KAY Jewelers

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Name: M****** V****
Date: 2023-12-20 20:27:57
Rating: 5
Comment: I couldnt find exactly what I was looking for, but with Tanyas help I was able to customize something to create exactly what I wanted. I am extremely pleased with my purchase and for the attention I received. Thank you!!!

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Name: R***** B****
Date: 2023-12-18 01:32:10
Rating: 5
Comment: Devon and Holga were fantastic! I could not find my account info and they did. Took many phone calls and a lot of verifications but they persevered. I was able to upgrade my wife’s earrings with their help. Great customer service!

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Name: R*** H********
Date: 2023-12-14 02:09:57
Rating: 5
Comment: Devin was super helpful and most pleasant.Awesome experience !!!

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Name: J***** B
Date: 2023-12-13 16:11:53
Rating: 5
Comment: Great service. The folks at KAY Jewelers were extremely patient and helpful in my process, cant thank them enough. A special thank you to Store Manager Sabra Sakhi who took time out her busy schedule to assist and make sure the transaction went smoothly it was greatly appreciated.

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Name: R***** G*****
Date: 2023-11-28 17:33:40
Rating: 5
Comment: Fantastic jewelry seller who doesnt constantly try to upsell you. Every time Ive been in, Devin has been the greatest help. I went here to get my fiances engagement ring and they understood what I wanted and told me about an event they were having in just a week. At that event we found the most beautiful ring that she fell in love with right away with the help of the staff. The resizing was so quick! We went in a little over a month ago to look at wedding bands where they found that a side diamond fell out her ring, the repair was quick and the ring came back sparkling like the day we got it. Just this weekend we came back to buy my fiances wedding ring and Devin once again found two rings that fit so incredibly well. When my fiance decided on the cheaper of the two there was no pressure to pick the more expensive one.Ive tried looking at a few other Kays and non compare to this one. Any time I need jewelry, I know where Ill be going first as all of the staff is friendly and want whats best for you.

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Name: T*** H*****
Date: 2023-11-25 23:54:01
Rating: 5
Comment: Everyone here is so wonderful and really help you pick what you actually want. 10/10 recommend!!

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Name: K****** W**
Date: 2023-11-16 21:42:55
Rating: 5
Comment: I went on to get my jewelry inspected and the staff was both fast and friendly.

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Name: J****** B****
Date: 2023-11-11 20:52:52
Rating: 5
Comment: Sabrá was wonderful and went over and beyond for me. I dropped by before a photoshoot and she shinned my ring up !!!! Thank you again

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Name: A***** M
Date: 2023-11-10 22:51:13
Rating: 5
Comment: Ive been coming here for years now. Devin is by far the best! He’s very sweet, helpful and professional. He makes wonderful suggestions. All the employees here have always been nice and helpful. Thanks Devin! And the Kay Team!

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Name: c********
Date: 2023-11-10 21:52:44
Rating: 5
Comment: Devin was extremely helpful and made me comfortable with my choice of jewelry! I will be back when shopping for a new piece.

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Name: t******* S*******
Date: 2023-11-10 21:51:08
Rating: 5
Comment: THANK YOU DEVIN FOR SUCH AMAZING SERVICE!!! AMAZING CUSTOMER SERVICE!

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Name: D***** B****
Date: 2023-11-10 19:32:38
Rating: 5
Comment: Amazing service!!!

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Name: G**** G*******
Date: 2023-11-06 20:31:56
Rating: 5
Comment: Pamela was so helpful and we got the perfect earrings for my Mother in Law.Wonderful experience

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Name: J******* Y**
Date: 2023-11-04 19:15:41
Rating: 5
Comment: Pam was very patient and helpful. I tried on a few different wedding bands and she recorded them for my fiancé while helping me with the purchase of my fiancé’s wedding ring.

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Name: D**** I******
Date: 2023-10-07 01:10:20
Rating: 5
Comment: We have been customers with Kay Jewelers for over 15 years we always get great treatment. I just walked out with some Beautiful earrings couldn’t be happier Devin helped us and I have to say he was awesome! We will keep coming back to buy more jewelry! Great customer service!

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Name: J****** S****
Date: 2023-09-30 01:10:42
Rating: 5
Comment: Hoda was amazing! She was so patient and kind! Excellent service and quality!

