KAY Jewelers

address: 2701 Ming Ave #107, Bakersfield, CA 93304, United States
Phone: +1 661-834-7692
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.3
site: https://stores.kay.com/ca/bakersfield/2198?cid=seo-listings
Cheap Liquidation: Nunneley Estates & Appraisals Walsh Street Real Estate Services
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday11 AM–7 PM




Name: M*** O****
Date: 2023-11-12 01:23:13
Rating: 5
Comment: Felecitas and the team at Kay are amazing and fun to shop with!

Name: v****** m*******
Date: 2023-11-12 01:23:09
Rating: 5
Comment: Felicitas is awesome will come back with her all ways

Name: M***** N*****
Date: 2023-11-08 22:39:31
Rating: 5
Comment: Today I came here and Kaleb was amazing helping me to untangle my necklaces and help with locating my receipts and setting everything up for me. He stayed and helped me until I was completely satisfied I really appreciate him so much thank you Kaleb!
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Name: R**** M************
Date: 2023-10-21 23:32:43
Rating: 5
Comment: Stephanie was very helpful and knowledgeable.

Name: b**********
Date: 2023-10-08 00:28:04
Rating: 5
Comment: I’ve always had great service at Kay Jewelers at the Valley Plaza. Kaleb made my last purchase extra great. He was not only helpful, but genuine in his desire to provide excellent customer service.

Name: L*******
Date: 2023-09-30 22:58:55
Rating: 5
Comment: What a wonderful experience we had with Stephanie and Kelly! Such professional and knowledgeable!! Our wedding rings were restored and bought after 38 beautiful years!! God bless you and we will be lifetime customers!!😊👏🏽👏🏽👏🏽👏🏽👏🏽👌

Name: J******* F**
Date: 2023-08-06 23:25:48
Rating: 5
Comment: Go see Kaleb! He is great, very friendly, doesn’t pressure you, patient and informative.

Name: V******* O****
Date: 2023-08-01 22:35:13
Rating: 5
Comment: Love. This store and the Customer service thank you to Kaleb !

Name: A***** A******
Date: 2023-07-21 01:26:14
Rating: 5
Comment: Guillermo was very helpful and kind!! He gave us great advice on the items we were looking to purchase. Service was great.. I needed a gift my hubby and he directed us to a very nice G-Shock watch.. Customer was satisfied for sure thank you again Guillermo.. I’ll see you again

Name: J** A******
Date: 2023-07-21 01:25:24
Rating: 5
Comment: We came in to have our wedding rings cleaned and Guillermo was grateful to help us out. Mind you, he was minutes away from being off.. He waited till they were cleaned and handed them back to us before clocking out for the day.. That’s Customer Service at its Finest.. Thank you for your help Guillermo. See you next time.

Name: C******** M***
Date: 2023-07-16 23:15:55
Rating: 5
Comment: Kelly, is super sweet! She helped us out today July 16 for a ring cleaning. So professional and fast! :)
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Name: R*** S******
Date: 2023-07-15 21:10:32
Rating: 5
Comment: Marcy helped me find the perfect ring with the color, cut, and clarity I was looking.
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Name: C****** B****
Date: 2023-07-07 00:00:53
Rating: 5
Comment: Kaleb was awesome! He gave us so much information and options, he didn’t pressure us into something we couldn’t afford and it was so nice not to be bombarded and blindsided.Very knowledgeable! Stephanie the manager is also very sweet and knowledgeable! Again no pressure and it was a very happy experience!

Name: H***** C******
Date: 2023-06-03 22:27:47
Rating: 5
Comment: Thank you so much Kaleb for helping us in our engagement ring search. Was helpful from start to finish in choosing the right one. Great customer service !

Name: M****** c*
Date: 2023-05-22 21:39:28
Rating: 5
Comment: We walked in not knowing what we wanted and everyone was so friendly, kaeleb was the main person helping us out and he was able to figure what our style was and we got our engagement rings!!!

Name: B** S******
Date: 2023-05-22 21:23:59
Rating: 5
Comment: Kaeleb was super friendly and helpful through our engagement ring search and helped us to get the perfect one! Top tier!

Name: S****** S*******
Date: 2023-05-13 22:29:02
Rating: 5
Comment: Jazlyn was an awesome help in finding our new bands. So very helpful and willing to show us all that we needed! Go see her if you want good help.

Name: C****** G*******
Date: 2023-05-13 21:44:03
Rating: 5
Comment: Great help! Great service and very friendly! Amanda and Kaleb helped so much!!

Name: M* C*****
Date: 2023-05-11 01:24:57
Rating: 5
Comment: Caleb helped me and was very poilite! Good experience at KAY

Name: S******** A*****
Date: 2023-05-11 00:15:46
Rating: 5
Comment: Marcy is great great help

Name: A*** C*******
Date: 2023-05-10 22:07:40
Rating: 5
Comment: Great service! Fast and attentive! Associates name is miss Marcie!

Name: J*** A****
Date: 2022-09-09 19:58:03
Rating: 5
Comment: This is our number one spot for anything shiny! CARLA is the best person there to work with her customer service is awesome, wholesome and she’s very sweet my wife and I always request business with her. She’s the reason for our 5 star!!!

