KAY Jewelers

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Name: J***** L*
Date: 2023-12-06 23:16:58
Rating: 5
Comment: Manisha was welcoming, kind, non-pushy and didnt give any judgy vibes like some salespeople can have. I had a positive experience with her and she was very thorough, detail-oriented and intentional as she worked with me to purchase a dream piece. She made sure to answer all my questions and go over the fine print so that I felt comfortable making my purchase. Thanks, Manisha!

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Name: A******* m*******
Date: 2023-12-04 22:51:16
Rating: 5
Comment: Manisha is very knowledgeable and helpful in everything she does. She’s been helping me for years to pick jewelry and also service my jewelry! Thank you!

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Name: P*** B***
Date: 2023-11-26 01:56:49
Rating: 5
Comment: Great service from Manisha. Will definitely shop again.

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Name: M******* R*****
Date: 2023-11-26 01:15:51
Rating: 5
Comment: Angela is always a pleasure to work with… helps with our needs. Even when we are just walking around the mall when make it a point to come by and say hi 😊😊

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Name: H**** F*****
Date: 2023-11-25 03:51:20
Rating: 5
Comment: We were attended by Manisha and she is so lovely and very helpful. Overall our experience was amazing.

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Name: I I
Date: 2023-11-24 23:46:53
Rating: 5
Comment: Angela provided excellent, and personalized service today.

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Name: A***** L***
Date: 2023-11-24 18:36:12
Rating: 5
Comment: Angela had great costumer service ! She made me feel welcomed.

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Name: M****** G*
Date: 2023-11-22 02:41:22
Rating: 5
Comment: Provided amazing service and expertise advise. Very happy with purchase and would highly recommend

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Name: K***** W***
Date: 2023-11-07 23:39:14
Rating: 5
Comment: Manisha was a pleasure to work with, took the time to add some notes on the account for my inspection and took really great care of me!

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Name: R***** T*******
Date: 2023-11-07 01:18:39
Rating: 5
Comment: I love coming to this store the employees hear are so great and they have great customer service with knowledge of each diamond and earrings that they have on the store floor

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Name: H******* S******
Date: 2023-11-06 21:22:29
Rating: 5
Comment: Angela is just the absolute best! Not only did she help me find the perfect wedding band for my husband but she made all my tennis bracelet dreams come true! I walked down the aisle sparkling in all the right places. Kay jewelers really made my special day everything I’d hoped it could be and so much more! I’m confident hubby and I will be back to make more purchases with Angela in the future!!

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Name: j**** s****
Date: 2023-11-06 21:17:35
Rating: 5
Comment: Angela did an amazing job to help guide me in my search for the perfect engagement ring. Its just like the commercials every Kiss really does begin with Kay! And she said Yes!

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Name: M*** k*****
Date: 2023-11-05 01:22:37
Rating: 5
Comment: To say that Manisha was diligent, would be an understatement to her and work ethic. The sales representative that initially assisted us didn’t seem to put our information correctly which caused a mixup in trying to find our warranty information. She exhausted every option all the way down to manually inputting information on the POS and successfully found my account. The Customer service and hospitality exhibited by Manisha was unmatched and I will be returning for more business.Thank You,-Michael Keneni

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Name: S***** K*******
Date: 2023-10-30 23:52:30
Rating: 5
Comment: Had an amazing time understanding the diamond and the GSI numbering with Manisha. She was really helpful and knowledgeable about everything.

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Name: R****
Date: 2023-10-29 04:26:24
Rating: 5
Comment: The Best help thank you Manisha!!!!

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Name: T***** E******
Date: 2023-10-27 03:46:52
Rating: 5
Comment: Staff is very friendly and helpful. Evie and Manisha were wonderful!

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Name: A**** J******
Date: 2023-10-27 00:28:07
Rating: 5
Comment: Great customer service.

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Name: D***** D******
Date: 2023-10-22 00:13:08
Rating: 5
Comment: Thank you Manisha for all your help. You really made the process of buying our rings stressless. I will definitely recommend my friends to come to see you.

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Name: v***** g********
Date: 2023-10-21 23:25:24
Rating: 5
Comment: Greatest person we have met!! Felt like we made a friend.

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Name: S****** S**
Date: 2023-10-20 04:00:57
Rating: 5
Comment: Angela was very friendly and helpful, she made the process very simple.

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Name: K****** K***
Date: 2023-10-18 06:40:13
Rating: 5
Comment: I had been on the search for an engagement ring for a while. When I met Angela, I was truly impressed by her exceptional customer service. What set her apart was her lack of pushiness and her ability to thoroughly explain the advantages of shopping at Kay Jewelers. Angelas deep knowledge and her willingness to answer all my questions made the entire buying process exceptionally smooth. Not only was she trustworthy, but she also exuded professionalism. If you find yourself at this location, I wholeheartedly recommend requesting Angelas assistance.

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Name: R* S****
Date: 2023-10-18 04:42:00
Rating: 5
Comment: Angela was very knowledgeable not only with diamonds but all the fine jewelry, watches, and chains. Thank you.

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Name: S**** D******
Date: 2023-10-17 22:06:24
Rating: 5
Comment: Great birthstone jewelry

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Name: R** K
Date: 2023-10-06 19:52:39
Rating: 5
Comment: Very informative. Professonal and Friendly and excellent customer service. I highly recommend checking Kay Jewelers in Westfield Valley Fair mall and look for Angela.

