Fast-Fix Jewelry and Watch Repairs
address: 24201 Valencia Blvd, Valencia, CA 91355, United States
Phone: +1 661-288-1459
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 661-288-1459
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
category: Jewelry repair service, Costume jewelry shop, Jewelry appraiser, Jewelry designer, Jewelry store, Watch repair service, Watch store
rayting: 4.6
site: http://fastfix.com/Stores/Westfield-Valencia-Town-Center
Cheap Liquidation: David & Sons Fine Jewelers - San Diego Engagement Rings Trade-In Solutions
worktime:
rayting: 4.6
site: http://fastfix.com/Stores/Westfield-Valencia-Town-Center
Cheap Liquidation: David & Sons Fine Jewelers - San Diego Engagement Rings Trade-In Solutions
worktime:
Day | Time |
---|---|
Monday | 11 AM–8 PM |
Tuesday | 11 AM–8 PM |
Wednesday | 11 AM–8 PM |
Thursday | 11 AM–8 PM |
Friday | 10 AM–9 PM |
Saturday | 10 AM–9 PM |
Sunday | 11 AM–6 PM |
Name: P*** F*******
Date: 2023-12-10 02:44:37
Rating: 5
Comment: Excellent customer service with the highest quality jewelry and watches. HIGHLY RECOMMEND to all.
Name: D*** M****
Date: 2023-12-03 01:02:05
Rating: 5
Comment: FAST AND CREATIVE!!! (love love love that SALLY!!
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Name: B***** J********
Date: 2023-11-29 03:23:25
Rating: 5
Comment: I know you can trust Caroline and the Fast fix jewelry and watch company with all of my precious jewelry. Their knowledge is unsurpassable. They make you feel like family.
Name: j**** n********
Date: 2023-11-22 19:01:40
Rating: 5
Comment: Professional and easy to talk to. Work was finished way earlier than expected!
Name: J*** J******
Date: 2023-10-31 23:36:08
Rating: 5
Comment: Had a great experience at the fast fix today.My cherished cross necklace needed much love ❤️Im happy to say .Its back around my neckAnd they did a beautiful job.Found some fabulous jewelry pieces for saleAnd oopsI might have bought an amazing ring ...I love a sale !!They sized it for me also...thank you Carolyn for the wonderful customer serviceYou were great
Name: S****** L****
Date: 2023-10-28 20:45:34
Rating: 5
Comment: Good people👍
Name: J**** R********
Date: 2023-10-07 06:07:51
Rating: 5
Comment: Very nice people and helpful. Will be back to do more business thanks to Caroline.
Name: S************
Date: 2023-09-26 23:50:12
Rating: 5
Comment: You will not find higher quality products for your money nor will you find more gracious people to assist you in finding the item(s) perfect for you!
Name: C**** F***
Date: 2023-09-24 23:16:16
Rating: 5
Comment: Excellent service - jewelry to buy - jewelry to fix - jewelry to create !!
Name: M***** G*******
Date: 2023-09-17 02:43:34
Rating: 5
Comment: Maby was very helpful and engaging, offered her expertise and I was very grateful for the level of support. Thank you for a job well done!
Name: M**** L*******
Date: 2023-09-05 21:40:14
Rating: 5
Comment: They do excellent work and care for their customers.
Name: E******** M*****
Date: 2023-08-19 23:25:47
Rating: 5
Comment: I am very grateful that the jeweler was willing to fix my glasses frames. I went all over the city to the optometrist, and none of them said they had the tools to fix glasses! Really! Yes it is true! I think they were just too lazy! Thank God, the sweet jeweler took the time to Souter the frames for me. I am so grateful that I can see now!
Name: N*** U****
Date: 2023-08-17 17:48:17
Rating: 5
Comment: I’ve Been shopping at this store for a couple years now and every single time they’re nothing but kind and polite people. I even came in just to window shop with no intention of purchasing anything and ended up purchasing an engagement ring! They’re customer service is incredible and I love how they will accommodate the customers needs. My go to jewelry spot for sure!!
Name: e***** b***
Date: 2023-08-01 22:25:28
Rating: 5
Comment: Very nice people, knowledgeable.
