KAY Jewelers

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Name: M*** D***
Date: 2023-11-23 03:17:29
Rating: 5
Comment: Amy is AMAZING!!!!!!!

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Name: G**** M*****
Date: 2023-10-21 02:02:36
Rating: 5
Comment: Amy, Alicia, and Christina are the only folks I buy jewelry from in the Bay Area this stonestown location is a 5/5

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Name: y***** w*******
Date: 2023-10-20 01:44:57
Rating: 5
Comment: Salesperson was knowledgeable and helpful. She didnt waste my time with trying to sell me items I didnt want. Professional and polite. She did a great job!!

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Name: B******* M******
Date: 2023-09-14 01:11:01
Rating: 5
Comment: Amy at Kay Jewelers Stonestown is very professional and friendly. She sold me a Cuban necklace and gave me a great price. Go visit her and tell her Beatrice recommend you.

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Name: B**** L*******
Date: 2023-06-27 19:23:55
Rating: 5
Comment: Amazing service!

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Name: K***
Date: 2023-06-27 18:54:42
Rating: 5
Comment: Tennesse was awesome. Great customer service and friendly.

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Name: K**** F******
Date: 2023-06-13 20:40:44
Rating: 5
Comment: Omg is one of the best salespeople I have ever had experience with. Very kind and helps you and gives you the best options Gustavo, the best seller

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Name: T**** D***
Date: 2023-05-28 18:59:45
Rating: 5
Comment: I came in for a necklace to be baptized in. Joseph was extremely helpful and knowledgeable. I was able to find the most beautiful necklace for my special day. Thank you so much Joseph for all your help.

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Name: E******* R********
Date: 2023-05-28 00:41:47
Rating: 5
Comment: Cristina and Joseph have amazing customer service and people skills! Definitely worth coming in and having them help you out

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Name: V*******
Date: 2023-05-27 23:50:09
Rating: 5
Comment: Joseph is an amazing sales rep! He helped me pick the best ring for my partner and was kind and patient throughout the whole process

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Name: A*** G******
Date: 2023-05-26 19:17:49
Rating: 5
Comment: San Francisco Stonetown, quickly getting my wife a graduation gift necklace and bracelet. Joseph covertly guided me to all the areas while my wife shopped around. Got it done, quickly purchased, helped me through offers and got out without her knowing. Thanks Joseph.

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Name: R******* P****
Date: 2023-05-21 00:04:49
Rating: 5
Comment: Gus and his team are exceptional with service, jewelry suggestions and overall treatment of me and my fiance for all our jewelry needs. Gus has become like a family member to us. We are grateful for everything he has done in the over 10 years. Our wedding sets are impeccable as is all the jewelry I have purchased.

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Name: n***** b*********
Date: 2023-05-14 02:11:33
Rating: 5
Comment: I’m so happy with my experience. The earrings were nice and it comes with a free piercing too! Super thankful for the amazing assistance of Gus. His knowledge and years of experience are manifested on how professionally he assisted us. Para sa mga noypi na nagbabasa nito, try niyo! Super bait and friendly ni Gus! Thank you sa service niya! Love it! Will recommend 100% Super salamat!

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Name: C****
Date: 2023-05-14 02:08:47
Rating: 5
Comment: Had both of my ears pierced today. Their earrings selection are all beautiful. Gus gave us an amazing service making this special experience extraordinary! Thank you so much!!

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Name: S*** D****
Date: 2023-04-30 02:40:55
Rating: 5
Comment: Very nice friendly and helpful always

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Name: G****** E******
Date: 2023-04-29 21:43:22
Rating: 5
Comment: Great service and reasonable pricing!!

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Name: L**** M*****
Date: 2023-04-28 23:36:56
Rating: 5
Comment: Christina was the best! Her customer service skills are excellent! She knows how to communicate and give very good service to us.

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Name: J***** T*******
Date: 2023-04-24 18:52:56
Rating: 5
Comment: Gus was great. He found my 9 year old warranty!

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Name: K**** K****
Date: 2023-04-12 00:01:32
Rating: 5
Comment: Had the best experience, wonderful customer service. Felt super safe in their hands!!

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Name: S***** S*******
Date: 2023-04-08 21:30:45
Rating: 5
Comment: Gus was really excellent he is very helpful and great customer service.

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Name: c**** j****
Date: 2023-04-08 00:26:17
Rating: 5
Comment: Hi, my name is Chase Johns a longtime customer with Kay Jewelers. I’ve always had a great experience whenever I come by. Very welcoming. The manager Gus, is always supportive and helps guide me to picking out exactly what I’m looking for. Great customer service.

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Name: A***** B****
Date: 2023-03-08 21:52:20
Rating: 5
Comment: Very helpful staff. I had multiple issues with a ring I purchased at a different Kays and the staff at this location was so attentive and helpful. I appreciate them taking the time to listen and understand my problems I was having with my engagement ring. Highly recommend this location.