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Name: C*** C******
Date: 2023-10-01 03:19:51
Rating: 5
Comment: Angela was extremely communicative while I was waiting for her to finish with prior guests. Once done, she immediately proceeded to help me which was much appreciated.

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Name: R****** Z*****
Date: 2023-09-28 03:26:35
Rating: 5
Comment: Janeth did an amazing job helping me choose a ring definitely coming back. Amazing customer service. Thanks Janeth .

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Name: E***** E********
Date: 2023-09-23 19:43:54
Rating: 5
Comment: Great Customer Service

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Name: K**** M*******
Date: 2023-09-13 03:15:58
Rating: 5
Comment: Manisha and the gentleman( I didn’t catch his name) were a great help!!! Thank you

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Name: V***** B******
Date: 2023-09-10 17:58:27
Rating: 5
Comment: Great service ! Love the customer service! A great selection of jewelry !

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Name: j******* b******
Date: 2023-08-11 21:08:24
Rating: 5
Comment: I worked with Manisha, she had great customer service. Willing to work with you to get the best gift at an affordable price range.

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Name: S**** W*****
Date: 2023-06-12 00:25:42
Rating: 5
Comment: Angela was really helpful and very patient with all of my trade ins. She also helped my girlfriend pick out a very nice bracelet.

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Name: B**** L*******
Date: 2022-06-22 23:22:20
Rating: 5
Comment: After buying my fiancées ring at another store we needed it resized, the entire staff at Valley Fair was helpful, kind, and professional. Thank you all for your help!

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Name: K******* N*****
Date: 2022-06-20 22:07:10
Rating: 5
Comment: My sales associate, Angela was extremely helpful and informative during my search for my fiancé’s wedding band. The process was a breeze and I felt so comfortable and at ease with all the benefits that came with Kay Jewelers! I’d definitely continue to purchase from Kay! She also informed me that Kay is associated with Jared’s which is where my engagement ring is from so I got my ring cleaned on the spot (bc I have a warranty/insurance on it)…didn’t have to make the drive to Mountain View! Super convenience chain!

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Name: J** I**
Date: 2022-06-15 01:43:58
Rating: 5
Comment: On Monday around 1 PM, my boyfriend and I went into Kay to explore engagement ring selection. We had never looked into engagement rings together before this, but Dionna walked us through the whole process! She was so great! She explained how to evaluate diamonds, the grading for clarity and color, showed us the selection of diamonds available, and let us try on rings. Id highly recommend visiting her if youre looking for jewelry as her expertise and kindness were incredibly helpful!

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Name: J**** C***
Date: 2022-02-27 23:02:21
Rating: 5
Comment: Adjusted my wrist band, perfect fit!

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Name: P****** C**
Date: 2022-01-09 21:23:20
Rating: 5
Comment: Manisha is AWESOME !!! I read reviews before going to take my ring resized and exclusively asked for her and waited for her to help me. She is so sweet and very good at her job! 100% recommend going with Manisha. Took my ring Dec 29th 2021, and she promised the ring to be retured by January 17th, 3 weeks. I received an email it was ready on January 6th. Super fast service. VERY HAPPY

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Name: D****** H********
Date: 2021-07-06 17:34:30
Rating: 5
Comment: Great customer service

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Name: M***** R*****
Date: 2021-03-05 01:52:41
Rating: 5
Comment: Love this place, Manisha is so awesome, great service above and beyond, she went out-of-the-way way to get the earrings for my Daughters Birthday and Graduation, Manisha is awesome!

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Name: r***** w******
Date: 2021-01-21 22:00:23
Rating: 5
Comment: I usually hate going shopping, ring shopping, ohhh how stressful, but to my delight at Kays, I met a wonderful lady by the name Manisha, she made my day. She made sure that my concerns were met, she took her time and she knew her stuff. If I could give 6 stars I would. (Westfield Valley Fair)

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Name: H**** F*******
Date: 2019-01-15 05:27:13
Rating: 5
Comment: Angela was so extremely helpful and kind. She held my watch for me while I continued shopping, and gave overall excellent customer service. I loved my experience, and I love my new watch!

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Name: Y****** A****
Date: 2018-08-29 00:38:17
Rating: 5
Comment: Manisha was very helpful and kind to me and my fiancé. Thanks to her I found my dream ring. She was not fourcing us nor was she pushy into selling us the ring.

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Name: O***** E******
Date: 2018-08-28 03:36:49
Rating: 5
Comment: Excellent place things are excellent quality

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Name: P***** L*****
Date: 2018-08-21 18:07:43
Rating: 4
Comment: Great place to shop

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Name: D***** S*******
Date: 2018-07-13 12:08:41
Rating: 5
Comment: Great selection and knowledgeable staff.

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Name: D**** S***
Date: 2018-06-23 22:48:09
Rating: 5
Comment: This store has decent collection and has a good price range to chose products from. Their customer service is good as well. I have been to the store twice now and I was greeted by Manisha both times. She is excellent. Provides details and helps you chose from various options and also answer all your queries. They have good returns, exchange and protection policies as well. I would go there again :)

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Name: D**** H********
Date: 2017-12-19 04:59:39
Rating: 5
Comment: Overall experience went there to get a necklace for a girl that my little brother likes in middle school. Women named Christina helped me out she was very helpful on getting the right price I want, very patient with us didnt rush or move on to another customer while we browse she stood there with us browsed with us.

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Name: K*****
Date: 2017-09-08 16:37:24
Rating: 5
Comment: If you want quality products with knowledgeable service go see Manisha. Say Alex sent you. You can bet on that.