Name: J***** T*****
Date: 2023-07-29 18:51:23
Rating: 5
Comment: Quick service and friendly staff!
Name: Y****** P****
Date: 2023-07-27 19:35:37
Rating: 5
Comment: Caroline is always very helpful.
Name: B***** R********
Date: 2023-07-25 21:56:12
Rating: 5
Comment: Great service from the moment I picked up the phone and spoke with Edgar to get a rough estimate on a necklace repair. Went in and Lacy helped me out, was super friendly, told her I spoke with Edgar earlier and he acknowledged me. Asked if I could get a complementary cleaning on my pendant while we filled out paperwork and was more than willing to do so. Will definitely be back for future repairs, highly recommend. This is what great customer service looks like.
Name: L****** B*****
Date: 2023-07-01 23:37:54
Rating: 5
Comment: Everytime I need to change the battery of any of my watches I only rely on Fast Fix Jewelry. Not only is the service excellent but fast as well!All the staff are friendly and very accommodating!
Name: B***** G*****
Date: 2023-06-25 03:54:37
Rating: 5
Comment: I visited Fast Fix jewelry with a broken watch and a broken clock. First the employee found the exact watch band that I wanted. I had to wait for the repair, so I went shopping throughout the mall. After a short time, the employee called to say that the watch and clock needed all new works inside - too expensive! Ten minutes later she called back and said that they had fixed both items without putting all new works! Way cheaper and both fixed!!! Excellent!!(Valencia mall)
Name: S****** W*******
Date: 2023-06-24 20:39:13
Rating: 5
Comment: Awesome customer service! Professional and knowledgeable about jewelry and watch repair.
Name: O******* I******
Date: 2023-05-21 23:50:11
Rating: 5
Comment: Fast and courteous service, customer friendly environment
Name: C***** S***
Date: 2023-05-01 08:35:15
Rating: 5
Comment: They were very helpful and very nice and fast. Definitely would go to them for anything else.
Name: T***** M********
Date: 2023-04-30 13:52:31
Rating: 5
Comment: Helpful, affordable, courteous 10/10
Name: D***** C B******
Date: 2023-04-14 22:53:50
Rating: 5
Comment: They are nice people to deal with. We have always gone there and been very satisfied.
Name: R**** R*******
Date: 2023-04-12 17:01:55
Rating: 4
Comment: Great profit people . Great prices .. its a must return because of good service.Great with watches.
Name: E*** O***
Date: 2023-03-30 03:31:14
Rating: 5
Comment: I had a watch clasp that was no longer working. They were able to fix that and replace the battery quickly.I also needed to replace the band, which had to be ordered. The watch was ready before the quoted time and looks great!
Name: X***** P***
Date: 2023-03-21 23:28:30
Rating: 5
Comment: Very friendly, work around budget, great customer service. I got what I wanted and more, excellent quality. Love every piece I got from them.
Name: K***** C*********
Date: 2023-03-04 03:11:40
Rating: 5
Comment: Fast friendly affordable service
Name: A******* A*******
Date: 2023-02-18 20:53:03
Rating: 5
Comment: This place was so affordable and fast!! I’ve been holding on to my engagement ring for over a year because I was scared it was going to be impossible to pay for it. But this place made me feel so safe and gave me a price that was definitely worth paying.
Name: T S
Date: 2023-01-22 22:52:25
Rating: 5
Comment: I went to have the battery changed on some nice but older watches. When I returned to pick them up, the associate asked if I was interested in perhaps a new band for one. We talked about it and she showed me how the band simply was not right for the watch, and she was completely correct. I asked to look at others and asked for her opinion on a replacement. She showed me a few and one was perfect. It made the watch look beautiful and new from an inexpensive band change. Importantly, I did not feel this was an attempt to up sale me at all. My experience was that she genuinely wanted me to have the best experience with the watch possible. It was the type of experience we should always have with vendors. It was first my time at this shop. But now, it will not be my last. Thank you for the above and beyond service.
Name: R***** W*****
Date: 2023-01-19 01:19:49
Rating: 5
Comment: Very nice! I am from out of town and needed a new leather watch band . I could not find one anywhere and while at the mall I came across this Jewelry and Watch repair shop plus they have retail sales of these items also. Going back tomorrow and look for a new wedding ring. Thanks Fast- Fix for being friendly and courteous God Bless You, wish you well.