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Name: E*** H********
Date: 2022-07-09 17:48:52
Rating: 5
Comment: Juan was super friendly and helpful, thanks!

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Name: R*** C*****
Date: 2022-07-08 02:45:23
Rating: 5
Comment: Very good service in this store. Furthermore, Juan was able to help me in Spanish, which made the process more comfortable since it is my language. It helped me open an account and finance my earrings without having a credit history. Very grateful, I recommend them and they speak Spanish.

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Name: J*** P*
Date: 2022-07-07 19:31:25
Rating: 5
Comment: The associate Juan offered a very pleasing experience at this store, I went in looking for a gift for my wife but was unsure on what to get. Juan was very helpful in making great recommendations. I walked out with a great gift and happy experience. Definitely recommended, I will be coming back for sure.

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Name: J******* H*****
Date: 2022-07-05 21:03:30
Rating: 5
Comment: Best service!! Juan & Guss always give me 5 star service when I come in.

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Name: A**** T**
Date: 2022-07-04 01:00:15
Rating: 5
Comment: I went to Kays jewelry looking for a watch and had never bought one before. Juan, an employee there, helped me find a watch that fit my style, and demeanor, while providing honest viewpoints. I felt like I made that best informed decision with his help, and I’m overly satisfied with the customer service.

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Name: S*** S****
Date: 2022-06-11 22:23:26
Rating: 5
Comment: I was nervous before I got there but as soon as I walked in Juan made me feel at ease instantly,I told him what I was thinking about getting and even though i dont have a credit history he quickly figured out a way to get me not only financed for a great engagement ring but a way for me to get the band as well,I cant say enough about how much I appreciate his help,expertise and his willingness to voluntarily explain everything to me. This man definitely deserves to be a regional manager or more.

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Name: R***** K******
Date: 2022-03-07 00:54:49
Rating: 5
Comment: Had an amazing experience with the staff being so understanding and helping me buy a blue sapphire Ring. Would surely go back to buy again when I have to buy jewelry

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Name: a*** t*****
Date: 2022-02-06 00:29:12
Rating: 5
Comment: I want to give a shout-out to Juan and Tita for always giving out great customer service and making my family and I’s experience a welcoming one! I bought 4 pieces from them and my dad bought one and we love it!

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Name: J*** M***
Date: 2022-01-30 07:18:57
Rating: 5
Comment: Amazing job from Juan! He helped me pick the perfect ring and was very nice when it came to helping me pick the right ring and answer all of my questions. By far the best customer service ever and I will for sure be back here!

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Name: V******** V*********
Date: 2021-09-29 18:39:33
Rating: 5
Comment: Gus, Juan, and Anthony are the best sales representative i have ever come in touch with. All in all, they were so patient focused on mission before commission and left myself so satisfied leaving the store. I have been to many Kay Jewelers locations and i believe these three gentlemen have the ability and should be on their way to becoming District Managers. Starting with Gus, and Juan since the are the seniors. The 22 year old salesperson Anthony reminds me of myself when i was 22. He focuses on the customer, more importantly is genuine about helping the customer not making money. He lives my the motto mission before commission and for a young sales person that is a good quality to have. Anthony keep it up and stay with that motto, the money will come just focus on helping the customer and continue doing what you did to help me it was perfect i was so pleased to see a young man provide such extra ordinary customer service. All in all, i was very impressed by all three. Thank you so much.

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Name: M*** M****
Date: 2021-05-02 23:50:04
Rating: 5
Comment: I love Kays, Gus is the best ever

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Name: G****** A*****
Date: 2020-11-29 01:41:05
Rating: 5
Comment: Best customer service experience 👌

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Name: P****** J**
Date: 2020-09-12 22:27:57
Rating: 4
Comment: Great customer service everytime. They are always helpful and never pushy.Theyve done a great job with their covid-19 adjustments.

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Name: S*****
Date: 2019-12-15 19:44:05
Rating: 5
Comment: I couldnt not be more happy with Kay Jewelers..I highly recommend them for all occasions.Gus the store manager is great.He has been so helpful He has helped me with all my needs If I could give 10 stars I would..

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Name: O****** H******
Date: 2019-11-04 12:45:03
Rating: 5
Comment: ILL wait for instructions when. My percent off. WITH my account Thanks

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Name: T*** J******
Date: 2019-05-14 05:48:35
Rating: 5
Comment: I0

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Name: L***** C****
Date: 2015-10-15 05:46:50
Rating: 5
Comment: Our jewelers for life. Everyone in our family uses them and it will stay that way. They treat theyre customers like family.

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Name: T****** C******
Date: 2013-08-03 04:29:00
Rating: 5
Comment: Nice Good job Marly!