Rating: 5
Comment: We love the service our sales person Maribel was the best. We love the quality and their guarantee and warranty on their items. Very happy customers. We will continue to come here.

Name: A**** S*****
Date: 2023-05-06 23:51:09
Rating: 5
Comment: Dalia was amazing to work with. She helped pick out the best ring!

Name: Y*** A********
Date: 2023-05-06 22:23:24
Rating: 5
Comment: Great experience. The ladies were all great. Marisa and Ashley were super helpful and very knowledgeable.

Name: E******** F*****
Date: 2023-05-06 19:30:53
Rating: 5
Comment: Dalia helped my family and I so much, I can’t thank her enough! I can’t wait for these special moments to happen!

Name: E****** S******
Date: 2023-05-06 18:33:15
Rating: 5
Comment: Dalia, Maribel and Jen gave us the best help possible in fulfilling my fiancés wish in exchanging her ring to the right color se wanted. It was a difficult time and process but they were all able to get it done!

Name: A***** I*****
Date: 2023-05-05 20:47:32
Rating: 5
Comment: Merissa was the “BEST”!!! Her attitude with awesome!!! on a scale from 1 to 10. I will give her 100%!!!

Name: D***** S*********
Date: 2023-05-02 19:31:37
Rating: 5
Comment: Maribel was excellent and has provided great service the last several times I’ve been in!!

Name: W**** G********
Date: 2023-04-28 02:09:00
Rating: 5
Comment: Had a great experience!!! As soon as I walked in Maribel was busy but didn’t hesitate to help me despite the fact that I walked in like 10mins before they were closing she didn’t rush me out helped me she was very polite and helpful and I made my purchase and I was very satisfied also Ashley was very sweet and polite they both have great costumer service. Definitely will be coming back to KAY jewelers in Riverside.

Name: N*** H******
Date: 2023-04-26 22:15:41
Rating: 5
Comment: Dalia was wonderful with everything she helps me with every time I come in.Love Her

Name: L*** C**
Date: 2023-04-24 22:09:57
Rating: 5
Comment: Dalia and Christian were knowledgeable friendly and trustworthy! Thank you Kay Jewelers

Name: i**** v*********
Date: 2023-03-19 23:04:03
Rating: 5
Comment: If you are a Kay jeweler customer this is the place to go. I bought my wifes engagement ring and wedding band in a different location in eastvale so i went back for a pair of earrings come to realize the sold me 2 different sizes. To make a long story short they could have swapped them for what I paid for but kept giving us a run around but when I came to the Tyler mall location they not only help us but were able to fix the mistake that a different location took months to try to fix. This location took on a pair of weeks. Super happy now. I will only be doing business with this location from now on.

Name: C**** N****
Date: 2023-03-15 02:01:46
Rating: 5
Comment: Maribel Castrellon was amazing!! she helped us chose our engagement ring and was super helpful and nice! definitely recommend going and asking for Maribel 🤍

Name: E***** M*******
Date: 2023-03-12 02:59:00
Rating: 5
Comment: Amazing customer service!

Name: D***** D* L***
Date: 2023-03-12 01:39:55
Rating: 5
Comment: Christian and Dahlia were very helpful and kind!
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Name: R****** R***
Date: 2023-02-12 19:50:36
Rating: 5
Comment: Ashley helped me with an engagement ring and was not only kind, knowledgeable, and helpful but she went above and beyond when I encountered an issue with resizing the ring. She and her manager went out of their way to take care of the situation and made sure I had nothing to worry about. Would definitely recommend working with her for your jewelry needs.

Name: m****** q******
Date: 2023-01-15 01:23:32
Rating: 5
Comment: Ashley was amazing. She took her time with me to make sure I found the perfect ring. I am so very happy with my purchase and its all thanks to her.

Name: J**** G*****
Date: 2022-12-21 01:34:49
Rating: 5
Comment: Merissa was so knowledgeable and patient even with the holidays chaos! Definitely returning in the future!

Name: M**** B******
Date: 2022-12-13 19:39:45
Rating: 5
Comment: Excellent service, very aware, very professional, got help from Merissa & maribel

Name: L**** T*******
Date: 2022-05-12 08:21:46
Rating: 5
Comment: Great

Name: K*** R******
Date: 2021-11-23 07:27:49
Rating: 5
Comment: Found just what I was looking for and the associate was very knowledgeable.

Name: E*** R***
Date: 2021-11-17 21:20:46
Rating: 5
Comment: I love my toy store..

Name: B*** M******
Date: 2021-08-01 23:38:29
Rating: 5
Comment: Great costumer service.

Name: M****** R****
Date: 2021-04-25 01:06:36
Rating: 5
Comment: Damien Ceraulo was so awesome. He took his time with us and was so professional. We are so happy with our set of rings.
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Name: C********** D******
Date: 2021-04-04 02:39:17
Rating: 5
Comment: Although I did not purchase an item this day but the host sandy was very helpful and made me feel welcome. I did not feel rushed, I would recommend this store to the conscious of quality consumer.

Name: J***** W*******
Date: 2019-10-08 16:07:05
Rating: 5
Comment: I would recommend seeing Katie or Damien. They are so nice and helpful! They never pressure me and will still spend time with me. Unlike the other stores who look at me and my fiance as if we cant afford anything. We ONLY purchase from Katie and Damien at the Tyler location.

Name: A*** A*****
Date: 2019-02-24 05:08:57
Rating: 4
Comment: Great customer service. Beautiful rings and other jewelry. I just wished they had more fashion items line cocktail rings and more necklaces.

Name: M S***** (**********
Date: 2018-11-06 02:58:22
Rating: 5
Comment: Prompt service and excellent selections!

Name: C*** A*****
Date: 2018-08-20 00:47:06
Rating: 5
Comment: Excellent service Great selection of Bridal Rings. Ask for Luis Rhonda or Katie. They will take care of all your Bridal jewelry needs.Riverside customer 92503

Name: R******* B*******
Date: 2018-07-29 17:37:26
Rating: 5
Comment: If you’re looking for a great sales lady see Katie she’s the best very helpful. All these people are leaving bad reviews if they were so bad why buy from them !? Obviously they are doing something right. I have been here many times always have a great experience. This place isn’t a cheap place if you don’t have the money then don’t be upset when you can’t leave with something.

Name: P******* E******
Date: 2016-08-27 02:31:26
Rating: 5
Comment: Very good customer services & great deals

Name: V****** A******
Date: 2015-05-17 04:34:44
Rating: 5
Comment: Everyone there was so friendly and helpful. ...Krista, Cathy, and Pam went above and beyond!! Got a beautiful ring...very pleasant experience!!