Imperial Jewelry & Loan
address: 11405 Firestone Blvd E, Norwalk, CA 90650, United States
Phone: +1 562-864-1777
services: Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Buys used goods,
Planning: Quick visit,
Payments: Credit cards, Debit cards, Credit cards,
Phone: +1 562-864-1777
services: Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Buys used goods,
Planning: Quick visit,
Payments: Credit cards, Debit cards, Credit cards,
category: Pawn shop, Coin dealer, Diamond buyer, Gold dealer, Handbags shop, Jewelry appraiser, Jewelry buyer, Watch store
rayting: 4.9
site: https://imperialjewelryandloan.com/
Cheap Liquidation: Buy Sell Vintage Guitars United States Stamp Company
worktime:
rayting: 4.9
site: https://imperialjewelryandloan.com/
Cheap Liquidation: Buy Sell Vintage Guitars United States Stamp Company
worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–6 PM |
| Sunday | Closed |
Appraiser near me:
Clars Auction | Envision Toyota of West Covina | Huisman Auctions Inc. | Yates & Co JewelersName: Y****** F*****
Date: 2023-12-07 18:58:40
Rating: 5
Comment: I have been with them over two years and they work with you they give you great customer service. Also, they give you excellent prices on the jewelry that they have I highly recommend this place. This is the best place to trust your jewelry to be pawn
Name: L**** A*****************
Date: 2023-12-04 18:08:35
Rating: 5
Comment: I love this place! Everyone is so nice and helpful. They work with you and do everything to help with what you need. I highly recommend Imperial Jewelry & Loan!
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Name: A**** T*****
Date: 2023-12-03 02:31:35
Rating: 5
Comment: Matt and Zack are phenomenal! They are both very personable and very helpful.They were both professional and answered all of my questions.I will definitely be coming back here!
Name: R***** C********
Date: 2023-12-02 18:39:55
Rating: 5
Comment: I love the service!!😄they are so kind😄
Name: g****** h********
Date: 2023-12-02 01:00:45
Rating: 5
Comment: Really love this pawn shop because they send you a text message to warn you your loan will be due. No other pawn shops do this! Staff is friendly and very respectful. Would refer anyone to this establishment.
Name: r****** a******
Date: 2023-12-01 02:14:26
Rating: 5
Comment: Super fast service! Called and in 10 minutes had money in hand. Thanks again
Name: G****** J******
Date: 2023-12-01 02:09:29
Rating: 5
Comment: Really great experience. Nice guys and a fair price. I highly recommend them
Name: L******* D*****
Date: 2023-11-26 01:00:03
Rating: 5
Comment: I inherited some silver coins went to the pawn shop to sale them was treated highly professionally and fairThese guys were great to work withThanks guysSee you again
Name: A* C******* j*
Date: 2023-11-25 01:04:36
Rating: 4
Comment: Matt was very professional, very helpful. Easy to deal with highly recommend Them.
Name: T*** F******
Date: 2023-11-23 00:04:24
Rating: 5
Comment: This place is great Ive been dealing with him for years nice guys honest and I would recommend anybody to go here
Name: K****** F*******
Date: 2023-11-21 00:02:59
Rating: 5
Comment: Great guys. Will do business with them again
Name: H***** M***
Date: 2023-11-18 23:22:17
Rating: 5
Comment: Nice respectful friendly workers best prices,in town.
Name: V****** F*****
Date: 2023-11-17 18:07:47
Rating: 5
Comment: I really like the people that work here they are really attentive and nice.
Name: A***** R****
Date: 2023-11-15 20:28:54
Rating: 5
Comment: Sold a couple of my designer bags that were just laying around and gave me a fair amount. Fast and quality service. Will work with them in the future.
Name: R*** A*********
Date: 2023-11-15 18:54:27
Rating: 5
Comment: Zachary was very professional, friendly and efficient. I look forward to doing business with them. I very much recommend them.
Name: L**** D****
Date: 2023-11-14 22:40:11
Rating: 5
Comment: Matt and Ivan are a rarity in a world of scammers and rip offs. Will always trust them with fair pricing and understanding. Don’t go anywhere else.
Name: N**** M******
Date: 2023-11-13 18:49:11
Rating: 5
Comment: Very polite personnel and the owner is super nice very patient very respectful and very polite. I will recommend this please to my friends and family if they would need it.
Name: C**** G******
Date: 2023-11-08 21:19:55
Rating: 5
Comment: Great staff and or customer service. Hands down, best prices around as well.
Name: A****** R***
Date: 2023-11-04 22:56:09
Rating: 5
Comment: Recently went and some gold chains and rings I had sitting for a while recieved a fair deal Ivan was Knowledgeable and courteous was happy I took a chance and went there instead of a place in Downey would use them again
Name: A**** D*****
Date: 2023-11-04 01:52:47
Rating: 5
Comment: Very friendly and honest pawn shop, Matt is one of the best been doing business with him & his brothers for years love this location in Norwalk. We come from Los Angeles just to do business here.
Name: D*** L****
Date: 2023-11-03 20:21:30
Rating: 5
Comment: Mat was great very pleasant transaction store is very clean and inviting he gave me a great Deal I will use Matt again thank you for all your help
Name: M** A****
Date: 2023-10-31 17:36:22
Rating: 5
Comment: Quick, fair service
Name: B*** C
Date: 2023-10-30 18:23:10
Rating: 5
Comment: Good Music and Great Prices!
Name: J*** L***
Date: 2023-10-29 12:57:13
Rating: 5
Comment: Great service and nice people.