Name: k**** R******
Date: 2023-01-15 22:00:26
Rating: 5
Comment: The woman who helped me was very professionalShe fixed my watches in about a 1/2 hourShe was very nice as well
Name: G*** C**********
Date: 2023-01-13 17:27:06
Rating: 5
Comment: I had a great experience! I needed a gold guitar charm hook (on the charm itself) repaired. They did it and polished it in less than an hour. They were so pleasant and helpful. I will be taking all my jewelry there from now on.
Name: L**** S*******
Date: 2022-11-19 03:21:13
Rating: 5
Comment: Very pleasant, courteous and efficient assistance. Charged less than initially quoted to fix a broken necklace. Will definitely return for future needs. Cheers, and good in the future with your business.
Name: T*** D****
Date: 2022-11-11 06:50:04
Rating: 5
Comment: I can’t say enough, about how satisfied I am each and every time I visit the store. The staff is extremely friendly, fair with their pricing, and always a joy to visit even if I am not buying jewelry. Caroline and her sister are my favorites. Their jewelry is impeccable. If you don’t see something you like, describe what you are looking for and they will make it happen and trust me, the outcome of customized jewelry is amazing!
Name: M*** H****
Date: 2022-11-01 21:07:03
Rating: 5
Comment: Great service. Wouldn’t go anywhere else. Always timely and very honest so u feel secure in leaving your jewelry for repairs.
Name: A***** B****
Date: 2022-10-24 00:46:43
Rating: 5
Comment: They are so kind, fast and professional. Sally and Angie are amazing for all your jewelry cleaning and refurbishing needs, we drive out of town just to come here because they take such good care of our precious things !
Name: s**** g********
Date: 2022-10-22 23:26:50
Rating: 5
Comment: Incredible selection and more important incredible service. No pressure, they try to find you thr right fit. 10/10
Name: F**** O*****
Date: 2022-10-12 18:51:33
Rating: 5
Comment: I’m so glad i went to have my ring fixed here. it looks great again! it was done very professionally.
Name: C**** S*****
Date: 2022-10-08 00:39:21
Rating: 5
Comment: I had wonderful service. Besides having two necklaces fixed, I left with a beautiful ring set. Very happy!!
Name: J******* S*******
Date: 2022-10-06 21:44:43
Rating: 5
Comment: I am so pleased with the service at this Fast Fix! Carol helped me and she was so patient, explained everything very thoroughly and got my ring soldered and dipped in less than a day. I am so impressed with how it looks. Highly recommend this place!
Name: G******** B*****
Date: 2022-10-04 05:39:33
Rating: 5
Comment: My mom recently died and my sister had her birthday made into a pendant for the siblings in sterling silver. I fell asleep with it on one evening and when I woke up, it was bent. I took it in to have the pendant fixed and to have one created in white gold which would decrease the possibility of it becoming damaged again. Their team immediately began to offer me design suggestions and we settled on a design and they went to work. To say their design exceeded my wildest expectations is similar to saying that the hurricane in Florida was a light afternoon shower. I cannot begin to tell you how perfect their design and creation turned out to be. The good news is, i don’t have to try and explain it, I’m going to let this picture of the finished item speak for itself. Thank you so so much for expanding on my vision and creating a true masterpiece.
Name: J** D****
Date: 2022-10-02 01:26:09
Rating: 5
Comment: Angie was awesome, good customer service. Thanks again!
Name: E****** G*****
Date: 2022-09-11 23:59:02
Rating: 5
Comment: Excellent service, good price and very fast.
Name: A** M**** L*****
Date: 2022-09-08 01:23:53
Rating: 5
Comment: Fast Fix employees are always so helpful and friendly! Weather it is a purchase of something lovely, or for a repair, or for a battery! Customer Service is always wonderful! I love going to this Fast Fix!
Name: D***** d* A*****
Date: 2022-08-16 23:13:46
Rating: 5
Comment: Amazing people at the store!! The help me make my proposal ring and I couldnt ask for a better outcome!! There amazing and super helpful to make a one of a kind ring!!