Name: A** G*******
Date: 2022-09-05 01:47:05
Rating: 5
Comment: Thank you for your generosity. Always will be grateful

Name: P**** C******
Date: 2022-07-19 00:20:57
Rating: 5
Comment: I just had one of the best shopping experiences ever, thanks to Carla Andre. I had purchased a Bulova watch at Kay’s earlier and was suddenly rethinking that it may actually make me look like an old woman due to the size of the face. Carla was so kind and helpful in assisting me in reevaluating my purchase. I know she could tell that I truly loved the watch I had purchased so she wisely showed me various other women’s watches to compare the face size. Mine was right inline with the others. She showed me one that was smaller and I could not read the time at all. She did all the right things and without making me feel stupid, pressured, or rushed.Carla then adjusted the watchband to fit my wrist perfectly. I walked out of Kay’s with a huge smile on my face.Carla Andre is the reason I will shop at Kay’s from now on. At Valley Plaza, there are four jewelry stores in the center of the mall. There could be forty and I will still be making all of my future purchases at Kay’s from Carla Andre. Thank you so very much Kay’s and Carla. You have made this old lady very happy.

Name: A**** B*****
Date: 2022-02-23 17:24:51
Rating: 4
Comment: Workers always helpful great customer service .

Name: E****** T******
Date: 2021-12-09 02:16:43
Rating: 5
Comment: Great store! Jazlyn has to be my favorite saleswoman there! She’s always happy and does everything to help! She deserves to be paid a lot for what she does 🤙🏻 ight

Name: L*** B*******
Date: 2021-11-30 03:36:02
Rating: 5
Comment: I love earrings from here! Not to expensive😍

Name: A****** B******
Date: 2021-05-08 03:11:34
Rating: 5
Comment: Awesome people working there, very professional

Name: M***** J**
Date: 2021-01-30 04:31:00
Rating: 5
Comment: As always excellent

Name: T*** K****
Date: 2020-12-28 19:32:48
Rating: 5
Comment: Friendly and helpful. Quick service. Thank you Kays!

Name: J******* L****
Date: 2020-11-25 18:27:28
Rating: 5
Comment: I love how friendly and helpful all the girls are. Personally, my language is Spanish and there are employees who speak Spanish, very friendly, especially Jessica and Kelly, very nice and helpful, excellent employees. I return when I need a new jewel😁👍

Name: K****** L****
Date: 2020-10-08 19:34:40
Rating: 5
Comment: Lifetime warranty! If I have any problems they take care of it! My husband and I are very pleased with our purchases and the care we receive. They are always polite and kind here. I love my wedding ring and engagement ring. I will definitely be buying more jewelry from Kays!!!
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Name: L*** G****
Date: 2020-09-06 21:58:08
Rating: 5
Comment: Great customer service

Name: �********* f*****
Date: 2020-07-31 07:09:50
Rating: 5
Comment: Osm big oak stupid kdk

Name: A M*****
Date: 2019-12-26 04:31:46
Rating: 4
Comment: Got my ring in time with good service shout out to the staff for being helpful

Name: A P
Date: 2019-10-25 04:10:10
Rating: 5
Comment: Marisela Scott was very helpful and Professional. She didn’t pressure me into just anything she showed me similar jewelry that I described.I highly recommend her if your in need of some help or suggestions. She explained everything I needed to know about the purchase. My fiancé fell in love with the ring Thank you again!

Name: L****** H*
Date: 2019-10-01 22:53:09
Rating: 5
Comment: Love the jewelery I purchased here. Had some custom work done with a necklace even and the jewelers are always helpful to me and make it a quick easy experience.

Name: S****** S
Date: 2019-06-29 17:41:39
Rating: 5
Comment: My partner and I were so happy to have gotten help from the Assistant manager, Marcie. She is always beyond helpful and positive energetic. I was so happy to have been serviced by her. She took care of us with my promise ring, the diamond fell out and well long story short, the fee we were going to have to pay was completely taken care of because of someone’s mistake and it wasn’t because she took care of us with a reasonable fee; it was because of how she talked to us, how patient and understanding she was with both of us. Marcie, is the perfect person to go to for anything! She is so pleasant to talk to as well (:

Name: T******** M**
Date: 2019-02-28 03:51:22
Rating: 5
Comment: They make life easier especially akmal baig

Name: T********* P***********
Date: 2019-02-08 04:08:52
Rating: 5
Comment: By far the best customer service Ive ever had at any jewelry store. I was helped by Kelly, Dina and the manager Akmal; very pleased with their services. Will definitely be returning to this location soon.

Name: S***** B******
Date: 2018-12-31 02:55:18
Rating: 5
Comment: What an amazing experience! Huge shout out to Akmal Baig. Wonderful customer service. Thank you.

Name: c****** m*******
Date: 2018-12-23 03:14:28
Rating: 5
Comment: Excellent customer service by Fernando Sanchez, definetly recommend going to him when in store. Very profesional, outgoing & helpfull. Helped us find just what we were looking for in our price range. Very optimistic guy, he approached us trying to help us find what we needed not just trying to sell a product.

Name: D****** P*** J*
Date: 2018-07-12 23:18:36
Rating: 5
Comment: Great staff,great selection

Name: M****** N******
Date: 2017-11-30 17:55:34
Rating: 5
Comment: Went and did a checkup on my wifes jewelry and had great customer service and too just a couple of minutes to check and clean.

Name: R**** S*****
Date: 2016-09-27 14:47:00
Rating: 5
Comment: Excellent service, friendly, attentive, and they serve you immediately with great respect! !!!

Name: S****** g***
Date: 2015-12-10 23:55:42
Rating: 5
Comment: Surprised at the bad reviews on here. Our experience was nothing short of excellent. The staff were friendly, funny and knowledgeable and made sure we / I walked away with the right engagement ring for me. Came away a VERY happy bunny.