Name: J*** R**** A*******
Date: 2023-10-28 21:35:09
Rating: 5
Comment: They are pretty dope .. treat you like family ..theyll address you with you name making it feel like family
Name: G******** I****
Date: 2023-10-26 19:47:59
Rating: 5
Comment: Cool place, nice guys running it😁
Name: N*** A******
Date: 2023-10-26 01:06:41
Rating: 5
Comment: Awesome service very polite.
Name: M* L***
Date: 2023-10-21 19:06:26
Rating: 5
Comment: Very professional and extremely reasonable I recommend it
Name: S****** L***
Date: 2023-10-21 09:55:46
Rating: 5
Comment: Love the employees they are so kind and the store is always clean …Nani
Name: Z***
Date: 2023-10-20 16:56:41
Rating: 5
Comment: Helped me a lot. Good prices, discounts, and such a vibe. Fun and kind workers make this my go to place!
Name: K**** C****
Date: 2023-10-17 23:51:31
Rating: 5
Comment: All the employees are so patient & very nice.
Name: D**** R*****
Date: 2023-10-16 17:00:51
Rating: 5
Comment: Really the best pawn shop I’ve ever dealt with,great customer service.
Name: B******** A****
Date: 2023-10-15 01:38:33
Rating: 5
Comment: Very respectful easy going nice n comfortable to talk too. I’ve been going to this place if I need money n bought some goo things jewelry & watches with decent price
Name: D****** S****
Date: 2023-10-14 23:16:36
Rating: 5
Comment: Great service all around. Very professional and friendly service!!!!! Thank you 😊
Name: C******* C*******
Date: 2023-10-09 17:59:10
Rating: 5
Comment: I like when they never say no
Name: R****** V***
Date: 2023-10-08 00:05:31
Rating: 5
Comment: Fast and easy. Happy with the service.
Name: m********** t******
Date: 2023-10-05 03:01:17
Rating: 5
Comment: This the most honest and fair pawn shop I’ve ever been to. I use to live near but now cities away I still drive the distance for loans because he is a great guy and has been kind when I really needed it. The staff here are great as well.
Name: A*** A*****
Date: 2023-09-28 23:37:00
Rating: 5
Comment: Matt and Albert were awesome! Brought in some jewelry to get checked and not only did they answer all my questions, but they were beyond kind! Thank you guys for all your help!
Name: C******
Date: 2023-09-27 22:07:45
Rating: 5
Comment: Yo always good coming here, best prices on loans, really good inventory, and also all the staff who work here are supper cool. I’ve been a customer almost 3 years now, if your in the area check them out
Name: C**** K*****
Date: 2023-09-27 21:22:04
Rating: 5
Comment: I like the place everyone was nice and friendly and help me and I love it there and it was so clean too I will keep going back to them thanks guys
Name: S**** N*****
Date: 2023-09-26 18:16:24
Rating: 5
Comment: Great people to deal with. Thanks!
Name: O***** R***
Date: 2023-09-25 23:07:52
Rating: 5
Comment: They treated me fair and made the transaction easy
Name: T**** J****
Date: 2023-09-22 23:35:41
Rating: 5
Comment: Very understanding and great customer service🙌🏾
Name: T**** L****
Date: 2023-09-19 19:41:12
Rating: 5
Comment: Called before I went in. Very helpful over the phone clarifying what could be taken for watches and price points with me sending photos to them to see. Once there, very quick and to the point. Even check products very quickly.
Name: J*** O****
Date: 2023-09-16 21:42:32
Rating: 5
Comment: They give the best amount for loans, very friendly and professional. Awesome place I don’t go anywhere else
Name: D******* S*******
Date: 2023-09-15 21:13:41
Rating: 5
Comment: Made a difficult time easy to get through
Name: A***** M****
Date: 2023-09-15 00:46:18
Rating: 5
Comment: Fair prices. Good people. The blonde ones pretty cute… so that doesn’t hurt either. Go here
Name: B***** C*****
Date: 2023-09-14 17:04:44
Rating: 5
Comment: Great guys, great products.
Name: L*** K***
Date: 2023-09-13 21:50:43
Rating: 5
Comment: Matt and his staff are the BEST. IVE A CUSTOMER AND FRIEND TO MATT OVER 5YRS STAFF SOOO PROFESSIONAL SO KIND IF YOU NEED A SHORT TERM LOAN GO TO MATT JEWERLY STORIE .MR LEON KNOX SR.
Name: J** C**
Date: 2023-09-12 21:24:23
Rating: 5
Comment: Easy to talk very good service very helpful on your needs!
Name: n*** g*****
Date: 2023-09-11 19:49:17
Rating: 5
Comment: Awesome place ... awesome ppl.... awesome prices
Name: F**** G*******
Date: 2023-09-09 19:22:40
Rating: 5
Comment: Great experience came in and was out in like 15 minutes and easy to sign up
Name: A***** B****
Date: 2023-09-08 16:36:09
Rating: 5
Comment: Very professional and efficient place to pawn your jewelry. Love the amount they gave me. Will definitely come back here.
Name: l***** p*****
Date: 2023-09-07 01:12:16
Rating: 5
Comment: Really nice ppl and actually give you good prices!
Name: p**** g****
Date: 2023-09-06 23:40:57
Rating: 5
Comment: Nice people. Went in for a loan 20 min later walked out a happy customer. 5 stars for me, dont really know why anyone would grade lower?
Name: S L
Date: 2023-09-02 03:04:50
Rating: 5
Comment: Staff was very friendly and knowledgeable. Process was quick and easy.
