KAY Jewelers

address: 400 Plaza Dr, West Covina, CA 91790, United States
Phone: +1 626-814-2680
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.3
site: https://stores.kay.com/ca/west-covina/619?cid=seo-listings
Cheap Liquidation: Trade-In Solutions Walsh Street Real Estate Services
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–10 PM
Saturday9 AM–10 PM
Sunday11 AM–8 PM

Appraiser near me:

LA Cash for Gold Pasadena | Rogers Jewelry Co. | Southern CA Cash Home Buyers Riverside | Pacific Loan Company | Michael Willis - Realtor and Appraiser


Name: C**** M******
Date: 2023-12-04 21:26:16
Rating: 5
Comment: Rosa was very knowledgeable and extremely helpful. Thank you for your help in making my first purchase with Kay.
Name: M*** D* V***
Date: 2023-11-26 21:49:05
Rating: 5
Comment: Rosa was very helpful, attentive and courteous. She helped us and answered all our inquiries. She gave us the best options available. I will come back and recommend this store to my family and friends.
Name: r****** r*********
Date: 2023-11-19 22:16:11
Rating: 5
Comment: Carrie is the reason, I shop at Kay’s.She is exceptional at, customer service!!Been shopping at WC Kay’s since 2000!
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Name: A*** M**** Z*******
Date: 2023-11-15 20:12:29
Rating: 5
Comment: Rosa was so helpful and a pleasure to work with
Name: J***** V****
Date: 2023-11-14 20:07:27
Rating: 5
Comment: Rosa and Renee were awesome thank you ladies
Name: j***** f*****
Date: 2023-11-11 02:51:56
Rating: 5
Comment: Sophie was sweet and patient while showing me 30 different eating sets because I couldn’t decide. I also brought in a necklace from hell, that I bought previously and Rosa spent 30 minutes un-knotting probably 20 different knots. And finally thanks to Carrie for hooking me up with $200 in free wine vouchers. Cheers Ladies!
Name: J****** L*****
Date: 2023-11-09 05:44:51
Rating: 5
Comment: The staff at Kay’s West Covina has always provided nothing but wonderful customer service to me and my husband. Rosa especially helped us make our Anniversary very special by making sure our repair was done on time. She went above and beyond to help us. We are definitely returning to this location for future jewelry pieces. 🙂
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Name: M****** P*****
Date: 2023-10-27 21:19:48
Rating: 5
Comment: We had the best experience of our lives with Rosa and Renee. When I married my Wife a little over a year ago we got the smallest biggest looking ring I could afford at the time preparing for our son to come into the world. I’ve always felt guilty because I knew she deserved more. Their outstanding customer service coupled with the actual care and heart they put in our situation was emotional to say the least. Together we got my Wife what she’s deserved this whole time and she couldn’t be happier. Best of all our Son was with us this time his Mom picked out her ring.Thank you from the bottom of our hearts Rosa and Renee. You made her dreams come true!
Name: L**** I*******
Date: 2023-10-15 22:25:06
Rating: 5
Comment: Rosa was super helpful definitely recommend going with her!
Name: V****** A******
Date: 2023-10-14 18:16:18
Rating: 5
Comment: Rosa was very helpful and friendly :)
Name: L** L***
Date: 2023-06-08 21:48:59
Rating: 5
Comment: Always have a great experience Renee is a great at what she does Thank you for aways help me and my partner out 💯
Name: L*** G*******
Date: 2023-05-09 23:59:37
Rating: 5
Comment: Nancy, Rene and Yolanda were excellent to work with.Even went as far as personally picking up a piece of jewelry from another store because I needed it expedited.
Name: P***** O**********
Date: 2023-04-21 21:45:19
Rating: 5
Comment: Great costumer service with store manager Carrie at West Covina, she said I’m going to make my vestí for you to be happy with us and she did it. Thank you!
Name: A*** M*******
Date: 2023-04-16 22:35:41
Rating: 5
Comment: I was the best experience for me and my boyfriend and Carrie was the greatest.. she’s my new best friend . I’m telling all my friends to go to Kay Jewelers.
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Name: E**** M*****
Date: 2023-04-15 22:44:24
Rating: 5
Comment: Reylene is such a cute and sweet girl, it was a pleasure to be assisted by her during our visit. And her manager Carrie is great too, she was there to lend a hand, they make a great team. Love being a Kay Jeweler customer!
Name: J**** E*******
Date: 2023-04-15 19:44:48
Rating: 5
Comment: Carrie gave us the best service. She took care of all or needs, very polite and caring. We appreciated the service that she gave us.
Name: G******* A******
Date: 2023-04-12 20:41:41
Rating: 5
Comment: Yolanda and Renee were so helpful and patient today at my store visit. I had a bad experience with Macys customer service and I went into Kay’s so upset but they were so kind and helpful and really made me feel valued. This is why we love making our purchases here! Thank you so much!!!
Name: L******* C****
Date: 2023-04-09 02:59:25
Rating: 5
Comment: Thank you Krystal for being so kind and helpful I’ve gone two times to waste her time on a ring I REALLY WANT! & she’s been so kind and funny 😆 I appreciate people like her.
Name: M***** C****
Date: 2023-03-18 23:07:04
Rating: 5
Comment: Thank you so much Nancy L. For all of your help with choosing my dream wedding ring.! K u guys are awesome.
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Name: K****** G******
Date: 2023-03-18 22:29:38
Rating: 5
Comment: Amazing help with getting us the ring we wanted!
Name: M******** A*********
Date: 2023-03-17 21:57:05
Rating: 5
Comment: Nancy’s the best helped us with everything
Name: B** H**
Date: 2022-07-08 23:43:48
Rating: 4
Comment: Need more employees to help customers. Needed to pick up something quick, but couldnt get help fast enough :( lost out on sales guys 🤷🏻‍♂️
Name: j****** e****
Date: 2022-05-03 03:11:56
Rating: 5
Comment: Nancy and marizon were so nice and helped alot
Name: D***** N****
Date: 2021-11-24 15:23:17
Rating: 4
Comment: We have bought a lot of merchandise from this store. Good service. Stopped by for a particular ring combination but they did not have in stock.
Name: F***** G**
Date: 2021-11-10 04:55:45
Rating: 5
Comment: Jewelry for men and women.
Name: R****** T***********
Date: 2021-08-02 02:54:58
Rating: 5
Comment: Both my engagement ring there, best service ever
Name: P**** L****
Date: 2021-07-12 13:27:19
Rating: 5
Comment: The best ever experience with service. Yolanda took the time to inspected my rings even poking each stone. Has been 6 years taking my rings to do this service but, never like this time. Thank you Yolanda
Name: F************ K*****
Date: 2021-05-06 19:15:57
Rating: 5
Comment: Rita is the Best, Thank you, for all the years of service to my Family...
Name: S************* 2***
Date: 2021-01-29 20:52:15
Rating: 5
Comment: Quick and fast
Name: L***** J****
Date: 2021-01-03 00:56:05
Rating: 5
Comment: Xiomara is ALWAYS very very helpful and professional when we come in this store. I love my new ring:)
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Name: D**** B****
Date: 2020-08-05 03:21:36
Rating: 5
Comment: Excellent customer service!😊
Name: R**** H******
Date: 2019-02-28 23:05:42
Rating: 5
Comment: Very fast a professional service
Name: M*** T*****
Date: 2018-08-22 01:19:04
Rating: 5
Comment: Jonathan is very help ful
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