KAY Jewelers

address: 386 W Hillcrest Dr, Thousand Oaks, CA 91360, United States
Phone: +1 805-371-4408
services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Repair services,
Planning: Quick visit,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Jewelry store, Diamond dealer, Jeweler, Jewelry appraiser, Jewelry designer, Jewelry engraver, Jewelry repair service, Silversmith, Watch store
rayting: 4.5
site: https://stores.kay.com/ca/thousand-oaks/2347?cid=seo-listings
Cheap Liquidation: United States Stamp Company David & Sons Fine Jewelers - San Diego Engagement Rings
worktime:
DayTime
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM
Saturday10 AM–10 PM
Sunday11 AM–8 PM

Appraiser near me:

Country Club Jewelers, LLC | Vintage Jewelers & Gifts | Rinkor Rare Coins, LLC | Coldwell Banker Best Realty


Name: C****** C***
Date: 2023-12-10 03:35:34
Rating: 5
Comment: Thank you Rosie for your excellent customer service you are truly amazing thank you for helping me to choose and work on budget and every detail that I was looking for my special ocasión it took me along time to make a decision and you did ur best !You are amazing I was only coming just to look and I buy the best ring ever !
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Name: N*** J******
Date: 2023-11-30 14:51:15
Rating: 5
Comment: Another great experience and customer service at Kay Jewelers. Thank you for always finding the right jewelry for us. Shout-out to Pedro and his staff for wonderful service.
Name: J**** L*******
Date: 2023-11-28 03:31:00
Rating: 5
Comment: Thank You Aydian in the Thousand Oaks Mall for Excellent Customer Service, Friendly, Welcoming, Helpful! If I could give a 100 stars I would! Thank You Management & Staff for taking Pride in training your employees to be Excellent! I highly recommend anyone whom is looking for a gift to this location for Excellent Customer Service!
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Name: J****** K*******
Date: 2023-11-25 03:41:53
Rating: 5
Comment: Rosie helped my fiancé and I with our weddings bands, gifts for our parents and siblings! She was very patient, knowledgeable, cheerful and helpful during these big decisions like we had today!Pedro was also extremely helpful and kind!Overall such a great experience and will refurnish come back if I need jewelry in the future. 🥰
Name: B**** D*****
Date: 2023-11-20 23:44:17
Rating: 5
Comment: Shayla and Pedro are awesome!
Name: G** C******
Date: 2023-11-19 23:29:47
Rating: 5
Comment: Rosie previously helped my fiancé and I with my engagement ring and wedding band. We loved the service that we received from Rosie so much that we came back to purchase my fiancé’s wedding band and bridesmaid gifts. Rosie was so patient, friendly, and helpful. She provides amazing customer service! We have become loyal customers due to Rosie and will continue to come back to Kay’s because of Rosie.
Name: M***** C*
Date: 2023-10-20 02:33:18
Rating: 5
Comment: I came in yesterday looking to get my ring resized, there was a tiny bit of a wait only because the previous time I had visited, the attendees (at a different location) did not fill out the information for my ring and the warranty on the receipt, and hence when I came to get it resized they were having a hard time finding the warranty. But they solved it and were very courteous and helpful, I asked various questions about online purchasing and a future ring I had in mind. They answered my question throughly and the experience overall was a pleasant one, I can’t wait to be able to wear my ring again soon! In comparison, The Kay Jewelers in T.O is by far greater than other ones I’ve been to, I would highly recommend them! 10/10
Name: P**** D****
Date: 2023-09-07 03:25:47
Rating: 5
Comment: The collections are delightful. There are examples that thrilled my fiancé in rings, necklaces, earrings, and in great sets. The staff are well trained, attentive, friendly to the point they feel like friends.When we had to have two rings resized they gleefully greeted us and provided outstanding service in trying them on.My fiancé noted with an impressed tone how excellent the resizing was done on bothWe will be back as long as we get the same level of excellent sales support and friendly treatment. Thanks, Kaye Jewelers. You have two happy fans.
Name: I*** V****
Date: 2023-09-03 01:19:35
Rating: 5
Comment: My wife and I went in to look for earrings for my daughters birthday and Hannah was so helpful in helping us find the perfect earrings. She was courteous and wrapped it up very nice!
Name: M***** C*******
Date: 2023-08-23 03:27:52
Rating: 5
Comment: Joanha and Rosie were super helpful and friendly. They helped us find the perfect sweet 16 gift for our niece. Greatest customer experience thus far!
Name: Z****** C******
Date: 2023-08-16 01:41:36
Rating: 5
Comment: Great experience, Rosie was awesome and she helped me pick the perfect gift for my mother!