Name: J**** G***
Date: 2023-08-23 22:19:38
Rating: 5
Comment: This is one of the best pawn shops Ive ever been to. The employees were very professional and kind they were willing to work with me when I had been turned down from 3 other shops the same day. They helped me out when I was in a bind and needed cash. Thanks Imperial you rock.
Name: c********
Date: 2023-08-18 18:46:31
Rating: 5
Comment: I love this place! The owner and employees are super nice, they talk to you and engage you with a conversation! The prices are fair. All around a really good spot to go too.
Name: J** D*****
Date: 2023-08-12 09:09:31
Rating: 5
Comment: It’s always a 5 star experience, I have no hassle and always grateful you can help Me. thank you
Name: C****** G*******
Date: 2023-08-10 19:06:34
Rating: 5
Comment: I have been to many pawn when I was in needed of extra money. This is by far the nicest and friendly pawnshop, I have ever been too.not to mention the loan they offer me has been the best loan ever, meaning they don’t do you dirty and give you the less loan as possible. they actually give you the most they can and honestly it’s great . You won’t be disappointed, you can also pay your interest on line which is great. I recommend this pawnshop 100%.
Name: g*** r****
Date: 2023-08-01 21:36:04
Rating: 5
Comment: Was very prompt for a full refund. Great seller.
Name: D****** R****
Date: 2023-08-01 20:19:07
Rating: 5
Comment: Every time I come to Imperial Matt, Max and other employees are always welcoming and kind. I appreciate everyone I have met. I will recommend Imperial to anyone who inquires about a pawn shop.I Iove your business ❤️
Name: C***** A
Date: 2023-07-24 20:55:38
Rating: 5
Comment: Definitely will be coming back!! The workers are very upfront
Name: l*** l***
Date: 2023-07-24 16:37:14
Rating: 5
Comment: Awesome service quick and easy ✅
Name: D**** S*****
Date: 2023-07-22 23:28:40
Rating: 5
Comment: Have used Imperial Jewelry & Loan many times to get quick cash between paychecks.Matt and the team are always great to work with.
Name: M*** B*****
Date: 2023-07-20 23:01:22
Rating: 5
Comment: Always there to help!!!! Ive needed extra time to pay my ticket and as long as you call they are willing to hold your item. Of course reasonably speaking. Straight forward business and clean shop. Nice selection of jewelry and Ive noticed nice coins.
Name: F******* D* l* c***
Date: 2023-07-17 19:44:01
Rating: 5
Comment: My experience at imperial jewelry and loan was great they offer me the best price for a loan and the employees were very friendly and helpful I highly recommend them
Name: J**** o******
Date: 2023-07-15 09:35:07
Rating: 5
Comment: The best place to Go If you need cash friendly fast and top amount given also easy terms on contract was very happy I chose this place and will recommend you give it a try 💰💰💰
Name: W*** J******
Date: 2023-07-12 22:37:42
Rating: 5
Comment: It is a very wonderful place. I enjoy the service I get every time I visit.
Name: J**** R******
Date: 2023-07-11 23:04:53
Rating: 5
Comment: Imperial Jewelry is so far the best pawnshop. They give appraisal fairly. All the staffs are very friendly and provide client with best service.
Name: H*** L****
Date: 2023-07-08 21:08:26
Rating: 5
Comment: Excellent, 5 star service! Highly recommend.
Name: R***** U*****
Date: 2023-06-29 20:50:02
Rating: 5
Comment: Very helpful good prices
Name: G*** B*********
Date: 2023-06-24 21:15:14
Rating: 5
Comment: Friendly gives good deals,I recommend this place they are honest.
Name: R*** d***
Date: 2023-06-22 21:59:24
Rating: 5
Comment: Fair and reasonable, great service
Name: E****** A******
Date: 2023-06-20 00:57:53
Rating: 5
Comment: Fast and didn’t lowball me even gave me more then what I asked for thank you 🙏
Name: D***** W*****
Date: 2023-06-18 01:28:40
Rating: 5
Comment: Smooth transaction..fair prices...professional service..clean environment...Highly recommended
Name: m******** j******
Date: 2023-06-17 01:26:15
Rating: 5
Comment: Maximilian was prompt and very professional. 10/10 would recommend, great customer service!
Name: V******* W****
Date: 2023-06-13 15:50:16
Rating: 5
Comment: Very trustworthy, great customer service. Matt is amazing. I have been a customer for years now and I wouldnt trust going anywhere else.
Name: J** Y*********
Date: 2023-06-10 22:00:27
Rating: 5
Comment: My wife and I come into your pawnshop Imperial Jewelry & Loan. We took in a Dimond and Gold ring in to sell, and we were very pleased with the customer service and how much we received for our ring. Thanks Maxmillin for your time and excellent customer service. We will definitely return back if we have any other items that we have to get rid of to Pawn.
Name: S***** B****** R***
Date: 2023-06-10 15:06:18
Rating: 5
Comment: Exceptional service and very professional! They are the real deal and they treat you like a family. Ive been visiting similar stores like this and they dont treat you fair. We are back because we had a really good experience. The gentleman who took care of us last time was there! They are very knowledgeable and knows each items in their store and also what you sell. Again, it was another best experience we ever had. Thank you! This review is worth sharing!
Name: B**** A******
Date: 2023-06-08 02:00:33
Rating: 5
Comment: They’re very fair and give you more than most pawn shops around the area. Good energy, very welcoming, and great experience overall!
Name: m*********
Date: 2023-06-07 00:55:48
Rating: 5
Comment: Imperial jewelry & loan is the best place I have gone to get what ever money I have needed to get on a loan when pawning my tools, jewelry, and even a car scanner. Theyre quick, courteous, and understand your need of money. I recommend them to everyone, no doubt.Marcos
Name: J*** M*****
Date: 2023-06-05 06:37:33
Rating: 5
Comment: Very professional, courteous, respectful, reasonable..comfortable, laid back environment.