Name: D***** H***
Date: 2022-08-12 21:02:39
Rating: 5
Comment: Everyone here is always friendly and helpful, they do a great job!!
Name: K**** F******
Date: 2022-08-04 01:26:54
Rating: 5
Comment: Always a pleasure to walk into this store,Everyone is alwaya so kind & Always Bless Me With Excellent Service,Professional Service, Caroline Is A Sweetheart, Such Beautiful Jewelry & Overall can fix anything 😊
Name: B******* K*****
Date: 2022-07-29 02:17:17
Rating: 5
Comment: I’ve been coming to this place for a while now and let me tell you, they have thee best quality products, and the customer service is out of this world. These days finding good genuine people is hard, well not here. They are kind, courteous, respectful, and want you happy! If you want good quality jewelry, or getting a piece of jewelry fixed I highly recommend this place!
Name: M****** M*****
Date: 2022-07-25 00:18:32
Rating: 5
Comment: I’ve been coming here for my jewelry since it opened. I don’t go anywhere else. Aileen and her husband are the owners and they are extremely talented and so nice. I highly recommend them.
Name: C*** S****
Date: 2022-07-14 01:40:59
Rating: 5
Comment: Really excellent service, my wedding ring is like new. Very friendly and ahead of schedule.
Name: F******* C******
Date: 2022-07-13 22:17:53
Rating: 5
Comment: Thank you so much for such a friendly atmosphere. I was recommended to you from Lenscrater around from you and was very satisfied for the service you gave. I received. fast and very professional service.Will certainly recommend you to my family and friends in the future.
Name: S***** C*******
Date: 2022-07-10 02:06:00
Rating: 5
Comment: And you were so right, I should have done the diamond bale!
Name: J** G*****
Date: 2022-05-30 22:58:49
Rating: 5
Comment: Thanks for the excellent service. ❤️
Name: p** s******
Date: 2022-03-27 22:44:07
Rating: 5
Comment: Fast-Fix Jewelry is the best. I had a ring stuck on my finger and the woman working there said she would try to work her magic to remove it without having to cut it off. She was able to do so and didnt charge me anything. Shes amazing and we will most definitely be returning to this business. Highly recommend!
Name: T***********
Date: 2022-03-11 03:17:32
Rating: 5
Comment: I went in for a quick jewelry fix today (9- MONTH old eye glasses I bought at Lens Crafters but which Lens Crafters would NOT help me with!) but walked out having treated myself to a long-awaited diamond ring! I had no idea this store has such a wide array of offerings with diamonds and beautiful baubles (!), not to mention the wonderful customer service and care I received from Caroline - this will be my go-to jewelry stop from now on! It was a wonderful experience and I will forevermore recommend Fast Fix for anyones jewelry wishes!
Name: J*** B*****
Date: 2022-03-01 22:39:54
Rating: 5
Comment: Needed hands replaced on art clock and they are up for the task! Also changed batteries in about 6 watches quickly so I wouldn’t have to make another trip. Fast and friendly service!
Name: J******* S******
Date: 2022-02-10 14:46:10
Rating: 5
Comment: I have been here twice. Once to have my ring repaired and once for a watch battery. Very friendly and quick, quality repairs.
Name: C***** W*****
Date: 2022-01-18 22:44:26
Rating: 5
Comment: Very professional and fast. And very nice.
Name: H***** J*******
Date: 2022-01-14 02:47:58
Rating: 5
Comment: The owner and employees here are lovely - so friendly and helpful. They did a beautiful job sizing a diamond & emerald ring for me, and I will definitely be returning for all my future jewelry repairs and purchases.
Name: c**** f*****
Date: 2022-01-09 01:42:51
Rating: 5
Comment: This is the only place that I take my 36 watches to.They are great honest people and always do good work
Name: P** B*******
Date: 2021-12-07 05:23:53
Rating: 5
Comment: I took my watch to have it adjusted. While there they noticed my diamond and said the prong was worn. After showing me, I could clearly see the work that needed to be done. I also had another ring checked and could see a crack. They removed my stone and had me keep until work was completed. They completed the work and had me see them reset stone, polish and clean. Impeccable work! Looks fabulous and I was very pleased They explained process and were very considerate. Will use them again.