Name: V****** M*********
Date: 2023-08-05 17:54:54
Rating: 5
Comment: Had a good experience. Hannah was helpful and friendly.
Name: A***** D****
Date: 2023-07-26 18:45:46
Rating: 5
Comment: My mom and I went in looking for a pair of gold hoops after being unsuccessful everywhere else. Rosie was extremely helpful and kind, and even suggested that I try a pair that she picked out which ended up being the one I got! They were perfect! Thank you Rosie for taking the time to be thoughtful and helpful while we looked for the perfect earrings. Thank you! You rock!
Name: j****** t*******
Date: 2023-07-26 01:58:46
Rating: 5
Comment: Best experience! Rosie was super helpful and patient. Highly recommend 👍 Great staff
Name: L*** V******
Date: 2023-07-19 00:43:30
Rating: 4
Comment: Staff was absolutely great. Very friendly and helpful. Only issue is the internet. It took a long time to get my info pulled up as well as complete the sale. Please get faster internet.
Name: K********
Date: 2023-07-12 23:45:15
Rating: 5
Comment: Took very good care of me
Name: G** D* G*****
Date: 2023-06-15 17:52:44
Rating: 5
Comment: Estevan and Hannah are great! Theyre very helpful and personable, super patient! They helped us find our perfect anniversary rings and earrings thats within our budget. Thank you so much!
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Name: D* j******
Date: 2023-05-25 00:57:04
Rating: 5
Comment: Very nice person
Name: T** W*******
Date: 2023-05-23 23:41:35
Rating: 5
Comment: Hannah was exceptionally patient while we made our selection for the perfect gift for my wife.
Name: R*** C*****
Date: 2023-05-19 03:29:28
Rating: 5
Comment: Hannah was absolutely the best! My experience here at Kay Jewelry in Thousand Oaks was fantastic. It’s so nice to see such a happy and warm young woman who seems to really enjoy her job. I will definitely be back.
Name: W***** C*******
Date: 2023-05-06 01:12:57
Rating: 5
Comment: Today, a calming and kind clerk (Rosie) helped a stressed and fraught customer (me). Shopping for jewelry is anxiety provoking. However, her vivacious energy helped me focus in and find the perfect pair of ring and necklace. To be clear. I had one picked out and she found an even better pair that will bring my wife great joy.
Name: c******** R********
Date: 2023-05-04 22:27:17
Rating: 5
Comment: Rosie was super helpful and help me find a beautiful necklace for Mother’s Day
Name: W**** M*******
Date: 2023-04-26 01:44:37
Rating: 5
Comment: Had a great experience! Rosie was very helpful, gave me a few options to try out. Process was very smooth. I left with gorgeous, sparkling wedding bands!! Thank you for your amazing customer service!
Name: A**** S********
Date: 2023-04-21 19:03:35
Rating: 5
Comment: Estevan and Rosie are amazing!! So friendly, and incredibly knowledgeable! They helped us with all of our questions and were so patient. I will always come back to work with these two!
Name: V******* S********
Date: 2023-04-21 19:02:49
Rating: 5
Comment: Estevan and Rosie were awesome when we came in. Very friendly and helpful. We’ll definitely be back very soon!
Name: K******* P********
Date: 2023-04-21 18:25:44
Rating: 5
Comment: Purchased diamond earrings for my daughters 40th birthday .Rosie has been so wonderful to work with … she is so knowledgeable and helpful and kind!
Name: F******** O*****
Date: 2023-04-16 22:23:24
Rating: 5
Comment: Esteban the assistant manager at Kay jewelers Thousand Oaks is EXTREMELY helpful, very knowledgeable, outstanding customer service I’ve been to other locations and this is the best customer service experience.
Name: C****** F*****
Date: 2023-03-16 19:45:57
Rating: 5
Comment: Estevan is the absolute best!!! Thanks so much for finding me such a beautiful piece and going the extra mile in exchanging my other bracelet as you made my experience just perfect and I will be coming back to you for sure!!! 🤩
Name: D* P*****
Date: 2023-02-05 04:46:48
Rating: 5
Comment: Shopping at Kay’s was a very enjoyable experience!