Name: J**** L**
Date: 2023-05-25 17:28:58
Rating: 5
Comment: I always have great experience at imperial jewelry&loan friendly staff and David is the best always gives me good deal best pawn shop
Name: R*** R***
Date: 2023-05-22 20:10:10
Rating: 5
Comment: It was my first time at a pawn shop, and I had a great experience! Very friendly very informative and overall great customer service!
Name: D******* R*****
Date: 2023-05-20 22:41:38
Rating: 5
Comment: They are the most pleasant people to work with.extremely knowledgeable we would definitely recommend this pawn shop to work with
Name: J**** J**
Date: 2023-05-19 00:54:13
Rating: 5
Comment: Always Nice, Clean, and safe! Really cool place! Been coming here for over 5 years! The owner is very nice!
Name: B*** A*****
Date: 2023-05-17 20:06:18
Rating: 5
Comment: Super fast and great service thank you!💖
Name: K**** A*******
Date: 2023-05-17 17:23:26
Rating: 5
Comment: Great customer service!Everything was fast and easy.
Name: R*** R******
Date: 2023-05-13 22:07:28
Rating: 5
Comment: This place is more than fair when you are in need of money! I appreciate their help 100 percent
Name: M**** t***** B****
Date: 2023-05-13 22:04:39
Rating: 5
Comment: Reliable and professional people. All the items are safe…. Its nice doing business 😁 as always.
Name: S****** C******
Date: 2023-05-13 02:15:07
Rating: 5
Comment: The service was great! I will definitely be coming back in the future.
Name: B**** F*****
Date: 2023-05-10 21:37:50
Rating: 5
Comment: They made it so easy, Matt was very helpful, very knowledgeable, and the process went very smoothly and Im happy that Ive done business with them.
Name: G****** R****
Date: 2023-05-10 17:45:03
Rating: 5
Comment: When I walk in you feel like you could trust them for the appraisal and the very generous friendly good place to go recommend it.
Name: T*** L T*****
Date: 2023-05-05 00:13:52
Rating: 5
Comment: I have always got loans and I have bought tools at a fair price. Im happy with the tools. And people who work there.
Name: N**** W***
Date: 2023-05-04 22:05:29
Rating: 5
Comment: Very nice people and give maximum loans on your gold been going here over 3 years
Name: Y***** G*****
Date: 2023-04-19 23:21:28
Rating: 5
Comment: We did research and chose imperial jewelry &loan they pay way more for gold... The drive was worth it, we got $100.00 more than orange county! Definitely recommend these guys!
Name: s*** g*******
Date: 2023-04-17 22:53:52
Rating: 5
Comment: Matt, Ivan and the entire is staff is really helpful. great to do business with . I always find something to buy . Thanks y’all
Name: Y****** S******
Date: 2023-04-16 03:14:13
Rating: 5
Comment: Friendly welcoming costumer service, helpful and fast.
Name: M**** R***
Date: 2023-04-11 22:12:32
Rating: 5
Comment: We’ve been going here for a couple years now to pawn items and I can honestly say this is by far the best Pawn Shop. They are always kind and give the best deals (and handsome too lol). Truly love coming here!
Name: C**** B
Date: 2023-04-08 19:43:15
Rating: 5
Comment: Ok this place was like walking into my moms house, it was clean, it smelt amazing and the people were professional and very kind. They guy there looked at our stuff tested it and told us what he thought. He was very fair and efficient with his answer. I took thier business card for future visits and I would definitely recommend this place to anybody interested. Thanks dude!
Name: P**** Z
Date: 2023-04-07 22:20:59
Rating: 5
Comment: Great experience! Awesome customer service. Everything is explained clearly and fair prices are given.
Name: k**** a********
Date: 2023-04-05 22:06:15
Rating: 5
Comment: Imperial jeweler was a really big help to me I need some fast cash and they help me a lot without a doubt I wasnt worried about what I left inside for them to take care of for me I just appreciate them helping me with the fast cash that I need the time if you need a loan or if you just want to sell some God go with Imperial jewelers
Name: J*** R****
Date: 2023-04-05 19:16:28
Rating: 5
Comment: Came in today to pawn a bracelet and was greeted right away Max made the pawn process simple and quick highly recommend this place
Name: M*** M******
Date: 2023-04-03 20:58:18
Rating: 5
Comment: Love this place they are extremely helpful always there when i need extra cash
Name: E*** J* C*******
Date: 2023-03-30 23:58:03
Rating: 5
Comment: The staff was incredibly helpful and took care of me quickly.
Name: l** l**
Date: 2023-03-28 00:51:28
Rating: 5
Comment: Nice good customer service and knowledgeable about their line of work
Name: K**** C**
Date: 2023-03-25 22:00:29
Rating: 5
Comment: Great experience. Straight to the point, and fast service. I love when a place can make me laugh and smile while doing business. Definitely will be recommending friends and family
Name: N****** P***
Date: 2023-03-25 20:44:34
Rating: 5
Comment: When life gets you down and your finances dwindle. You need a business that can not only provide financial relief, but with an understanding of the circumstance, and in turn taking the correct tone to your situation. No embarrassment, pain less, great customer service. I explore any one looking for a quick loan to visit this store. Thank you all
Name: J***** D**** S******
Date: 2023-03-25 18:24:40
Rating: 5
Comment: Great place and people. if you need a pawn or loan, i highly recommend. they stand by their word.