Name: L**** M********
Date: 2021-11-14 06:00:05
Rating: 5
Comment: I have been going to this place for years, the owners are amazing people and the service is first class and the prices are amazing!
Name: N**** C******
Date: 2021-11-05 01:35:45
Rating: 5
Comment: Searched online for a jeweler that does soldering and found Fast-Fix Jewelry and Watch Repair! Pricing was reasonable as i got my engagement, anniversary and wedding ring soldered together and it turned out beautifully. Took only a couple hours!
Name: E******** W*****
Date: 2021-10-21 14:06:09
Rating: 5
Comment: Great customer service, friendly, and they do a great job!
Name: R****** F*******
Date: 2021-10-03 18:15:18
Rating: 5
Comment: The entire staff is very friendly and helpful. I actually enjoy going there because of the friendliness of the staff.They fixed a clock for me that 2 other repair shops couldn’t be fixed.Highly recommendedRichard Freedman 😊
Name: J**** C******
Date: 2021-10-03 04:59:10
Rating: 5
Comment: Customer service is excellent! I just love coming here to have any jewelry fixed, adjusted or sunglasses nose pads or watch batteries. Thank you.
Name: i***** s***
Date: 2021-08-22 19:17:00
Rating: 5
Comment: Very good place! I gave them my Tiffany chain to solder and necklace to polish. They did a good job! Awesome service and they give you good prices, very helpful! I am very satisfied as a customer !
Name: J***** B****
Date: 2021-08-20 21:23:18
Rating: 5
Comment: Micah was great! Very professional and friendly. The service was quick; they changed 3 watch batteries in less than 15 minutes! They promised to be done in 30 minutes (which is already great) and cut the time in half, so I was pleasantly surprised. He even set all my watches to the correct time and date, which I didn’t expect but really appreciated. All around a great experience and I would recommend Fast Fix in Valencia to anyone!
Name: N*** L**
Date: 2021-08-18 03:22:44
Rating: 5
Comment: I’ve been three twice now. Each time, the people I spoke with were incredibly nice, helpful, and fast. The first two fixes were necklaces. One of the fixed was less than 5 min. The third fix was my engagement ring sizing. Again, very informative and it took one business day. Highly recommend this place!
Name: H*****
Date: 2021-07-04 06:12:19
Rating: 5
Comment: Bought my silver chain from them, gotta custom made pendant by the jeweler and everything. Super nice and happy to go back whenever I need things fixed.
Name: E*****
Date: 2021-03-08 00:34:39
Rating: 5
Comment: Fast and friendly service
Name: J**** T*****
Date: 2021-02-26 01:40:40
Rating: 5
Comment: Very kind and helpful staff! Good selection of watches
Name: G*** D** A********
Date: 2021-02-06 02:10:28
Rating: 5
Comment: Such a diversity with the jewelry they carry, you will surely find something for any occasion. The staff is friendly and professional, which makes the shopping experience so much easier.
Name: M****** L**
Date: 2020-12-23 23:30:55
Rating: 5
Comment: The name says it all! Fixed my chain really fast with a very fair price and to top it off the workers are extremely kind.
Name: C****** N*********
Date: 2020-08-12 05:13:00
Rating: 5
Comment: The customer service was stellar! This is my new jewelry repair store!
Name: B******* D* P****
Date: 2020-06-10 19:55:32
Rating: 5
Comment: Have trusted this store for years. Repair work is highest quality at a very reasonable price. Attentive, kind staff make it a win win. Thank you, Aline!
Name: E L***
Date: 2019-04-19 00:35:07
Rating: 5
Comment: They have excellent prices, quality and the best customer service! Not to mention unique pieces. Plus they have silver, platinum and everything in between. I got ripped off by pawn shop... they stole a diamond out my earring that fast fix made. I went to fast fix, without telling them, and they confirmed the stone wasn’t even a diamond. But what came next was amazing. They fixed my earrings, replaced cracked stones and put in a new diamond for me!!! I cried for the kindness they showed me. Not about the money, it was just about being good people. I’m a loyal customer and a string of bad circumstances got me down. They actually restored my faith in people. Xoxo!!!