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Name: B******* V******
Date: 2023-09-27 18:30:42
Rating: 5
Comment: I came in today expecting to have a hard time finding the information for a warranty as the previous person couldn’t find it. Devin helped me today and was very knowledgeable about how to search for items and warranty’s that are 8 years old. We were able to find the information and he showed me how he put it in the system so I know for next time. He was very friendly and helpful.

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Name: T***** B*****
Date: 2023-09-23 23:15:56
Rating: 5
Comment: Hoda is wonderful! She was so thoughtful and caring. Made my day even more special

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Name: R** M*****
Date: 2023-09-02 20:39:50
Rating: 5
Comment: Amazing customer service.

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Name: F******* G********
Date: 2023-09-02 20:19:58
Rating: 5
Comment: Received amazing customer service today at the Concord, CA Sunvalley Mall Kay. I needed two rings resized and didn’t have my warranty paperwork and with some patience was found by a gentleman. Thank you for the great service!

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Name: H*****
Date: 2023-08-23 04:32:30
Rating: 5
Comment: I was at Kay Jewelers for my wedding ring recently, and I must acknowledge the professionalism and hard work of the store manager, Sabra. She went above and beyond with customer service, and she nailed every aspect of being a knowledgeable manager about the jewelry, the pricing the care after of the jewelry—you name it. Cudos to you Sabra for being such an amazing manager. Will definitely remain a customer here. Thank you for all the informative feed back you provided me that I wasnt aware of about the diamonds. I love the ring and definitely worth the price. AMAZING!!

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Name: Q** A*****
Date: 2023-08-20 01:14:14
Rating: 5
Comment: Devin is the guy ! He helped us and his suggestions were BOMB !!! Very professional cool down to earth guy !Thanks Dev !!!

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Name: M**** D***
Date: 2023-08-13 21:09:38
Rating: 5
Comment: Very nice people. Hoda cleaned my diamond earrings and set me up with an appointment to keep them in good condition. When it’s time to replace the 11 year old Movado also bought here, I will return.

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Name: J*** L****
Date: 2023-08-12 19:12:43
Rating: 5
Comment: Highly recommend staff was extremely knowledgeable and helpful

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Name: L***** F*******
Date: 2023-08-12 19:12:16
Rating: 5
Comment: The staff was extremely helpful and very very friendly

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Name: M**** A*******
Date: 2023-08-11 19:22:00
Rating: 5
Comment: Hoda provided amazing customer service for us. We are very pleased with our new ring and wonderful service!

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Name: P******* N*****
Date: 2023-08-09 18:46:18
Rating: 5
Comment: The staff is very welcoming! Hoda is always so attentive and patient with me when helping me select the perfect jewelry for every occasion. I always come back to this Kay to get my jewelry cleaned and have never been disappointed.

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Name: j**** w******
Date: 2023-08-06 20:44:04
Rating: 5
Comment: Just purchased the wedding band for my bride to be and Hoda (I believe was her name) helped me and went above and beyond to meet my needs. She was kind, knowledgeable and efficient. Thank you ma’am. I’ll be back once I do something strange for some more change cuz y’all IS EXPENSIVE😩

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Name: S*** H*****
Date: 2023-07-27 19:18:04
Rating: 5
Comment: Devin and Pamela were terrific! Will come back

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Name: K******* C********
Date: 2023-07-27 00:27:55
Rating: 5
Comment: Always supper friendly supper helpful

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Name: M***** S*****
Date: 2023-07-20 20:00:22
Rating: 5
Comment: Always enjoy our experience. My husband and I have built a really good relationship with Pamela and she always takes care of us during our visits and biannual ring cleanings.

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Name: S****** R**
Date: 2023-07-20 00:56:21
Rating: 5
Comment: Manager is very helpful and also assistance helpful. Great costumer service. Always love Kay Jewelers. 😀😀

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Name: J***** O****
Date: 2023-07-20 00:54:16
Rating: 5
Comment: Great service with repairs. Very friendly and good at helping customers, like myself, who bracelet has broken multiple times. I’ll keep shopping here.