Name: R****** S****
Date: 2023-03-24 19:42:02
Rating: 5
Comment: I had a few silver bullion items to sell and texted Imperial and immediately received a fair offer from Matt and stopped by after work the same day. The items were weighed/assayed/confirmed and I received the promised cash payment very quickly. The store was clean, well organized, safe and secure and in conversation with Matt during the transaction, he is professional, knowledgeable and very personable. It was a pleasure to do business with Imperial and I will return and recommend them without hesitation.
Name: D** T*****
Date: 2023-03-24 15:58:38
Rating: 5
Comment: I’ve never had a bad experience here, but I today I was especially impressed with Lyric’s professionalism and thoroughness. She’ll be a valuable addition to the team. Also I want to shout out Matt, who’s always been fair, courteous and honest in every interaction. Always a pleasure doing business with you guys.
Name: M***** A*****
Date: 2023-03-23 21:38:03
Rating: 5
Comment: Wow best experience by far I highly recommend this place. Really nice and polite customer service.
Name: D***** C******
Date: 2023-03-22 22:45:24
Rating: 5
Comment: Matt and the staff are excellent. Very knowledgeable about coins and bullion and fair and honest in every way. Whether youre buying, selling, or loaning, you cant go wrong with Imperial Jewelry & Loan. Matt and his team recognize and respect value. Customer service is tops. Highly recommended.
Name: R*** W*******
Date: 2023-03-21 12:59:01
Rating: 5
Comment: People here are so polite just have to love one of the owners been dealing with him 4 years will always recommend
Name: M****** K***
Date: 2023-03-20 23:02:52
Rating: 4
Comment: Cool guys that are tough negotiators but overall are fair.
Name: M**** D** R**
Date: 2023-03-15 19:28:09
Rating: 5
Comment: Great service good people.. always great attitude
Name: C**** N***
Date: 2023-03-15 01:10:00
Rating: 5
Comment: Friendly, personable staff, quick service, competitive pricing on sterling silver for sale.
Name: N***** C******
Date: 2023-03-12 01:56:17
Rating: 5
Comment: Great experience here. Super friendly, helpful staff. Clean & organized.
Name: M***** R******
Date: 2023-03-08 16:32:38
Rating: 4
Comment: Was hoping for a bigger loan but It was good and understanding, Great communication, will come back 👍🏽
Name: A***** V
Date: 2023-03-05 02:22:58
Rating: 5
Comment: Walked in to Imperial Jewelry & Loan just to see if a ring I had sitting in my jewelry box for years had any value to it and less than 10 min walked out with $200 cash! Thanks I J & L for the business
Name: G****** Q****
Date: 2023-02-25 01:05:03
Rating: 5
Comment: This pawn shop really does their best to help you.i will be taking all my bizness to Matt n associates.
Name: D*** C****
Date: 2023-02-25 00:35:47
Rating: 5
Comment: Excellent customer service real friendly and helpful.
Name: E*** L***
Date: 2023-02-21 00:05:13
Rating: 4
Comment: Nice fast, friendly service. I would recommend them to everyone I know.
Name: M** B* H*****
Date: 2023-02-19 01:10:31
Rating: 5
Comment: I would really like to say thank you for taking time out to help me out. I love how kind and friendly they were. Let me know step by step what the process is. And at the end of the day, I left there with a BIG SMILE 😀 on my face. I recommend Imperial Jewelry & loan.B.J
Name: m* v**
Date: 2023-02-17 05:19:33
Rating: 5
Comment: When needing to use a pawn shop, the Friendly staff at Imperial Jewelry & Loan make the experience superior to others. Great pricing and agreeable terms. I would defintely recommend..
Name: -*** T** B**** - R***** C******
Date: 2023-02-16 03:21:16
Rating: 5
Comment: Great customer service! I recommend imperial jewelry and loan for all your needs.
Name: J****** A****
Date: 2023-02-15 20:47:44
Rating: 5
Comment: Great Team! They were there when I needed them. Thank you!
Name: D***** C***
Date: 2023-02-13 23:23:05
Rating: 5
Comment: Imperial Jewelry & loan is a great pawn shop. They have friendly helpful staff w/ fair loan pricing loans. Safe location & new offices. Comfortable environment coming there & doing business at this pawn shop.
Name: E**** H********
Date: 2023-02-13 01:51:06
Rating: 5
Comment: I been going to this pawn shop for awhile now, they are friendly, helpful and honest and they will give you a good price for your stuff and nice selection of mens rings I want to thank everyone of imperial loan for your customers serviceThank you 😊
Name: H***** C******
Date: 2023-02-07 23:25:46
Rating: 5
Comment: Very Good People And business I highly recommend people if you need a loan or need to sell your jewelry!!
Name: G**** A**** L**
Date: 2023-02-05 04:24:16
Rating: 5
Comment: Maxi is so nice and patiently helping us while answering all our questions.I will Definitely recommend this store, if you want to sell or buy something. 😊
Name: L**** A****** D****
Date: 2023-02-05 00:24:45
Rating: 5
Comment: MATT, HAS BEEN HELPING ME OUT FOR 8 YEARS NOW, WHEN I MOVED BACK TO CALIFORNIA . IT IS ALWAYS A PLEASURE TO ASK THE SHOP FOR HELP, MATT, IS VERY FRIENDLY, JOKES AROUND AND FOR A BUSINESS OWNER WHAT A DIFFERENCE IT MAKES...... THANKS MATT
Name: W******
Date: 2023-02-04 21:52:43
Rating: 5
Comment: The owner Matt and the employees are the friendliest and nicest people Ive ever came across at a pawn shop. This is the only pawn Ill do business with, I highly recommend them if you ever need to go to a pawn shop.