Name: A** B*****
Date: 2019-01-02 04:44:25
Rating: 5
Comment: Very fast and good and nice and affordable
Name: A***** M*******
Date: 2018-12-18 11:36:55
Rating: 5
Comment: If I can give more than 5 stars I would, bought a few jewelry pieces here. I couldnt pass up on the awesome prices they gave me! They gave me several discounts and I would definitely recommend this place to anyone looking for great jewelry pieces at a discounted price!
Name: M*** L********
Date: 2018-11-25 20:11:10
Rating: 5
Comment: They did a fantastic job repairing my eye glasses!edit: a year later I had broken another pair of glasses and just like before, the people at Fast-Fix repaired my glasses good as new.
Name: A**** N**********
Date: 2018-11-08 15:14:59
Rating: 5
Comment: Great customer service and best jewelry selection
Name: B******* J****
Date: 2018-10-19 07:34:04
Rating: 4
Comment: Nice fast service. Great staff. Prices are a little high but good quality. Id go back
Name: M*** B*****
Date: 2018-09-09 03:42:09
Rating: 5
Comment: They were able to repair a huge gauge in my wedding band like it never even happened!
Name: C**** K*****
Date: 2018-08-01 22:22:58
Rating: 5
Comment: Shopping for jewelry can be stressful so it’s great to discover a jewelry store like Fast Fix. The employees are super-friendly without being “salesy.” Plus, the knowledge of gems and quality jewelry in Fast Fix is second to none. The salesperson who helped us, John, was so patient & informative. We could not be more pleased with our shopping experience at Fast Fix & will definitely return soon!
Name: M**** K*****
Date: 2018-08-01 03:43:55
Rating: 5
Comment: The only place to go for any of your jewelry needs! Caring and honest owners with many return customers. Happy employees, and the energy is vibrant. All do their best to take care of who comes in, and do a great job.
Name: M******* C****
Date: 2018-06-21 16:17:36
Rating: 4
Comment: I walked past this place. I did not go in plenty of parking and clean area
Name: A* B****
Date: 2018-02-12 22:17:41
Rating: 5
Comment: Excellent! Alin is an Expert. She adjusted my band quickly and even pointed out something about my watch that I wouldve never known. They charged me a great price too. If youre in the area, try them out.
Name: C******* K
Date: 2017-07-04 16:40:48
Rating: 5
Comment: They are amazing knowledgeable and fast
Name: M*** M*****
Date: 2017-05-11 05:18:39
Rating: 5
Comment: Very satisfied with my experience here. Came in this evening to get my new watch fitted to my wrist. Staff was very friendly, and Benjamin was very helpful in sizing my watch. He even took the time to set the time and date on my new piece without me having to ask. If you are looking for a friendly shop for your jewelry needs, I really reccomend this place. I didnt even purchase the watch from them, and was very happy with the service I received.
Name: F**** L******* S***** M***** S*****
Date: 2017-05-10 00:27:49
Rating: 5
Comment: Carolyn did a wonderful job in helping to make my emerald bracelet just right! She was able to suggest a way to design the bracelet so I could put it on with ease. The bracelet was polished and ready on time! I would not hesitate to bring items here again! Very handy location, near the Sears Store. easy to park and access on the 2nd level of the mall.
Name: C******** R***********
Date: 2016-12-11 17:59:49
Rating: 5
Comment: Love this store, the people are helpful and friendly and really care that you are happy with your purchase, I really recommend them.
Name: R****** M****
Date: 2016-10-09 23:31:22
Rating: 5
Comment: I needed batteries in 3 watches. I was immediately helped, batteries installed on my way to my grandsons basketball game in under 10 minutes.Great service.The customer standing next to me was dropping off eyeglasses to have the nose piece repaired. Something I will remember for the future.
Name: C*** E*******
Date: 2016-08-26 03:33:25
Rating: 5
Comment: Great Service! Benny helped me with my watch battery replacement and even gave me good discount and cleaner cloth for my watch! This store is highly recommended 👍
Name: K**** J******
Date: 2016-08-02 06:28:28
Rating: 5
Comment: Just like the name says, fast service. No issues ever here.
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Name: E****** K********
Date: 2023-12-10 23:16:43
Rating: 5
Comment: Kind and respectful. Quick clean work.