Name: L************* R
Date: 2022-12-21 05:30:01
Rating: 5
Comment: I had a very pleasant time with Rosie today. Thank you for helping me with my purchase!! 😊
Name: S**** W*****
Date: 2021-09-04 03:18:25
Rating: 5
Comment: Pat Cornhis is amazing, if you can make it to Calabasas, go see Pat she not only will educate you on your selection, but shes kind, and sweet, and made sure she provided me with every discount available. Thank you Pat
Name: C*** T******
Date: 2021-06-17 16:55:23
Rating: 5
Comment: I recently purchased a set of earrings and a necklace to celebrate my sister’s graduation. I had a wonderful experience there mostly because of an employee named Pat. She was extremely friendly and professional as well. You could tell that she wasn’t just concerned about the transaction itself and was genuinely interested in the customer. She was willing to set aside however much time to accommodate us and we looked through so many options before we found the perfect one. I appreciate her help and wanted to dedicate this review towards her. She exhibited amazing customer service!
Name: j** h***
Date: 2021-05-25 01:17:04
Rating: 5
Comment: On a quick weekend getaway, we were looking for some keepsakes to celebrate our 1st year together. We ventured in this Kay’s and the staff was so nice & knowledgeable. She has taken off her bracelet since we left! You guys scored me major points!!! Thanks!!!
Name: C****** H****
Date: 2021-05-01 19:59:59
Rating: 5
Comment: I wanted do find a present for my niece . Alyssa was friendly, knowledgeable and very patient. She helped us to choose the perfect gift.
Name: E**** W****
Date: 2021-03-02 18:35:13
Rating: 5
Comment: My wife and I have A LOT of Kay’s jewelry and needed to get it serviced. Alyssa at the Thousand Oaks store was incredibly helpful and patient, especially since it’s a lot of pieces and a lot for her to do! Thank you to Kay’s and Alyssa!
Name: M** B***
Date: 2021-02-21 01:14:41
Rating: 5
Comment: My fiancé and I went in to look at wedding bands. We were greeted by Alyssa who immediate helped us out. She was so wonderful! Her customer service was literally top notch. She was patient, kind, encouraging, and knowledgeable. She informed us she was new and so we were also able to work with the manager Nataevia as well.Nataevia had AMAZING customer service! was so incredibly helpful, resourceful, knowledgeable, intuitive, and warm. I was looking for a band with sapphires. Most jewelry stores don’t carry sapphires in the style I was looking for but Nataevia worked her magic so we would get a better idea of what a sapphire band would look like.Neither were not pushy but patient and attentive. They were both very personable and laughed a lot with us. Both made us feel very comfortable and cared for! They made us feel like our needs mattered and what we wanted would be attainable. 11/10 would recommend.Our overall experience was wonderful and I left with nothing I expected but everything I wanted!
Name: J**** M*******
Date: 2021-02-20 05:45:52
Rating: 5
Comment: AMAZING costumer service. Jacob was extremely helpful! He helped me choose the perfect engagement ring, my fiancé loved it. He was extremely professional and friendly. I always enjoy coming into this store and being helped by him.
Name: M**** C*****
Date: 2021-02-11 04:33:25
Rating: 5
Comment: Alyssa and Nataevia are amazing. They are sweet, patient, and knowledgeable.
Name: J****** H********
Date: 2021-02-09 21:30:47
Rating: 5
Comment: Love! Love! Love! My necklace & ring I received literally don’t take them off, wear them everyday! Thank you!
Name: V****** B******
Date: 2021-02-08 15:48:51
Rating: 5
Comment: I am extremely appreciative of the great customer service and friendly atmosphere that the store manager provides every time I go into the store. The staff is friendly, store is well organized and clean, and the store is conveniently located in the mall. 10/10 would recommend!
Name: M***** B
Date: 2021-02-08 05:07:54
Rating: 5
Comment: Professional, knowledgeable staff. I had a great experience shopping here. Great Covid guidelines in place. The manager Natavia was kind enough to place an order for me online and respected my budget! I’ll be back to this location for sure!
Name: L**** M********
Date: 2020-10-15 05:06:15
Rating: 5
Comment: Leslie is great! she helped me pick out the perfect ring and made sure i got the best price and was fully satisfy with my purchase !! will definitely be coming back ! thanks again Leslie !
Name: R*** S******
Date: 2019-12-11 18:17:01
Rating: 5
Comment: Very friendly staff. Go see Kristina for a great shopping experience. 👍
Name: R**** M (***********
Date: 2019-03-23 21:11:33
Rating: 5
Comment: Everyone there was very helpful and not too pushy like some other jewelry places.
Name: J*** C******
Date: 2018-09-10 06:56:22
Rating: 5
Comment: Clean store and Excellent service
Name: J**** J****
Date: 2018-06-29 19:27:39
Rating: 5
Comment: Great looking store. Super friendly staff. I came in for a wedding band and couldn’t be happier with the service.Saw the one comment from a non customer... to be honest the play ground is literally 10 ft away from the store it’s really loud.