Name: T***** S**********
Date: 2023-02-03 18:44:08
Rating: 5
Comment: Extremely helpful, very friendly, quick service. Pleasantly surprised at the money I received.
Name: D**** H*******
Date: 2023-02-01 17:41:51
Rating: 5
Comment: The few times I have visited this store everyone is always friendly and polite. They all have great customer service and are very informative. They are honest and they make sure that you are getting the best price for your items. I recommend this store to do business with.
Name: M**** Z*****
Date: 2023-02-01 01:37:51
Rating: 4
Comment: Great service, answered not only my questions, answered my husbands questions as well. Not much people there. They have good and OG purses, watches etc.... Everyone was in good spirits and great attitude and positive and friendly people that honestly serve with a genuine smile.
Name: N*** L****
Date: 2023-01-25 17:50:46
Rating: 5
Comment: Very friendly people to help. Glad there’s a store that can make realistic offer rather if you are selling, pawning, or loaning.
Name: D*** R*****
Date: 2023-01-24 22:20:19
Rating: 5
Comment: Always give me the best prices and have great customer service... Highly recommended
Name: D*** C**********
Date: 2023-01-22 07:00:38
Rating: 5
Comment: Best Gold and Silver prices Ive ever come across, always beats any other pawn shops prices by weight.
Name: J*** C********
Date: 2023-01-20 20:38:30
Rating: 5
Comment: Great service expert knowledge and advice plus generous loans Imperial jewelry & loan is my go to pawn shop when I need some extra cash 💯
Name: J*** M****
Date: 2023-01-17 23:58:25
Rating: 5
Comment: My spot to purchase unique items, and electronics at agreeable price . When I’m in need of some cash, I bring my laptop to pawn and I walk out with some cash same day. Is the third time I needed some cash. This pawn shop has been there for me . Thank u
Name: M**** M****
Date: 2023-01-14 21:07:16
Rating: 5
Comment: The only pawn shop I go to,is Imperial Jewelry & loan, I get the best price there,its not a hassle, the staff makes you feel welcome and its just the best place to get a loan, I have never had a bad experience there, you get more for your valuables then any were else.i highly recommend them..
Name: R***** J****
Date: 2023-01-14 20:46:01
Rating: 5
Comment: Very helpful, very detailed, honest and respectful. EVERYONE is friendly and they really work with you when trying to get a loan.
Name: J**** S****
Date: 2023-01-12 01:25:25
Rating: 5
Comment: I love this place …… Best pawn shop hands down I never do business anywhere else. Always great customer service & great prices !!
Name: P**** W**
Date: 2023-01-11 23:00:20
Rating: 5
Comment: I love this place they’re accurate professional and give great loans on your merchandise… Best pawn shop experience ever… FYI they have a lot of namebrand products for sale you have to check this place out Matt is the best!
Name: A***** _
Date: 2022-03-30 19:56:54
Rating: 5
Comment: I went there today and it was great. I sold a 14k yellow gold fígaro chain. They gave me a great price. I was very pleased with the price I got. The gentleman that helped me out was very nice and efficient. I didn’t get his name, but on the receipt it says, MF. Thanks for the help. Stop by and check them out.
Name: M**** V***
Date: 2022-03-07 19:20:06
Rating: 5
Comment: Very professional and amicable service and people inside. I recommend anyone and everyone come here for their pawn shop needs.
Name: W****** R***
Date: 2021-12-23 02:02:46
Rating: 5
Comment: This is a great pawnshop Ive been dealing with them for sometime now and always great customer service and friendly
Name: N***** R******
Date: 2021-12-04 18:53:57
Rating: 5
Comment: Imperial during long is the place to go if youre looking for an honest guy that helps people looking out sold me a great Fender deluxe amplifier thats great
Name: J***** B****
Date: 2021-11-23 19:06:52
Rating: 5
Comment: I woould give 10 stars if possible. Excellent customer service, quick and easy processing. I recommend to all. They are also family owned, cant beat that. I keep returning because they are simply the best!
Name: J**** D******
Date: 2021-11-09 17:02:39
Rating: 5
Comment: “Family owned and operated, that’s the way I like it”!Friendly folks with the cash in hand to get me out of any and every jam.Matt and thefam thanksfor real.💸💰💵
Name: J**** F*****
Date: 2021-10-27 19:03:57
Rating: 5
Comment: This is my second time using Imperial Jewelry & Loan. I appreciate how clean and organized it’s inside so if you’re in to shop you can easily see where things are. They actually have an array of beautiful things. I’ve used their services for loans and I felt welcomed since the first time. The process is pretty easy and they have great customer service. Thank you Imperial Jewelry & Loan!
Name: J***** G*****
Date: 2021-10-21 02:48:44
Rating: 5
Comment: Walked in today to purchase American Silver Eagles. Matt was very helpful and the shop has excellent prices. I will come again they have a very good assortment of items that caught my eye. Thanks again.
Name: c******** s****
Date: 2021-10-14 22:37:50
Rating: 5
Comment: Always friendly and speedy service. They have tons of options if you’re looking to buy electronics and jewelry as well as great prices to match. The best in Norwalk
Name: C M
Date: 2021-10-06 19:07:53
Rating: 5
Comment: After decades of utilizing pawn shops as needed to help me out of crunches, this place is the best so far. The owner/manager and staff members are extremely friendly, courteous, and pleasant to interact with. The owner or manager (not sure) is always cheerful and kind, which is rare for the type of business because I’d barely get a hello in other places I’ve been to before. His persona really stands out and alludes positivity. As a result, his attitude/leadership reflects on the staff as well. Highly recommended.