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Name: T***** R**
Date: 2023-07-18 19:58:41
Rating: 5
Comment: Devin was very helpful. Thanks Devin

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Name: A**** K******
Date: 2023-07-16 19:36:16
Rating: 5
Comment: Got it sooner than expected. Everyone is wonderful

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Name: M M
Date: 2023-07-15 22:29:04
Rating: 5
Comment: Excellent service from Devin, Hoda and Sabre on two big purchases today, thank you so much. Weve made several purchases here over the years and have had a great experience each time. Very satisfied will return

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Name: M*** s******
Date: 2023-07-08 01:45:08
Rating: 5
Comment: Hoda was absolutely amazing and took such great care of my fiance and myself

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Name: S**** L*******
Date: 2023-07-05 19:14:24
Rating: 5
Comment: Razia was super helpful and accommodating! She helped me find the perfect wedding band for my husband! Super pleased!

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Name: F***** F*****
Date: 2023-07-03 22:06:17
Rating: 5
Comment: Hoda is very nice and helpful

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Name: S****** W**********
Date: 2023-07-03 18:41:58
Rating: 5
Comment: Hoda and Razia were simply fantastic. Could not have asked for better customer service. They went above and beyond. Will definitely be back.

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Name: j******* i*****
Date: 2023-07-03 18:40:35
Rating: 5
Comment: Hoda and Razia provided great service!

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Name: S****** R*******
Date: 2023-06-08 20:27:48
Rating: 5
Comment: Devin was super helpful and made sure my rings will be taken care of!

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Name: J*** V******
Date: 2023-05-29 21:53:52
Rating: 5
Comment: Love coming out to this Kay location. Everyone is so kind! Devin was superb! He was kind, took his time with us and gave us tips great customer service!!!

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Name: P********* L****
Date: 2023-05-28 21:16:48
Rating: 5
Comment: Hoda was absolutely the BEST!!!!Thank you to you and Devin!

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Name: J****** M******
Date: 2023-04-30 22:01:15
Rating: 5
Comment: Hoola, Devin and Jawad provided excellent service. They made my experience easy and pleasant. They took their time to show me different pieces and helped me choose the perfect jewelry!

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Name: P************** Y*
Date: 2023-04-07 00:40:29
Rating: 5
Comment: Best spot to learn buy and find collecting jewelry of all sorts DEVIN and everyone are dope!!!

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Name: M***** G*******
Date: 2023-04-01 00:18:47
Rating: 5
Comment: Amazing customer service! They are very helpful and willing to go above and beyond . I recommend going here!

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Name: W*** A***
Date: 2023-01-05 02:41:52
Rating: 5
Comment: I want to take the time today and give a review for the very first time- I usually don’t have time to give reviews but this Kay location made me take time and give them a review and it is absolutely worth my time. I’ve been coming to this location for over 10 years with my wife and kids and buy all my jewelry from here. Their service level and customer service is next to NO Jewelry store we’ve been to. Absolutely Amazing staff, amazing team work between the manager and staff. The store manager goes above and beyond helping and accommodating each and every customer with a smile and high energy. They work hard and remind you it’s Tough job to do retail specially in todays life, but their speedy, excellent, happy, welcoming service is incomparable. We don’t mind spending money anytime we’ve been to this location. I can’t speak for anyone else, but people should chill out and really stop being nasty and start giving proper reviews and complement the fact they work all day long and stand and help everyone all day, if your having a bad day outside your life please don’t take it out on these beautiful hard working people. This store is beautiful and the staff that work here are awesome!! Keep up the great work and don’t let other bad energy effect your great work!! God bless you all!! Happy 2023 :)

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Name: D****** J******
Date: 2021-12-13 02:24:49
Rating: 4
Comment: I was treated good

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Name: P**** P*****
Date: 2021-03-21 01:34:12
Rating: 5
Comment: Great, Kayso the best I just upgraded my diamond earrings💝 only jewelry store that does that, wow! get, this beautiful diamonds, 😊

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Name: D** D** P***
Date: 2019-10-10 21:44:07
Rating: 5
Comment: Polite and expedient

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Name: J**** E*******
Date: 2017-09-10 18:09:00
Rating: 5
Comment: Very helpful staff. That guy Edgar sure is a great cashier and Ill always buy from him