Name: M****** M****
Date: 2021-10-04 18:20:20
Rating: 5
Comment: Came here 10/4 to sell a ring, there were two gentlemen helping me. Service was fast & friendly. I feel like I got a fair price, highly recommend.
Name: C*** T*****
Date: 2021-10-02 21:48:18
Rating: 5
Comment: Best pawnshop weve ever been to. Weve been coming here for 4yrs now and the quality of service has been always awesome. Theres no other shop that we trust. Keep it up guys.
Name: S***** L***
Date: 2021-10-02 14:29:41
Rating: 5
Comment: I am new to the area and have been to a couple different pawn shops. This one by far stands out the most as far as customer service. Great workers friendly and also they give you the maximum amount of money possibly. I recommend this place if your trying to loan or sale your items.
Name: J***** M******
Date: 2021-05-25 01:30:48
Rating: 5
Comment: 5.24.21 - Excellent services and easy to navigate any and all business. Whether youre buying from Imperial Jewelry, or selling jewelry. Imperial Jewelry is inclusive to everyone as youre welcomed with warm greetings. I highly recommend Imperial Jewelry for unique one of a kind gift(s), looking to make some money and or if youre doing some Spring cleaning as I did myself.Depending what your needs are - I did inquire about altering a few jewelry pieces. From ring sizing and shortening of bracelets - I appreciated the jewelry repair recommendations external to Imperial Jewelry. Overall a 5 star rating ⭐⭐⭐⭐⭐
Name: R*****
Date: 2021-04-17 20:02:26
Rating: 5
Comment: Friendly staff, clean environment and fair pricing. By far one of the better pawn shops I’ve been to, check them out 👍🏾
Name: R**** P****
Date: 2021-04-02 16:23:48
Rating: 5
Comment: Recently purchased jewelry and needed reassurance that the jewelry was legit. Imperial Jewelry was super generous in easing my worries by testing the 4 items I provided and giving me the results for FREE. Amazing service. Highly recommend them. Thank you Imperial Jewelry!
Name: E*** N******
Date: 2021-04-01 21:34:51
Rating: 5
Comment: Matt and Yolanda were amazing and super friendly.. Great customer service!! Was in and out in a quick and timely manner. Definitely recommend..
Name: T*** P*****
Date: 2021-02-01 19:12:42
Rating: 5
Comment: Imperial Jewelry & Loan Pawn shop use to be located on imperial west of studebaker, across the street from good for less. When they closed I was super bummed. But to my suprise they are still open, just at a new location just down the street. This place is awesome... oh, & They sell limited edition Vans shoes.
Name: B*** T*****
Date: 2021-01-11 21:29:23
Rating: 5
Comment: Found myself in a bind and went to other pawn shops - they just didn’t feel “right” to me. Imperial Jewelry and Loan in Norwalk was my last stop and I only wish I would have gone there sooner. Superb customer service and a friendly, knowledgeable staff made my first pawn experience pain-free and actually enjoyable. Really appreciate the service here. Won’t go anywhere else ever again!
Name: D*** t** r*****
Date: 2020-11-25 22:40:28
Rating: 5
Comment: This guy has the upmost Patients with me then I have seen in a while not everything I bring in is a winner but when I do he does s fair and honest with me and that I appreciate definitely me go to place!!
Name: J**** O******
Date: 2020-11-07 18:31:56
Rating: 5
Comment: Went down to Imperial Jewelry to get a quote on a chain I had attentions on selling, keep in mind I had tried selling my chain before to several “cash for gold, pawn shops” etc. I was never offered what Imperial Jewelry offered me. I highly recommend this spot, Great staff and cool stuff.
Name: L**** H*****
Date: 2020-11-01 00:16:42
Rating: 5
Comment: For being a little pawn shop, its a great shop and the guys provide great customer service. Very knowledgeable and willing to help with anything needed. Two thumbs way up guys. Thanks
Name: C******* H******
Date: 2020-10-28 21:21:09
Rating: 5
Comment: Was in and out quick, they are super friendly and probably have the best price for gold in town. Thank you so much. Will be back soon.I’m telling my friends and family of this place :)
Name: x*** x****
Date: 2020-10-24 18:16:14
Rating: 5
Comment: Went in and was greeted by the whole team with good vibes and awesome to work with! Matt helps you out to the fullest definitely recommend giving them a visit!
Name: k**** h*****
Date: 2020-09-01 21:10:52
Rating: 5
Comment: GREAT PAWN SHOP! Lots of coins and jewelry too. I have had to use them a couple times. The staff works fast, real quick paperwork bring ID and youre done.
Name: A***** A*****
Date: 2020-08-30 00:37:58
Rating: 5
Comment: My experience at imperial jewelry and loan was exceptional. Was referred by my mom. Checked other pawn shops and this one actually paid the most on an item I was selling. Forgot to mention the cleanliness of this shop, was very sanitary and clean, would highly recommend.
Name: a**** j*******
Date: 2020-07-07 22:17:38
Rating: 5
Comment: Super clean store, amazingly friendly staff, and their prices to purchase gold are the highest compared to 4 other locations that I have visited. There’s also a pretty neat taxidermy bear that greats you as you walk in! Love this location!
Name: T** C******* F*****
Date: 2020-04-04 18:07:26
Rating: 5
Comment: Great place to sell your gold, went to different locations was told it was not worth much, then came to imperial jewelry and got more than what other pawnshops had offer me. Very great nice people. Well differently return. Thank you very much 😊
Name: S**** M****
Date: 2020-03-10 16:54:06
Rating: 5
Comment: Smooth easy process.Needed a small loan on some gold links.Was even told I could get more than what I asked, but also kindly told that if I didn’t need that much to just take what I needed so I didn’t have to repay back so much.Very nice staff!Will be back again if necessary
Name: L*** C*******
Date: 2020-02-27 20:49:15
Rating: 5
Comment: Good place ..drove from east LA and it was worth it ..pawn shops on Whittier blvd in east la said what I had wasnt worth anything.. well imperial jewelry took it and gave me a good amount ..I was satisfied. Plus the workers are very polite.. will definitely come again.
Name: V******* I***
Date: 2020-02-26 20:59:00
Rating: 5
Comment: Oh my gosh! My experience was amazing. First time ever getting a loan on a piece of jewelry and the gentleman that helped me was incredibly kind & helpful. He answered all my questions as I was very anxious “pawning” my wedding ring. I was in and out in less than 20mins. Will definitely be back if I am in need of a quick loan!!
Name: A***
Date: 2020-02-17 20:16:47
Rating: 5
Comment: The service here is great, and the employees here are very knowledgeable in vintage coins, gold and silver.I inherited a lot of old coins, but I dont know a thing about coin collecting, buying or selling, and the guys here cleared up a few things in that area.I appreciate your time and help with pointing us in the right direction.Thank you,Alex V.
Name: C******** C****
Date: 2019-11-02 01:13:22
Rating: 5
Comment: Excellent customer service. The staff members are very friendly and are open and willing to answer any questions you might have. The shop is also super organized and overall well kept. I always feel like I’m treated with dignity and respect on each and every visit. I must say I’m never disappointed with the services provided at Imperial Jewelry & Loan.
Name: Y W*********
Date: 2019-10-26 20:30:36
Rating: 4
Comment: Great place to pawn your items. The people are nice and friendly. The staff will give you the best offer for your items. So if your looking for a fair and honest offer for your items without feeling like your going to get ripped off this is the place to go.
Name: T**** P****
Date: 2019-10-01 18:42:40
Rating: 5
Comment: Very nice customer service.Offered more than other pawn shop.FriendlyCleanEasy to talk to and do business with.
Name: J****** O****
Date: 2019-09-28 18:56:29
Rating: 5
Comment: My experience at imperial jewelry was awesome. They have great customer service and they gave me top value for my item. Will definitely recommend this place to everyone.
Name: K**** j****
Date: 2019-09-26 22:42:53
Rating: 5
Comment: Imperial Jewelry &loan is a fast and friendly service !We all hate going to the pawn shop for money, but if you do this is the best place to go.Super fast and extremely friendly service with a smile. Its like borrowing from a family member.I would advise everyone if in need to go here.Kjs.
Name: S***** M****
Date: 2019-09-26 18:41:50
Rating: 5
Comment: Great service, explained the process very well and overall experience made me feel comfortable doing business with them again.
Name: S***** M******
Date: 2019-09-22 01:17:50
Rating: 5
Comment: Matt..the guy there is very nice! Friendly! And Cute! He is the only one I have dealt with, he is respectable! And conducts his business professionally! The Shop is kept clean the times I have gone in there!
Name: S**** G*******
Date: 2019-09-15 18:14:36
Rating: 5
Comment: Needless to say, their offer was quite a bit more than what other places were offering. the Staff was very helpful and friendly and pricing was fair I will definitely go back on any emergency.
Name: D***** S****
Date: 2019-09-14 00:46:48
Rating: 5
Comment: This shop is my favorite place to pawn, sell and buy. I always feel like I am treated well and fair. I have been to other shops locally and as far as Las Vegas and Imperial Jewelry & Loan Pawn is always a pleasure to do business with.
Name: R****** P****
Date: 2019-09-05 22:46:29
Rating: 5
Comment: Great pawnshop! Friendly service by Matt. Will definitely recommend it to my friends, got my watch from them by trading and added cash on top of it, will go back there again.
Name: P**** T*****
Date: 2019-09-05 21:58:39
Rating: 5
Comment: Imperial Pawn has been super good to me.Matt and all the employees are always very fair, courteous and friendly. I have dealt with other pawn shops, but Imperial pawn is by far the friendliest and most honest pawn shop I’ve done business with.
Name: N* Z**** I*****
Date: 2019-08-31 18:05:02
Rating: 5
Comment: I enjoyed my experience with the Imperial Jewelry & Loan The staff is very friendly and professional. They are fair and I definitely received more than I expected! I would recommend anyone I know to go in and do business with them they have beautiful jewelry too!
Name: E****** L*****
Date: 2019-08-30 20:28:25
Rating: 5
Comment: Love this store. Matt is a super cool guy. Easy going and easy to deal with. I come here to shop and pawn. Always got a fair or great deal. Highly recommend.
Name: b b
Date: 2019-08-30 19:42:59
Rating: 5
Comment: This is a great pawnshop to deal with if you need a loan. The staff is courteous and the terms are good. My experience with them is always pleasant. I also found it to be a good place to shop for things from jewelry, cellular devices to tools. Lots of items at a very good deal! I can recommend this establishment to anyone seeking a reputable pawn broker.
Name: J*** R*********
Date: 2018-06-16 21:23:23
Rating: 5
Comment: The new location is much better than the previous location. More parking and overall its a better location. MATTHEW THE MGR. OR OWNER IS A AWSOME GUY WJO IS HONEST WITH HIS DEALINGS AND OVERALL HE IS A FAIR AND HONEST BUSINESS PROFESSIONAL.
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Name: s***** s**
Date: 2023-12-11 15:01:49
Rating: 5
Comment: Great place with great customer service. I would recommend this place to everyone 😊